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The Neck Hammock is a simple device that attaches to any door for neck pain relief in just ten minutes or less.
The Neck Hammock is a simple device that attaches to any door for neck pain relief in just ten minutes or less.
12,354 backers pledged $901,058 to help bring this project to life.

THANK YOU!!!

Posted by Dr. Steve Sudell Jr., DPT, ATC (Creator)
133 likes

Hello Neck Hammock backers!

We cannot thank you enough for all for the amazing support that has allowed the Neck Hammock to not only be successfully funded, but blow way past our original funding goal!

Again... thank you, thank you, THANK YOU!

This is the fun part! We’re excited to start up production and get your Neck Hammocks out to you as soon as possible.

We also wanted to provide a more detailed update with what to expect in the next couple weeks.

Two Week Window

Kickstarter has a 2 week window after the campaign ends where they hold all funds from the campaign. For us, this means 12/14, 2 weeks after our end date of 11/30. At the end of this window, Kickstarter will charge us their fee and payment processing fees and wire the remaining funds to us, following a 1-2 day holding period.

For those that had their credit cards rejected, please correct your credit card information before this Thursday. If it remains uncorrected, I won't be able to send out your Neck Hammocks!

Post-Campaign Surveys

Within the next week, we will send out surveys to each and every one of you. We will be using BackerKit to make the process super easy for you! The survey will allow you to…

  • Choose your extras and add-on’s
  • Confirm your pledge
  • Confirm your shipping address

I'll send out another update once we are ready to send you your BackerKit surveys!

Thank you and please let us know if you have any questions!

-Steve and the Neck Hammock team

Yeo Eng Joo, Douglas Raybeck, and 131 more people like this update.

Comments

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    1. Dr. Steve Sudell Jr., DPT, ATC Creator on

      Hi @Clara and @Carrie,

      Thanks for reaching out!

      We only received around 4,000 inventories on the 18th of January and are shipping by the order number. However, we are expecting to have another batch of inventories within this week and will re-start shipping ALL of the remaining domestic orders by the end of February and a tracking code will be sent to you via email once your order is shipped.

      Thanks so much for your patience in the meantime!

      Best regards,

      The Neck Hammock Team

    2. Dr. Steve Sudell Jr., DPT, ATC Creator on

      Hey @Anthony,

      Our deepest apologies for the delay in responding. We somehow missed your comment here! :(

      Upon checking, you are backer number 6754 but we only received around 4,000 inventories on the 18th of January and are shipping by the order number. However, we are expecting to have another batch of inventories within this week and will re-start shipping ALL of the remaining domestic orders by the end of February and a tracking code will be sent to you via email once your order is shipped.

      We apologize for the long wait, we launched our project on Kickstarter to raise money so we could manufacture the Neck Hammock in large quantities (but we didn't expect 20,000+ orders!). We also didn’t know that the money we raised wouldn’t be transferred into our bank account until THREE (3) weeks after the campaign ended which added some extra time to our original shipping estimates.

      We are doing the best we can so everything goes well along the supply chain and that we don't run into any unexpected snags or delays.

      Once again, thanks so much for your patience and for your support!

      Please hang in there a little bit longer, we promise it's coming soon. :)

      Best regards,

      The Neck Hammock Team

    3. Missing avatar

      Carrie Anne Kubiac Blevins on

      I still have not received my order. How do I find out the status?

    4. Clara Shushunov on

      Still waiting on my tracking number. Any ideas of when it will be shipped?

    5. Missing avatar

      Anthony Pomponio on

      I am still waiting. No emails since the Dec 6 email. Is this a scam. What is happening?

    6. Dr. Steve Sudell Jr., DPT, ATC Creator on

      Hi @Vanessa and @Alizey, we will be shipping international orders within the next week or in the next 10 days. You would receive a tracking code once your neck hammock is shipped.

    7. Missing avatar

      Vanessa Wooldridge on

      I have completed my survey, when can I expect delivery?

      Regards

    8. Alizey Hasan on

      Hi! Just sent out my survey a few weeks ago. When can I expect shipment?

    9. Dr. Steve Sudell Jr., DPT, ATC Creator on

      Hi @Dey your estimated delivery time is February 2018. You will get a tracking code once the neck hammock is on your way.

      Thank you for your support,

      The Neck Hammock Team

    10. Missing avatar

      Dey Kim on

      Hi I just finished my survey. Do you know around when I will receive my neck hammock?

    11. Dr. Steve Sudell Jr., DPT, ATC Creator on

      Hi @Niklas and @Mike, they are just another scam websites. Thank you for sending it to us. Here is the list of the scam websites:

      Saiyostore
      Sheswish
      Choices1st/Choices One
      Unique Varieties
      Sona Stars
      Little Playland
      Thrift and Thrill
      Holiday Extravaganza
      Keekir
      Via Healthy Living Facebook
      Storedealsnow
      9gifts.net

      Note: Feel free to check in with us prior to purchasing your neck hammock :) You can only get the original Neck Hammock from here, www.theneckhammock.com, or https://www.indiegogo.com/projects/the-neck-hammock

      The Neck Hammock Team

    12. Niklas Babel on

      Yeah, what is that sayostore.com and why does they sell the Neck Hammock cheaper than here on Kickstarter?

    13. Missing avatar

      MIKE KEITH on

      Why am I seeing ads for this at a MUCH cheaper price than my pledge?
      https://saiyostore.com/products/hammock-for-neck

    14. Dr. Steve Sudell Jr., DPT, ATC Creator on

      @Andrew no worries, we have not sent surveys for February delivery yet. Thanks for letting us know and thank you for your support!

      The Neck Hammock Team

    15. Dr. Steve Sudell Jr., DPT, ATC Creator on

      @Leonard @Tracy @Toni Thank you for your support! We also can't wait for you to receive your Neck Hammock.

      The Neck Hammock Team

    16. Dr. Steve Sudell Jr., DPT, ATC Creator on

      @Rory we never sell The Neck Hammock for lower than $49 (which all sold out fast).
      They are one of the scam websites. Here are the list of a scam websites that we have gathered so far (I am sure there are still many more of them):
      Sheswish
      Choices1st/Choices One
      Unique Varieties
      Sona Stars
      Little Playland
      Thrift and Thrill
      Holiday Extravaganza
      Keekir
      Via Healthy Living Facebook
      Storedealsnow
      9gifts.net

      Note: Feel free to check in with us prior to purchasing your neck hammock :)

      The Neck Hammock Team

    17. Dr. Steve Sudell Jr., DPT, ATC Creator on

      @Donna we just got the December delivery inventory this week and we are doing the best we can to get your neck hammock ship out as soon as possible.
      You will receive a tracking code for the exact date once your neck hammock is on your way.

      Thank you for your patience and support!

      The Neck Hammock Team

    18. Dr. Steve Sudell Jr., DPT, ATC Creator on

      @David and @Lauren could you please send us your email address via messages so we can look it up for you? We have sent out surveys for December delivery but not February delivery yet.

      Thank you for your support!

      The Neck Hammock Team

    19. Dr. Steve Sudell Jr., DPT, ATC Creator on

      @Rachele @Linda your estimated delivery is February 2018. The February order is very close to being done and we are working hard to get your neck hammocks ship out as soon as possible.

      Thank you for your patience and support!

      The Neck Hammock Team

    20. Missing avatar

      rachele stivaletta on

      When will these be shipped out?? By christmas hopefully....

    21. Missing avatar

      David on

      Same here, I have not received yet any BackerKit survey.... I thought it would have already been sent out. cheers

    22. Lauren on

      wondering if you sent the survey out. I have not received. Thanks/

    23. Missing avatar

      Linda Margolis on

      Counting down the days!!!!! :)

    24. Missing avatar

      Donna Cetorelli on

      I am so excited to receive the Neck Hammock - can't wait to finally feel some relief! Any idea how long after the 12/14 hold it will be until you start shipping orders out?

    25. Missing avatar

      Rory mitchell on

      I'm a bit disappointed that an advert to buy this exact product with your name associated has just popped up in my facebook feed for £30. That's much less than I've pledged to you. Can you advise please? Thanks!

    26. Leonard Roberts on

      I have an inversion table and love love it, unfortunately I haven't been able to use it for an extended time due to a fractured femur that is not wanting to heal, I also have bilateral stenosis at C5-C6 so I look forward with great anticipation to the relief from neck pain and numb hands the neck hammock will provide. Thank you so very much for the update but more importantly for this product!

    27. Missing avatar

      Andrew Cantona on

      I will be away with no internet till 19th dec

    28. Missing avatar

      Toni Ann on

      Thanks for the update! I cannot wait to get my neck hammock -- I've been DREAMING of the relief I will get!