Project image
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$205
pledged of $1,500pledged of $1,500 goal
5
backers
Funding Unsuccessful
The project's funding goal was not reached on Mon, June 1 2015 6:59 AM UTC +00:00
$205
pledged of $1,500pledged of $1,500 goal
5
backers
Funding Unsuccessful
The project's funding goal was not reached on Mon, June 1 2015 6:59 AM UTC +00:00

About

This project will raise money to fund the mobile application and online software development for Mystery Patient. Mystery Patients will conduct assessments from their homes when ordering a delivery service or at a dispensary.

The mobile application will provide our mystery patients with the ability to input data as they receive it straight onto their mobile devices. Some of the data to be collected include the following:

  • Were you greeted by a receptionist upon entry?
  • If first time, did budtender or delivery driver acknowledge this fact?
  • Did the budtender upsell any other items?
  • Were the flower containers adequately stocked?
  • If edible was purchased, describe the quality and freshness. Use a picture to confirm report prior to consuming.
  • Were there any star employees that made your visit more enjoyable?

After the Mystery Patient completes the assessment, a copy of the questionnaire is emailed and made available to the client from the app.

The app will not only give clients access to their completed questionnaires , but will also give clients access to reports based on the data of their entries and their competitors as well. All clients will remain anonymous and may also opt to withhold their data from these reports as well. Mystery Patient will provide its clients with objective and quantifiable data to build on areas of success or improve any areas of concern.

Most importantly, the Mystery Patient App will be available to be used by all of you! So you can see which dispensaries and delivery services are using our Mystery Patient Service.

In the Medical Marijuana Industry there is need to set a standard for patient service. Currently business are using review platform websites as tools to improve performance. These reviews however, are not always objective and may not always be used as a disciplinary tool.

The information Mystery Patient will gather for internal users will be a tool that can be used to increase customer service, take disciplinary action, and track any company marketing roll outs. When enough businesses begin to use Mystery Patient, the industry will see a shift in expectations by patients and owners alike.

Mystery Patient will be the first Mystery Shopping business of its kind. In an effort to stay with the forward progression of technology, we will use the funding to move from traditional paper questionnaires to digital questionnaires that can be completed and accessed directly from the Mystery Patient app. Secondly, funding will be used to develop the compatible online software. And finally, the rest will go towards the fees and then the awesome rewards for all of you!

As a thank you to all of our supporters we have set up different packages. Just know with each package you will be remembered as an originator in the push to set a standard for Patient Service in the Medical Marijuana Industry.

Risks and challenges

Mystery Patient faces two obstacles: license delays and development delays. Currently and also prior to receiving the essential permits and licenses we will continue to work hard to get a head start with our business by preparing calling lists, strengthening areas of focus, making appointments to meet with business owners and managers, and much more. If development on the app is delayed and all essential permits and licenses have been attained, Mystery Patient will operate by completing manual assessments. Once the app has been developed, a greater step will be taken to provide data at real-time.

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Support

  1. Select this reward

    Pledge $1 or more About $1.00

    You'll earn a spot on our Honorary List of Kickstarter Supporters that will be found on the "Big Thanks to..." page on our website soon after the project has been completed.

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  2. Select this reward

    Pledge $10 or more About $10

    Street Package: You'll receive 3 Mystery Patient slap-sticker's. And you'll earn a spot on our Honorary List of Kickstarter Supporters that will be found on the "Big Thanks to..." page on our website soon after the project has been completed.

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  3. Select this reward

    Pledge $50 or more About $50

    Grassroots Package: You'll receive a commemorative Mystery Patient T-shirt, a Mystery Patient Slap-Sticker, and a spot on our Honorary List of Supporters found on the "Big Thanks to..." page on our website soon after the project has been completed. You'll be remembered as one of the originators in this vision.

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  4. Select this reward

    Pledge $100 or more About $100

    Bronze Owner Package: You'll earn a spot at the top of our Honorary list of Supporters found on the "Big Thanks to..." page on our website soon after the project has been completed.

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  5. Select this reward

    Pledge $250 or more About $250

    Silver Owner Package: You will earn a spot on our website's homepage as an Honorary Kickstarter Backer for six months(moved to Honorary List of Supporters after the six month period). Other businesses visiting the website's page will see your support in raising the industry standard for Patient Service.

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  6. Select this reward

    Pledge $500 or more About $500

    Gold Owner Package: You will earn a spot on our website's homepage as an Honorary Kickstarter Backer for a whole year(moved to Honorary List of Kickstarter Supporters after the twelve month period). Other businesses visiting the website's page will see your extended support in raising the industry standard for Patient Service. Your logo and business name will appear larger than those with the Silver Owner Package.

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Funding period

- (53 days)