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No communication and no product delivered!
STILL WAITING!!!!! STILL NO RESPONSE!!!! STILL VERY VERY ANGRY about the not existent communication.
I am very disappointed by the not existent communication about my still not yet delivered keyboard.
I got my keyboards and they are great but you need to take care of those still waiting. Do the right thing and get it done.
HEY!!!! I WANT MY KEYBOARD OR A REFUND! WHY ARE YOU **** NOT ANSWERING? You are the worst kickstarter project I've backed! Is there a shipping/production/whatever problem? DO ANSWER!
Never received mine. Wrote some comments here and emailed them. Nothing happened. What's wrong with this guys?
I asked them to send mine to a business. They said they sent mine long ago. I asked for proof they did ship and I would consider the issue resolved. They said they had no proof which I find odd since they had so many to send out. They do not respond to any messages.
I gave up. There are better products on the market.
I am still waiting, too...... come on!!!
I still waiting and still didn't have anything!!! I have support these guys more than one year ago! and no e-mail, no call, and of course no keyboard!!! looks like it's some fraud scheme? just collect all money and Run?
Still waiting, and waiting, and waiting.
Thanks myType! I have my new keyboard in hand and it works great. I'll be returning the old one in the envelope provided.
Hi! I too have a deffective keyboard. Wrote to you using a form on your website, sending a tweet and finally writing an email to the backers@ address you mentioned in your last update. Did you get any of them? I'n still hoping for a reply.
@Scott: I believe that we have gotten you all sorted out. Thank you for contacting us, and do let us know if there is anything else we can do to be helpful!
I just got an update that said that all broken keyboards have been replaced, but I received a dead keyboard and have *not* received a replacement. All of my e-mail since the original e-mail reporting the dead keyboard, which asked me to wait patiently for a replacement, has gone unanswered. What's up with this?
Almost all of the Kickstarter orders were shipped out by early November with a few exceptions relating to incomplete surveys, add-ons and bad addresses. We have been working directly with people to address issues and make sure that everyone of our backers is taken care of and happy. If anyone has not received the correct reward or needs help, please contact us directly at email@example.com, so we can get you sorted out right away.
Received myType keyboard after all, with a very polite apology note. Thanks :) (The delay between the message and this moment is mostly due to customs. After I mailed using the backerkit, they were very helpful).
Thanks, left them a message.
firstname.lastname@example.org, they forward it to mytype
At least you get a response sometimes, haven't heard from them in months. What email are you using to contact them?
Same for me. Still no keyboard. Sometimes they respond to my mails with "We apologize for the delay in getting your keyboard. We will figure out what went wrong and get you a replacement keyboard shipped out ASAP. " but nothing happens.
I contacted them through Kickstarter. It took at least 8 messages (using 'contact' me to the right) to get one response. They do not log on here very often. The site showed they signed in mid-March when I received the single response I got. Now it says they last logged on in February. I have not seen a response from them so I've just started sending messages again.
Where did you leave them a comment? Their website? FB?
I still can't get a response.
I finally received a message back from myType after sending 7 messages to them. Their message back to me was the first in the 4 months since I've been messaging them. I relayed what I believe is the current situation for me. They said they would investigate. I look forward to any information they can provide.
I have the same issue; the keyboard was never delivered. Unfortunately I haven't heard anything from myType anymore. According to USPS, it was never sent.
I'm very disappointed, this is bad KS-experience...
Has anyone else not gotten their myType?
Please refund my pledge of you can't deliver to Germany.
@myType™ Keyboard: Last update was in August. A lot has changed since that update. It would be good to know where you stand at this point. I'm not even sure whether something was shipped to me or not.
I got my mType keyboard, but the right spacebar is not working.
Is there any fix to this issue?
Hi, I stay in Taiwan and pledged $59 but I have yet to receive my myType keyboard. Any idea what is going on? An update on delivery status would be appreciated. Thanks!
A month later - nothing. What's wrong with you?
Its not Germany that sucks - believe me. I'm waiting for weeks now!
I'm in the US and have not received my keyboard that was supposed to ship in Oct. I wrote to myType twice but have received no response. I'm not so bothered that it's late but at the lack of updates or responses to emails. This was the first project I backed and our has left a poor taste with me. Doubt I'd take a chance on another project which will only hurt other Kick starter project hopefuls.
Germany just sucks. I had plenty of problems with customs there. My Pebble was held at customs for months. On other occasions I had to pay excessive fees on top of the purchase price and shipment (UPS brokerage fees, anybody?). Glad to be out of there. The bureaucracy and stubbornness just drove me mad.
I did not receive any email about my shipping. I am Taiwan. Could the entrepreneur send me an update, straight to my email? email@example.com
Ended up contacting the tablet manufacturer, and apparently there are "Just some keyboards that don't work with the wikipad 7". It pairs, but just isn't recognized as a keyboard. Anybody have any tips or workarounds?
I did not receive any email about my shipping. I am Brazilian. Could the entrepreneur send me an update, straight to my email? Guilherme.firstname.lastname@example.org
Why don't you tell those "handful of german backers" whats up with their pledge? I'm waiting for another 2 weeks now and i would appreciate a personal message with an answer to the question: when is it in my mailbox?
I'm not sure if the comments are the right place.
I second the call for any information about how much has shipped out so far.
I'm in with the largest group so I assume any general information would be helpful just to be aware.
Hey I am a little concerned as I already see people getting their international shipments of the keyboard and I don't have mine and I'm located within the US. Have all US shipments gone out yet? I'm not concerned about the shipping date having passed already, just that I haven't heard an update on delays or gotten shipping confirmation.
Thanks in advance!
Keyboard arrived today (uk) after I paid customs charge. It's paired and working thus far! Very impressed with it. Simple but effective.
Has anyone else had the problem where the keyboard shuts off randomly? Mine does this and work just fine when I push the switch off then on again. It doesn't seem to be a battery issue because its only been a couple days since I fully charged it and the lengths of time between the occurrences changes (it doesn't just start happening more frequently)
Also, I paired with my mac with no problem, and even my Blackberry Q10 with latest 10.2 OS. This should work with the Z10 and Z30 users out there too.
Canadian order delivered and it had a Canada Post expresspost sticker on the package. No signature was required. This message was typed using myType. Very cool!
Thank you team for an innovative product. It will take a bit to get use to but like anything, it takes times.
Hi! Got mine today in Germany, though I had to pick it up from the customs office. They also told me that the problem you have had with shipments returned from Germany (and the reason why I had to drive 30 min to the customs office) was that you did not include a customs information on the outside. Though you do indicate the value of the order, it needs to show the value of the goods and the postage clearly identifiable on the outside. Basically you should just add something like a bill on the outside of the package which shows the exact costs. Customs in Germany take the value of the goods AND the postage into consideration so if there is just one price printed on the package they assume that thats just the goods value but are missing the postage.
Here in Belarus. Has my keyboard shipped? Has it been returned from customs or marked refused?