Frequently Asked Questions
No, Konnected does NOT run a cloud service! We never touch your data. The Konnected Alarm Panel communicates directly to the SmartThings API and Hub. In the upcoming Home Assistant implementation, it communicates directly to your Home Assistant server on your local network. There is NO intermediary cloud service and we don't run any servers.Last updated:
Konnected will only work with the hardwired sensors and siren. More information here: https://docs.konnected.io/security-alarm-system/faq/wireless-sensorsLast updated:
Yes, you either need a SmartThings hub or set up Home Assistant. Konnected is not a standalone product and does not have a standalone app.
We recommend SmartThings for most users who want a plug-and-play experience. SmartThings is a product by Samsung, and is compatible with thousands of other smart home devices, so it's a great investment. It's on sale right now for only $50 (normally $100) so it's a small up-front investment.
Advanced users and open-source fans may enjoy Home Assistant, which you can run on a server or Raspberry Pi in your home.Last updated:
Just pick any kit reward level, and increase your pledge by the dollar amount of the second kit that you want. At the end of the Kickstarter campaign we'll email you for the details of what you want.
For example, if you want one 6 Zone kit ($69) and one 12 Zone kit ($99), your total pledge amount should be $168.Last updated:
No, the Konnected device doesn't integrate with your old alarm system keypads. See our video on the page about replacing the keypad with a tablet, which we thing is the best solution for having something modern and functional on your wall.
For arming and disarming via a PIN code, a lot of smart door locks can be integrated to do this with SmartThings and Home Assistant. There are also z-wave keypads available on the market that also work with these systems.Last updated:
Not right now, unfortunately. We think it's technically feasible, and if you back us today we'll have more resources to develop a solution for this next year!Last updated:
Smart Home Monitor doesn't have a "delay" entry feature like traditional alarms. How do you address that?
Most traditional alarm systems have a feature that delays triggering the siren for a couple minutes to allow you to disarm from a keypad. Unfortunately, Smart Home Monitor doesn't have this feature. Here are a few ways to solve it:
1. Smart Home Monitor works best when you use presence to arm and disarm the system automatically as you come and go, as we demonstrated in the video.
2. As we showed in the video, you can mount a tablet in the garage and use ActionTiles to arm and disarm the system before you enter.
3. Many smart locks have built-in keypads that can be used to arm and disarm the system. We're working on a guide to show you how to do this.
4. There are some Z-wave keypads like the Iris keypad that can be mounted by your front door in a weather protected area.
We think there are some things we could do to sort of simulate a delay function. If you back us today, we'll have more resources available to work on this feature next year!Last updated:
Add a backup battery for only $33! See our project update #2 for more details:
It's also pretty easy and affordable to protect against internet outages. We recommend a LTE/3G backup internet connection if internet outages are an issue for you: https://docs.konnected.io/security-alarm-system/faq/backup-battery-and-wifi/
Konnected's SmartThings integration does currently require internet access to work. We're aware that SmartThings is expanding its platform's local execution capabilities, and we're looking forward to using those in future software updates. At this time, Konnected does depend on internet access to communicate with SmartThings.Last updated:
Wi-Fi onlyLast updated:
Hopefully soon! We haven't begun working on Wink support yet, but it's on our short list. With your support, we'll have more resources to add more integrations next year, so please back us today.Last updated:
Not yet. We would really like to but we haven't yet been able to do a full accounting of if it's possible using our current hardware. With your support we'll have more engineering resources to dedicate to integrations next year.Last updated:
No. The Echo Plus hub doesn't support door/window, motion or smoke detectors at this time.Last updated:
Yes, it works in any country on the global standard 2.4GHz Wi-Fi frequency.Last updated:
It "kinda" works with the SmartThings ADT hub, but not in the way you probably want. Unfortunately, ADT requires their own certified hardware to trigger a monitoring call. So you have to buy all new ADT sensors with the new SmartThings-ADT co-branded device if you want them to trigger a security event. The ADT SmartThings hub comes with a modified version of Smart Home Monitor that does not work with non-ADT sensors.
You can, however, still use Konnected sensors with the SmartThings-ADT device for other automations and they still work in all other SmartApps.Last updated:
Don't see the answer to your question? Ask the project creator directly.Ask a question