In our final push to get the 240V units out the door, we’ve run into more issues with our testing agency. After they published the CE draft report (the last step before approval) last month, we found that there were additional tests and requirements that they had not performed. We have made the necessary changes to pass the tests, but it is taking more time for our vendors to catch up.
Some of you might wonder why CE is taking so long for us, while other companies ship to Europe relatively quickly. The answer is the CE mark doesn’t always mean the same thing. Many products from China ship as just CE certified for EMC, which is a self-declared mark that the product will not interfere with electromagnetic frequencies. The mark we are getting is a full safety mark, comparable to the ETL mark that we have. This means we must take the time to go through a battery of additional testing by an outside lab, and not just a simple self-declaration. This also means that we can ensure that your Nomiku gives you the safest sous vide experience possible.
As a result, production won’t begin until after Chinese New Year (Jan 25-Feb 17). We’re sorry for a longer wait; we know you’ve been very patient and we are very grateful. All hardware projects must choose between cost, quality, and schedule. Because we have limited resources, and have high standards for quality, we have had to make compromises on our schedule.
Finally, if you plan on moving in the coming months or if you have not contacted us about a shipping address change since our Kickstarter campaign, please email Patrick at Patrick@Nomiku.com.
We greatly appreciate your support. Know that we will get you Nomiku as soon as we can. If you have any questions or issues, please contact us at firstname.lastname@example.org .
Dedicated to you,
Lisa, Abe, Bam, and Patrick