Final Kickstarter Milestone Reached!
We are so thrilled to finally announce yet another milestone in our Nanoleaf journey, and the final milestone for this Kickstarter project! Good news backers, we are all done shipping out rewards! We hope that by now, many of you are reading this update in rooms lit up by our Nanoleaf bulbs, and saving lots of energy while doing so!
All rewards with adequate information has been shipped out! We realize that there are still a small number of you with incomplete information in our system (missing phone numbers, addresses with special characters, etc.). If you still haven't received any notification regarding shipping then you are among the unlucky few with incomplete information. Please send us a message on Kickstarter so we can send out your rewards! We have tried to reach many of you via email, and have not gotten responses from you.
We also have an update for our backers located in Germany. Unfortunately our bulbs are being held off by the German custom because they do not yet have CE marking. We are in the process of gathering the required documents and test results to obtain the CE mark but unfortunately this will take some time. We want to apologize to all of our German backers who have to wait a little longer. Please create a support ticket with us if you have not yet received a bulb from us, and indicate that the receiving address is in Germany. (www.support.nanoleaf.me)
On the bright side, we are definitely making progress with the testing results: http://bit.ly/1favXuI
WHERE CAN I ORDER MORE?
Good bye pre-orders, you can now place actual orders of Nanoleaf bulbs!
Backers in the United States, please visit Amazon (http://amzn.to/1nAnmXE).
For other international backers, you can order directly from our webstore (http://nanoleaf.me/products/nanoleaf). We are offering free shipping for all orders over $100. :)
Many of you have voiced your concerns with our warranty policy being only 30 days, which is actually not correct. We want to clarify that we currently offer a one year warranty, and are working to make this longer in the coming months and also for our next product.
Our dimmable bulb is almost ready to be launched! We are aiming for a launch date in June, so that's about 2 months away! Unfortunately there were some trademark difficulties, so we have chosen to go with another name. We will announce that along with the launching of the project in June. :) Stay tuned everyone!
NANOLEAF PHOTO CONTEST
Now that most of you have received your Nanoleaf bulbs, enter our Nanoleaf photo contest! Simply follow us on Facebook/Twitter/Instagram (you can pick one or do all three), post a photo on Facebook/Twitter/Instagram and tag our account along with #mynanoleaf to enter into our photo contest! We will select 10 of the best/most creative entries and ship you free Nanoleaf bulbs/tshirts/Nanoleaf stainless steel water bottles! We will announce the winners in June, so start snapping those awesome pictures! There is no limit to the number of entries, so the more photos you submit, the higher your chances of winning some free Nanoleaf swag! All photos may be added to our future Nanoleaf backer gallery on our new website (with photo credit of course). :)
HELP US IMPROVE
We will be emailing you a link to a feedback survey on our Nanoleaf bulb soon. Please take a moment to complete the survey so that we can get an idea of how we can create better products for the future, how to improve upon our current product, and how to make our next Kickstarter project a more pleasant experience for everyone. Your feedback is very valuable to us, so please do let us know your thoughts, good or bad.
Finally, a big big thank you again for being so supportive and encouraging, we can't express that enough.