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Made from all natural bamboo, The Big Face Woody is lightweight, durable and eco-friendly. Finally, a wood watch you'll love!
Made from all natural bamboo, The Big Face Woody is lightweight, durable and eco-friendly. Finally, a wood watch you'll love!
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1,185 backers pledged $101,607 to help bring this project to life.

Checking In

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Aloha!

It's been awhile since we've given an update, so we just wanted to checkin with you, our amazing backers!

In previous updates, we've talked about officially winding down this project and "closing" it. What exactly does that mean? We're not even really sure. Something like, if you need us, don't contact us via Kickstarter? But, we have kept this line open as much as possible to make sure we take care of any concerns. We're trying to wrap everything up, and appreciate your patience.

We recently went to China and met with our manufacturer, as well as several others, to work on the quality issues we've had with some of our watches. Unfortunately, we had some quality control issues with our first run of the Big Face Woody. Fortunately, we had a great tip and were able to resolve many of the issues. Because of this, and feedback from you, we're currently considering doing at least one more Kickstarter project, with the improved quality watches, as a way to say thank you to all of you. After all, none of this would have even happened without you.

But before we embark on a Kickstarter project, we'd like some feedback from you. We've received countless suggestions and feedback on other products we should make, and we'd like to collect it all in one place. So if you wouldn't mind, please let us know what products you are interested in seeing NFNT make by filling out this really quick, one question survey.

Mahalo!

The NFNT Crew

PS - We found this really cool Kickstarter project that featured the Big Face Woody in their video! Check it out: the COBURNS by FINEGRAIN

We think the Big Face Woody looks great with that light wood stand!
We think the Big Face Woody looks great with that light wood stand!

Their already well on their way to funding! It looks like they've learned a lot from their other successful Kickstarter project and are back to deliver yet again!

Jeff Kitterman likes this update.

Comments

    1. Creator NFNT on December 18, 2013

      Aloha All!

      You should have all received responses. We discovered an issue between our server and our email client. Thanks to you backers reaching out and letting us know we had emails unanswered, we were able to discover the issue and resolve it.

      Mahalo!

    2. Creator Leonardo Mendanha Mendes on December 15, 2013

      I am also still waiting on a response from NFNT.
      I havent receive mine watch.

      I want my money back!!!

    3. Creator Joshua Gall on December 1, 2013

      Please respond to our emails. We want to be advocates for your watches and future offerings but will not be able to if we do not receive correspondence back from our inquiries.

    4. Creator Addam Chandler on November 23, 2013

      I have left two emails (one of them was a warranty claim two weeks ago) concerning the logo falling off the face of my watch. I have not gotten a single response. I'm very disappointed in the lack of response. I hope someone will respond to me soon.

    5. Creator Matt Culley on November 20, 2013

      Well, the THIRD 42mm arrived (conviently after I posted here). But, AGAIN they didn't put a shipping address back for the other watches. I really liked this Kickstarter project, and the people behind it, but it's getting a little frustrating trying to do right, and send the broken watches back, when I NEVER hear back from NFNT. 1 week for an address, and then the other watches go in the trash (tired of having them just take up space).

    6. Creator Artie Dionisio on November 19, 2013

      Hate to add to the 'control/warranty' discussion but I messaged the NFNT team as well due to the company's logo falling off the inside of the watch and have yet to hear back.

      Other than that it is a great looking watch and does receive a lot of attention.

    7. Creator Joseph Horkey on November 18, 2013

      I am also still waiting on a response from NFNT.

    8. Creator Jorge Solis on November 16, 2013

      I just send you a message thorugh KS

    9. Creator Matt Culley on November 15, 2013

      Got 2 Big Face Woodys. Haven't worn either much to test out and "issues" they might have. However, I picked up a 42mm date when us Kickstart peeps got the discount codes. One had the second hand fall off immediately. Good communication (except they, Woody people, never sent me a return address to send back the broken one) and sent a replacement. That one, the 6 o'clock marker fell off. Wrote, nothing back, wrote again, nothing, wrote AGAIN and finally got a "we'll fix it, and please send the other ones back". A month + later, nothing. So I wrote...and wrote again, and then I got a "that's weird, we sent one...but we'll check and send another". And that was a few weeks ago, and nada.... AND STILL NO RETURN ADDRESS so I can send the others back, which I have asked for repeatedly.

      So...I guess I should just wear the big faces and see what kind of "surprises" i have in store...

    10. Creator Eric Scott James on November 14, 2013

      Just wanted to share that I have gotten many,many compliments about the watch. From a random lady in an elevator, to the senior citizen sitting next to my wife and I at the Cirque du Soleil to the other players at the poker table. Thanks again.

    11. Creator Joshua Gall on November 14, 2013

      I emailed about a quality control/warranty issue and have not yet heard back. Please let us know how those of us that need to reach you can as we'd love to get another great looking watch on our wrists. My watch is no longer functioning in a few ways. Please advise.

    12. Creator Philot on November 13, 2013

      E-mailed over a week ago about a watch I returned, still no response?

    13. Creator ronald on November 13, 2013

      Happy with product and my Rolex friends are still jealous....

    14. Creator Matthew on November 13, 2013

      you should team up with these guys to come up with a less expensive Nixie Alarm Clock
      http://www.ramosclock.com/products/nixie-ramos

      They even started on kickstarter
      http://www.kickstarter.com/projects/2074185253/ramos-alarm-clock…

    15. Creator Michael Cameron on November 13, 2013

      As you wind down communication on kickstarter what will be the best method for communicating with you going forward? I emailed through www.nfnt.co last week about a quality control issue (features on the face of the watch coming unglued), but other than an automated reply that I should hear back within 48 hours I haven't received anything.

      Love the watch, and I'm not opposed to trying to open it up myself to re-glue the free letter and infinity/8, but am curious if that's the best way to fix the issue.

      Thanks,
      Michael