Funded! This project was successfully funded on July 18, 2012.

Update #41

Project Update XXI: International backers: Nomikus en route to your doorstep!

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Dear Backers,

After the long wait, our CE units are in the UK warehouse and have started to ship! Units with a UK plug are shipping immediately, and the rest of the units will be able to ship once the cables are processed by the warehouse.

The remaining PCBs are arriving at the factory this week, and we plan on inspecting the first shipment by the end of next week. There isn’t much paperwork needed to get the units to Hong Kong, so we expect smoother sailing for this next shipment. We’re still confident the Asian and Australian backers will have their units by the end of the month! We’ll update you again once those units are ready to ship.

Dedicated to you,

Lisa, Abe, Bam, Patrick, and Monica


Update #40

Project Update XX: First CE Batch Status

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Dear CE Backers,

We have good news! The first 300 CE units have passed our quality control process and are ready to ship out. We are currently waiting on customs paperwork to clear before we can ship the units to the UK and HK. This process has taken longer than expected and pushed us past our originally intended ship date as we are told that this may take up to 2 weeks. After that, the process should be able to proceed quickly and smoothly. We will update you when units are in the air!

The rest of the PCBAs are still missing, and the replacements will come in early next month. We are confident those units will ship by the end of the April. We're excited to get all these units delivered to you, so you are finally cooking for the summer.

Thank you so much for your support and patience.

Dedicated to you,
Lisa, Abe, Bam, and Patrick


Update #39

Project Update XIX: CE Status Update

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Dear backers,

We have good news and bad news regarding the 240V units. The good news is that the units have their final CE certification and we don’t expect any more regulatory hurdles. Despite some obstacles with our factory, we've produced 160 units so far and if they pass our quality inspection, those units will go out to the earliest international backers next week.

Unfortunately, we continue to have difficulties with our factory and vendors. Specifically, our vendors have repeatedly delivered the wrong product to us, which has caused day-by-day delays. Also, this week, our factory discovered they did not have enough of one component (a controller PCB) to last through the production run. We are investigating why they seem to have lost almost 500 pieces, and have ordered additional PCBs in case the lost units can’t be found. Those units, however, take about 2 weeks to manufacture, meaning we won’t be able to ship the remaining 250 CE units until late March at the earliest. We do not want to use our factory as a scapegoat, but despite having a part of the Nomi-crew there keeping a watchful eye, there are some things that go wrong that are beyond our control.

We know it's been a long and frustrating wait. We hate to keep you waiting, but please know, we are so thankful for your patience, and are getting close to delivering Nomikus to your door steps. We’ll post another update once we find out the status of the first shipment of 240V units.

In the meantime, if you have any questions, feel free to email us at Info@Nomiku.com.

Dedicated to you,

Lisa, Abe, Bam, and Patrick


Update #38

Project Update XVIII: CE Update

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Dear Backers,

In our final push to get the 240V units out the door, we’ve run into more issues with our testing agency. After they published the CE draft report (the last step before approval) last month, we found that there were additional tests and requirements that they had not performed. We have made the necessary changes to pass the tests, but it is taking more time for our vendors to catch up.

Some of you might wonder why CE is taking so long for us, while other companies ship to Europe relatively quickly. The answer is the CE mark doesn’t always mean the same thing. Many products from China ship as just CE certified for EMC, which is a self-declared mark that the product will not interfere with electromagnetic frequencies. The mark we are getting is a full safety mark, comparable to the ETL mark that we have. This means we must take the time to go through a battery of additional testing by an outside lab, and not just a simple self-declaration. This also means that we can ensure that your Nomiku gives you the safest sous vide experience possible.

As a result, production won’t begin until after Chinese New Year (Jan 25-Feb 17). We’re sorry for a longer wait; we know you’ve been very patient and we are very grateful. All hardware projects must choose between cost, quality, and schedule. Because we have limited resources, and have high standards for quality, we have had to make compromises on our schedule.

Finally, if you plan on moving in the coming months or if you have not contacted us about a shipping address change since our Kickstarter campaign, please email Patrick at Patrick@Nomiku.com.

We greatly appreciate your support. Know that we will get you Nomiku as soon as we can. If you have any questions or issues, please contact us at info@nomiku.com .

Dedicated to you,

Lisa, Abe, Bam, and Patrick


Update #37 - For backers only

Project Update XVII: CE update and happy holidays!

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For backers only. If you're a backer of this project, please log in to read this post.


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