Frequently Asked Questions
Important News to Non-US Customers postage rates for the non-POD version of this book may be extremely high due to the politics regarding the US Postal system. Please keep this in mind. Estimates are that current high rates may increase 150-300%. This is of course moot if they sort out their issues.
Important note on Tariffs. Yep—we just got smacked for 15% on all books. We talked internally, and decided we would only raise prices by 10%, and would absorb the other 5% (e.g. $55 instead of $50). If these get resolved or erased, we will lower prices once again.Last updated:
Physical Reward Shipping
When the BackerKit site for this project is ready, you will receive an email. This is a separate communication than the Kickstarter survey. In that email you will receive the link to the site where you will be asked to verify your shipping information, your pledge rewards, and checkout through their system. Your Kickstarter pledge amount does not include shipping. It is during BackerKit checkout that your shipping cost is calculated and charged.Last updated:
Shipping Damage or other Related Issues
No matter what we do, the post office seems to have a desire to drop, kick, throw, or even drive over some packages with trucks (yes, it has happened). In the unlikely event that you are one of the lucky folks that have this happen to you, we will of course send you a new book. All you need to do is send photos of the damage in an email to Mike at email@example.com. He will set you up with a new book. Please do not send multiple emails to multiple sources as it confuses the process and may cause delay. That being said, we have a 100% delivery promise on our books. You are the reason we are able to make cool products, and your satisfaction matters to us.
Refunds: If for some reason you need a refund post-Kickstarter, we are happy to oblige, less a 13% charge that we pay to Kickstarter, Backerkit, and Paypal.Last updated:
This hardcover book likely will cost around $50 to $80 to ship to non-US customers using current rates. If the USPS issues with the worldwide postal union are not resolved, these prices could be much higher. We just do not know yet. We continue to see cost increases and damage increases on overseas shipping. We cannot do anything about this. Likewise, some countries charge VAT tax or other fees to our customers on receipt. We cannot fraudulently lie about the value of materials we mail out. We actually have considered not even selling books overseas due to the complaints about postage. That being said, we have a number of long-term customers that we want to be able to get our stuff. But this postage stuff is not for the faint of heart. Due to the handling of our products when we mail them tens of thousands of miles, we have noted a significant increase in damage as well. One package sent overseas can cost $50, $70, or even $100 to reship. We discussed this internally, after spending several thousand dollars in excess postage over the past year. While we take great care in packing, we still have about 2% of our shipments get damaged en-route. What we decided was that we would start double boxing overseas shipments, and also that we needed to charge insurance costs on the postal service. We will continue to honor our policy of 100% resend on damaged books — and after much deliberation, we will be adding a $15 USD insurance and handling charge on all overseas shipments. We hate to do this — but conditions have simply become untenable for us to continue to lose large amounts of money shipping books overseas. We are happy to ship you anything regardless of where you live, but we have to stay in business at the same time.Last updated:
Necromancer Games has always provided setting-neutral materials for flexible use in any campaign setting. We can’t really call it “indie,” or “DIY,” since a full team of people will be behind each release, but we can promise that Necromancer will be coming out with material with significantly more variety — in both form and substance — than Frog God Games’ main product lines.
Examples of upcoming products in the Necromancer line include a book focused on alchemy and magic item creation, our line of monster books (Tome of Horrors), extraplanar settings and adventures, guest writers' books (like the old G-series and K series from 3.5E) and other still secret or pending collaborations. Books will still be done in 5th Edition and Swords and Wizardry format at the highest quality.Last updated:
Not at this time. We are taking a wait and see approach to find out just how accepted PF2 will be. If it takes off we will support it, but it's too early to tell now. Besides the fact that we don't have anyone that is currently up to speed with the new system.Last updated:
We do not have anyone in house who can do this.
We don't yet have a good system for getting these into the Roll20 marketplace, I, too, would be very excited to make this happen, and we are definitely open to it.
Correct--totally different monsters
Just 5E.Last updated:
No, it is part of Frog God Games. Necromancer Games will be the home publisher of the Tomes of Horror and other Necromancer modules. Frog God Games will be the home publisher of the Lost Lands material. They both have the same people in charge of them but will allow a greater selection of product,Last updated:
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