We have done our very best to give the best estimates we have for our rewards ship dates. One of the challenges we have will be that we won’t know color selection and ship to addresses until backers complete the survey. We have also tried our very best to estimate the materials needed to make sure that the production is not delayed. However, with any manufacturing process, there is potential for delays and our team will do out very best to update our backers with timely updates and transparency.

No. MEI LI is a direct to consumer brand and these bags are only available from either our Kickstarter campaign and then on our own website mymeili.com after the Kickstarter campaign is over. If you see a MEI LI bag that is not either from this Kickstarter campaign or direct from our website, it is counterfeit knock-off.

Many countries will have duties and taxes due when importing goods from the USA. There are many tax and import due calculators on the internet that can help guide how much you will need to pay. Please note that these duties can be as high as 50% of the product cost after paying the taxes, dues and other related fees. This is not part of the product or shipping costs.

Having some light stretch marks appear on the bag is a result of the use is normal, but larger scratch marks can be prevented by handling the bags with care. The nappa leather used on our bags is famous for being soft and luxurious, but like any luxury item, care must go into keeping it at its best. To best treasure your Mei Li bag, remember to store it in its dust bag and regularly “bathe” it with leather conditioner and cleaner.

Yes! Both the wallet and the cross body fits an iPhone 7-plus/8-plus or a similar sized phone.

The Min crossbody and wallet combo was made with the busy woman in mind. The wallet is not just attached magnetically, but attached through clips located on both the wallet and bag by the shoulder strap.

We don’t have a strap to make this a true wristlet. You can use it as stand-alone clutch, if you need to grab and go.

Our Lian tote can fit up to a slim 13-inch laptop.
Our Lily tote can fit up to a slim 15-inch laptop.

Our water bottle holder can expand, but it most comfortably fits a standard water bottle that is 3 inches in diameter and 8-9 inches tall.

Using the dust bag is important because it was designed to keep your Mei Li handbag in its best condition. This bag prevents dust and unwanted to light from hitting your bag; keeping it looking good for years to come.

Best carry for any bag is to make sure to stuff it and put it in its dust bag when not in use. That will help hold the shape of the bag, as well as protect it from unnecessary sun and dirt exposure.

Our liner is made with a durable nylon and can be spot cleaned with a small amount of gentle soap and a washcloth.

Our team understand that sometimes life happens. We will do our very best to accommodate the completed surveys first and look for opportunities to provide timely updates for those with late survey response on when they can expect their rewards. We will do our very best to provide the best service we can for each of our important backers.

Yes. The MEI LI magnetic wallet is part of the crossbody bag. They are combined together to form the MIN crossbody bag.