Risks and challenges
We have successfully finished 4 Kickstarter projects and delivered each of them on time or ahead of schedule. We've been around the block enough to know that there are often unexpected obstacles, and we promise to meet these challenges with strong work ethic and transparent communication.
We've launched Stockpile: Illicit Investments in a pretty advanced state, as we have been working with our manufacturer for awhile already to generate samples and finalize all materials. As such, we don't anticipate too many challenges on the printing side. However, the complexity of managing multiple game printings in different languages always has room for error, and we will diligently work through all of the unexpected issues as they arrive in order to deliver this project on time or early.
While we have worked to mitigate potential excess charges due upon delivering your rewards, changes to import/export policies may result in additional taxes, shipping charges, or customs duties in certain countries. The estimates in the Shipping section shown above reflect our best guess at amounts due prior to delivering your rewards, but actual amounts may vary.
Please note that the final product might change slightly during the mass manufacturing process. Throughout this time, we are fully devoted to creating an amazing product with Stockpile and all of its expansions, and we take pride in delivering excellent customer support to address all of your questions and concerns. We hope you will support our project with confidence and help make Stockpile: Illicit Investments into a reality.
You are entitled to a full refund of your pledge within 14 days of the campaign's end, no questions asked. After that, we will refund 80% of your pledge up until approximately 12 weeks before shipping (when the pledge manager closes). Once we've begun the shipping process and closed the pledge manager, NO refunds are possible. If for some reason a component is unable to be delivered, then we will refund that completely, including fees.
Refunds within the 14 day window are reversed via Stripe directly to your credit card. After 14 days, we will provide refunds via PayPal up until the cut-off time. Any refunds processed will be in USD.
TERMS & CONDITIONS
By backing this project, you agree to follow the instructions for completing your entry in the Pledge Manager (to be sent out after the Kickstarter campaign ends), thereby providing us with your information (i.e. shipping address) and additional funds to fulfill your Kickstarter pledge rewards, within 12 weeks of our notification.
If you do not provide your shipping information and funds as indicated above within 12 weeks of our notification, you agree that we have fulfilled our obligations to you in full for payment or donations received.
At our discretion, we may ship rewards to backers who complete the Pledge Manager after the 12-week window, but such shipments may incur additional fees. Additionally, we may offer full or partial refunds to backers on a case by case basis after the project concludes.
If you do not accept these terms, please do not pledge on this project and instead wait for the general release.Learn about accountability on Kickstarter
- (16 days)