Hello Neck Hammock backers!
We cannot thank you enough for all for the amazing support that has allowed the Neck Hammock to not only be successfully funded, but blow way past our original funding goal!
Again... thank you, thank you, THANK YOU!
This is the fun part! We’re excited to start up production and get your Neck Hammocks out to you as soon as possible.
We also wanted to provide a more detailed update with what to expect in the next couple weeks.
Two Week Window
Kickstarter has a 2 week window after the campaign ends where they hold all funds from the campaign. For us, this means 12/14, 2 weeks after our end date of 11/30. At the end of this window, Kickstarter will charge us their fee and payment processing fees and wire the remaining funds to us, following a 1-2 day holding period.
For those that had their credit cards rejected, please correct your credit card information before this Thursday. If it remains uncorrected, I won't be able to send out your Neck Hammocks!
Within the next week, we will send out surveys to each and every one of you. We will be using BackerKit to make the process super easy for you! The survey will allow you to…
- Choose your extras and add-on’s
- Confirm your pledge
- Confirm your shipping address
I'll send out another update once we are ready to send you your BackerKit surveys!
Thank you and please let us know if you have any questions!
-Steve and the Neck Hammock team