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I receive my watch a along time ago. But I never got any of the accessories. Please send the accessories. Thank you
Lol the thing appeared in need for speed 8.
Just like the while film yet another part of the film where somthing impossible happened
Although this is not a commercially successful product and many backers are somewhat disappointed on it. I am very surprised that it made an appearance as a key devices on movie The fate of the furious. (or Fast and Furious 8) Considering that this is 2017, I an everyone can proud that we made a step way ahead on technology even with Hollywood. Congratulations, Neptune!
I still disnt recieved my pledge
I received my Netpune Pines ages ago I had the 64Gb plus trio accessories but never received them, also my daughter changed the swipe access and forgot the pattern so I haven't used mine for well over 18 months.
Hi . I received my Neptune, accessories... Everything was perfect...... But They send me 4 gb and i backed for one 64 gb......solution?
I just got my accessories today! Finally.............!
The packaging is labeled "MADE IN TAIWAN".
Now my Pine is basically a good Bluetooth MP3 player, but only 2hr battery life.
Backer in Taipei, Taiwan
In consideration of the new devices being offered by Neptune, hopefully new backers read the history of Neptune here so they know what they may expect after they engage. I feel customer service and community engagement is important, it's a reason why I like to support crowdfunded campaigns. While startups and the established alike stumble and all the common issues with manufacturing still seem to surprise some that participate, what disappointed me most about the Pine was the quality of the device offered. I am further disappointed in the complete lack of support. Good luck Neptune - your next campaign/product looks promising.
I regret backing this project.
where is the watch?
if anyone in the UK needs accesories let me know i will post on ebay an ad, i have the head cam holder and rubber protector and screen protector. they sent me it, without the damn watch
Received a package with accesories in it, the head cam holder and rubber protector and screen protector - NO WATCH
I still have not received a single one of my accessories yet.
Never received anything!!
and I still haven't received my accessories after all this time....... :( :( :(
Neptune Pine Website is now defunct. Good bye!
I still didn't received my neptune
Well if you were dumb enough to give them cash a second time you kinda deserve nothing.
The same story is going to happen again?
Still waiting for my accessories. (Taipei, Taiwan)
I have received my Neptune long time ago, but no accessories received here either... ???
I have never recieved my pine nor my boyfriend. how do we get our money back?
Never got the neptune, sent several messages, never had ANY answer. They DID however collect the money. Want my money back, don't want the Neptune anymore. think i will ask my lawyer to take care of it now, i've had it.
No accessories here either.
No accessories and not a word from Neptune to inform me about the status...
SHAME ON YOU, NEPTUNE !!! :( :( :(
I haven't received my accessories either.
I backed the Neptune Pine without question only because the discussion was promising that Google Play would be licensed. And I assumed too much on that. So it was large, and clumsy, but it was a new concept, i.e. a wrist phone.
After I received the Neptune Pine, suddenly THIS new item "NEPTUNE SUITE" came out, and just as suddenly, the software update and SUPPORT for the now little Pine diminished, specially in that Google Play was no longer supported.
It's a testament to the 'support' of Neptune, I will say, that once a new item comes out, the previous item of choice is put on the back shelf, not even on the back burner.
I appreciate there are FORUMS appearing with some, but not all solutions, but I hesitate to back Neptune any further until I see some improvement in the SUPPORT.
My Neptune pine is now in my drawer. Unfortunately.
I think it's safe to say Neptune has no intention of replying to comments on this page. They haven't posted a comment on THIS page in at least 6 months.
Sparse, vague updates, for teh lose.
I haven't moved either and have not received my accessory.
You stated in your last update that you have shipped the accessories to everyone except approx. 35 who have moved. That is not the case. I have not moved and I did not receive any accessories. Please look into this and get back to us.
I'm back or 1098 and I have never moved and have not received any accessories as of today. Can you please send them. Thank you.
I still have not received my accessories. Really wondering what is going on. Has anyone managed to speak to someone from Neptune recently? Any info on what's taking so long?
still short of 1set accessories. received only 2sets.
Accessories received today in Canada.
i'm a pledger of the neptune pine(#1756), and i have completed the Backerkit, but nothing is arrived yet to me, could you please tell me the shipping condiction? when could i have my Neptune Pine? Thanks a lot
I have shifted but no notification from Neptune about my accessories either. How to update my address for accessories shipping?
http://droid.ly/ someone looking at you for inspiration :)
Same deal over here (Belgium). No accessories and not a word from Neptune to inform me about the status...
SHAME ON YOU, NEPTUNE !!! :( :( :(
Still no accessories here either.
No accessories - Toronto
Still no accessories
Still no accessories. Anyone else not receiving them?
Toujours pas d accessoires pour mes 2 montres alors que j étais dans les premiers à backer ce projet :'(
I got my accessories also, but what happened with the additional accessory that was supposed to be added for free (I can't remember which update) I'm not sure if it was because a delay or something else. It's been way too long.
At least that since we didn't get update #15- "Founder Edition Marking".
Anyways, I'm not too worry since I will be selling my Pine. I haven't finished my contract so I can't connect it with my carrier. I tried it on and turned it on a couple of times.
It's a 64gb with two of the accessories. A helmet mount and a bumper and of course protective screens. If anyone is interested, I am selling it with everything.
I got my accessories..thanks!
Actually my still in the box, anyone interested getting another Neptune just let me know...cheers!
No accessories here too!!!
Neptune. i'm getting sick of contacting you. you are just a group of lyres. at first you told me the watch will have a screen reader, then after delivering it you said no it doesn't. you asked me to return the watch 6 months ago or so and i did and you received it. I'm still waiting for my money to be refunded. your customer service asked me for my phone number, gave it to them and gave them a time to call and they never did. until when will be playing this game?