Use this space to cheer the creator along, ask questions, and talk to your fellow backers. Please remember to be respectful and considerate. Thanks!
I have never received the Nomiku. Please help.
Did the international versions ever ship out? I never received mine and messages to the team are unanswered.
Whatever happened to all the backer parties?
Hi Lisa, should I have received my unit by now?
@Jen Caputo thank you! We haven't forgotten about you, it's in the works!
Congrats on your new project. I was wondering if a date was scheduled for the Chicago party yet?
Hey @Qasim, let us help you troubleshoot, the fastest way to reach us is firstname.lastname@example.org or email@example.com, thank you for the message!
@Lisa. I received my unit a couple of weeks ago, thanks. However, the unit does not seem to be working. The water seem to be circulating fine but the is not getting heated at all and the temperature keeps falling. Any suggestions?
@Juergen @Antti So sorry to hear about the issues you both are experiencing! My colleague Patrick will be following up with you shortly! Thanks so much!
Maybe no EU citizen received the right cable. I also was lucky to such cable at home.
But: My Nomiku's temperature runs like crazy most of the time. Lukewarm water shows 70° C and temperature is still rising up to 120°C. Any ideas?
@Lisa, I received my CE unit couple a weeks ago. I have two questions about it:
1) The touch screen is already peeling off. When I unpacked the Nomiku, the touch screen sticker was already 1/4 unpeeled and I was able to see the cables and electronics inside the Nom.
2) The green wheel rotates freely, i.e. there is no damping, resistance or any other form of haptic feedback in the temperature setting ring. Is this how you designed it, or could my unit be missing something? The temperature setting works fine, but it feels Über cheap.
@Lisa - just wanted to say that I heard from Patrick already - you guys are awesome - really happy I supported the project.
p.s., I'm waiting on some 48 hour corned beef brisket - should make some nice weekend Reuben sandwiches!
Hi Gary! Asian backers' units should be shipping out at the end of the month--update coming very soon!
@Annette, so sorry about the wrong plug! We recently discovered that our supplier sent the wrong cables to our warehouse. Thank you for your flexibility! Don't forget to check out bagsoakeat.com or our blog at blog.nomiku.com for yummy inspiration and recipes :D
@JBW My colleague Patrick Wong will be following up with you shortly!
Thank you all!
@Marshall Simmons - my power supply is insanely loud - louder than the actual immersion circulator. It's so loud that I can hear it a couple of rooms away and feel like I need to close the kitchen door. Not sure why the power supply even needs to make noise?
Got mine yesterday, also with the wrong cable. Fortunately we had a spare at home, no need to send another. But for the future, please note that Norway (and most of Europe) don't use British plugs :)
Now to decide what nom to cook first... Yay!
from singapore... still not recieved anything yet...
Hi Kristian, so sorry to hear about the heavy import fee and getting the wrong cable--my colleague will follow up with your shortly!
$120 dollar import fee did hurt, but atleast I have mine now. Mine also came with the wrong cable.
Hi Patrick, Marshall, Henrik, and Jan! Sorry to hear about these issues--someone on my team will be following up with you immediately! We look forward to getting all these issues sorted out!
Got the wrong power cable as well. As Henrik I should have received two C13/C14 couplers, but now I have two C7/C8 in addition to the two C13/C14 couplers.
There was a clear cable mixup at the EU repacking facility I think. The cable in the box was UK plug to a IEC 60320 C13/C14 coupler. What would have been expected as an "extra" was an EU plug to a C13/C14 coupler. What was actually supplied was UK plug to C7/C8, which fits neither the wall nor the nomiku. Thankfully I have tons of the proper cables lying around from other devices, but it's good to know in case you don't. Reference to the couplers: en.wikipedia.org/wiki/IEC_connector
Is anyone else unit making a loud grinding noise? It's coming from the power supply? I have a US unit.
Hey, CE Unit 00052 arrived. The only drawback is that I received an UK power cord (additionally to the grey one in the box itself was another black UK cord in the outer packaging). Stealing a cord from my PC to at least turn the Nomiku on made me stumble over another issue: The power-box emits a low-to-medium buzzing noise, even with the unit turned off. Is that normal?
Just an FYI, I live in Madrid, Spain and received my Nomiku yesterday. Yet to put it in action, though.
Hello jdseilson, we're working to finish all of our CE units first, it's all hands on deck. Rest assured, we're coming!
Thank you Andrew and Max! We have brand new recipes all the time on bagsoakeat.com, blog.nomiku.com, and our facebook page https://www.facebook.com/EatNomiku
Oh my god! Believe it or not but I was a Sous-Vide-Virgin and waited for my Nomiku date all this time (living in Germany duo to the CE-Sign). My taste-buds exploded and are still sparkling with joy… I ate the best Steak I ever tasted and I made it right in my kitchen. I still can't believe this. Slowly the worry is dawning on me that I'll probably gain weight! Help :-)
Came back from trip, to find my UK nomiku waiting for me. Bringing water up to temperature now!
Any updates on the other backer parties? I haven't seen anything on the DC party yet.
Justin, the Chicago party will happen later this year, but no solid plans yet. We're actually on the lookout for a venue--do you have any recommendations? We've run into some issues because it seems like venues are wary of doing sous vide. If you have any ideas, please shoot Patrick@Nomiku.com an email--he's heading up our marketing tour :) Thank you, thank you!
Hi Steve! An update will be released soon. We've recently heard back from Customs and are now just waiting for some final logistics to get sorted out between them and our factory. Stay tuned! Thank you so much for your patience!
I know things are probably in holding waiting for other parties, but any chance we can get an update on the 220V shipping status? Even a "no change, still waiting on customs paperwork" would be good.
Heya Lisa! Any word on when the Chicago backer party is going to happen?
Hey sorry you're feeling left out sjachapman, we're working to ship to you and will make sure we get you inspired.
Sitting here in the UK feeling left out - half a million dollars and soon we will be two years down the line since funding - bored now
Hey everyone thanks for checking in. Our next step is to pay our factory and have it go through customs. If you need to reach me faster please email firstname.lastname@example.org.
21st is Nowruz a.ka. Persion New Year.
Maybe you guys mixed that one up with the Chinese one?
Seriously are you ever going to ship something, the Sansaire which funded what seems like centuries after your products is already arriving at the backers?
...and another one for "where are we with the 220v units"? Time is dragging on...
Chinese New Year has passed, any updates on 240V units?
Chinese New Year has passed weeks ago, any updates on 240V units?
Sansaire are shipping their 220v product. What's Nomiku doing? #hungry
Another Bump on an update for the 220/240V version. Is it going to make it out in time before the factories close down, or will there be further delays?
Umm any updates on 220V? Its looking like we won't make it in time before the Chinese New Year factory shutdown.
Lisa, any idea when the Chicago backer party is going to happen?
i also wanted to get some information about the 240v ones, i'm one of the 123 backers that backed for 2!
Im still waiting for mine since oct 2013. Delivery out of the US.
Please give me some feedback soon
Lisa, thank you for responding so quickly. I have sent you an email reply. Let me know if you do not receive it.
Hello Steve, I sent you an email! Hope to connect soon.
I have a problem with my Nomiku and have sent multiple email requests to email@example.com with no response. What is the best way to communicate with someone that help resolve my problem? Thanks. Steve
Yes, please provide some updates on the 240V situation... haven't heard anything from you in a while... I assume we won't be getting them until 2014 sometime, but you can at least tell us how it's going. Are they in production? Is your factory still blocking you? What's up?