Funded! This project was successfully funded on March 22, 2013.

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      Creator arckal 1 day ago

      As per their last message I received they have started shipping, has anyone received yet?

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      Creator Helder Frazao 2 days ago

      So has shipping started ? an update would be nice.

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      Creator David Mortlock 3 days ago

      Well.... I guess we are shipping already.

      Unless there is another delay about to be announced.

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      Creator Tony 4 days ago is not vulnerable to the Heartbleed bug…

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      Creator Chet 4 days ago

      Directly below, Actually, I meant Update #46.

      To all - Most comments are posted below the Updates.

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      Creator Chet 4 days ago

      @David Lee - Here is the correct info straight from the Creator but from the Update #45 comments.

      Creator Arkami, Inc. 1 day ago

      If you need to update your shipping address, please send new address to

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      Creator Chi-Hime 5 days ago

      Hi, I ask for a refund through kickstarter message and u guys give me another email address to send it to u guys for request a refund. I sent it a while ago and still got no reply back. I seriously not like these bulky design. It really look worst than the original design. Hopefully one day the original design will be ready when u guys find better solution. Thank you and reply me back regard the refund.

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      Creator TechnoPodium 5 days ago

      I was advised to ask for a refund using PayPal as I am an International backer, it's been 15 days since I requested and not received a single response. What is going on?

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      Creator Marie-Andree Poisson 6 days ago

      @Chet You can see it that way, not change it. @David Lee Try to Dm them

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      Creator Rick Borden 6 days ago

      I wrote in to ask about Heartbleed. I was told that something would be posted next week. It would be nice to know now whether your site was potentially compromised and if all my passwords are at risk.

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      Creator Chet 6 days ago

      @David Lee - According to someone on the other comments site, you can check your shipping info on the right panel, Under "You selected", there's a "Your Response" link

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      Creator David Lee 6 days ago

      I am moving soon and need to update my shipping address.. how do I do that?

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      Creator PA Computer Guy 6 days ago

      +1 @Oz I thought the video update was great. Cool product and the final design is far better the the original. Excited to get this.

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      Creator Oz 7 days ago

      Great update today, looking forward to the product coming shortly.

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      Creator Arik on April 10

      :( as they provide refunds by Cheque , it's almost worthless for international backers, as clearing a foreign currency Cheque will cost up to 1/3 of the value of the Cheque!

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      Creator Chris Davies on April 9

      @ PA Computer Guy- Yeah i am starting to think the same. I can be patient with the best of them but its starting to grate a bit now with the continuous miniscule updates always mentioning yet another draw back. as backers ( your funders) we NEED decent updates- its only fair!

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      Creator PA Computer Guy on April 9

      "Mistakes are always forgivable, if one has the courage to admit them." ~Bruce Lee ..... Maybe it's time for myIDkey to admit this project/product is botched. Unfortunate too, I really tired to give them the benefit of the doubt. I'd request a refund but seems like a waste of time. #failstarter

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      Creator dim3m on April 9

      I want my refund.

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      Creator dim3m on April 9

      I want my refund.

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      Creator Chet on April 9

      Something's not right here. It's been 11 days since the last update. Plus, not ONE comment by anyone? Is anyone out there? Do you have an answer? Thanks.

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      Creator Charles Ebert on April 9

      Marie-Andree, Same here. This is the first kickstarter project I backed. Most of the others have delivered. I'm still holding out hope for this one.

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      Creator Marie-Andree Poisson on April 9

      You are now my oldest hardware project that haven't delivered yet. Congrats!

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      Creator Iain Grant on April 8

      Whats been happening with android realeases of the App. I havent seen one in a couple of weeks ?
      As yet I still cannot backup my database to dropbox or email ?

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      Creator TechnoPodium on April 3

      How to ask for a refund? As I think this is just a joke. Please help if someone knows how to ask for a refund?

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      Creator dim3m on April 3

      Me too. I've requested my refund. I got the reply but it seems they are trying to intentionally delay the process. I had a response stating that the check was sent out and due to receive within 3 weeks. No check ever arrived. When contacting them. They informed me to re confirm my email and mailing address. So their initial response was a lie that they sent it out. I notice some had the same issue as me. This was back in January and till now. No refund.

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      Creator Chi-Hime on April 2

      I also request a refund like Mathew and didn't see any reply. What is going on? Is there a refund or not?

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      Creator Matthew Williams on March 31

      I've requested a refund twice on the accounting@myidkey address and no one has responded. Please e-mail me back so I may receive my refund.

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      Creator Thomas Phan on March 31

      Has any been able to back up there data to dropbox?
      I keep trying but i get this unavailable message.
      tried through email...files to big to send.
      Then the pictures i took related to the information i saved just appeared in my gallery

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      Creator Martin on March 30

      I've hung in there on this project to what feels like the bitter end but, with no hint of a Windows Phone app or evidence of one being in the works, I'm ready to drop out and request a refund. There have been multiple updates for the iOS and Android apps already so one can only imagine that if the intent were there a WP8 app could have been developed by now.
      If I'm wrong and there is a Windows Phone app coming (within months, not years), let me know and I won't submit the refund request.

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      Creator Marie-Andree Poisson on March 29

      @Trogdor +1

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      Creator Trogdor on March 28


      With all due respect: You were refunded. Had they gone the Amazon route you would have been removed from the project and be unable to comment.

      Although you my physically still be able to comment on this project you are no longer a part of it and therefore should gracefully remove yourself.

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      Creator Mike Finneran on March 28

      So pleased I cancelled my order when the first opened the option. I received my refund check very quickly. The project has become a nightmare and hurts the KS platform. Not to mention the product is redundant when all one really needs is a premium subscription to LastPass for $12.

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      Creator Trogdor on March 27


      Update 43 indicated [in part]:

      "The team and I are hard at work doing everything we can to begin shipping your myIDkeys on March 26, 2014"

      May I request status of shipping or new ETA?

      Take care!

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      Creator Mik Canavan on March 27

      I have emailed requesting a refund. I'm very sorry that the project hasn't gone to plan - I am normally happy to wait for the best end result. However, I'm loosing confidence and that is the foundation upon which the Kickstarter community works.

      I'm sorry to pull out - but not receiving replies to my emails, even my latest requesting acknowledgement of my refund request is an example of why I'm out.

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      Creator Jason Dunn on March 26

      Have you started to ship?

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      Creator Arik on March 26

      @Arkami : Why is the portal not up and ruining already if the MyIdkeys are been shipped?

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      Creator Chris Davies on March 25

      @arckal- shipping hasn't happened yet, i'm willing to bet it it'll still be a while before then..
      @David Mortlock- +1 Happy Birthday to this project.

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      Creator arckal on March 25

      Has shipping started yet? Anybody received it yet?

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      Creator Arkami, Inc. on March 24

      @Ryan please contact info@myidkey for refund requests. Thanks!

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      Creator Ryan on March 24

      I've been trying to reach Arkami through email for a refund but they don't seem to respond at all. Is there anyone having the same problem? I really wish they'd respond my request here.

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      Creator XPANDTEC on March 23

      iOS app not available in certain country WORKAROUND:

      - Open Itunes
      - Create a new free Apple ID, provide all the required info as needed
      - Shutdown iTunes
      - Confirm the email address of your new account
      - Start itunes and Log into your new account
      - You'll be asked to review your accunt setting, ie: country, address, payment method.
      - Before accepting the "Terms and Conditions" you can select the country of your choosing, then proceed to the next page.
      - fill in a city and Zip code (you can find all of them on the web)
      - for payment method, choose "NONE"
      - Validate

      - In your device, launch the App store, scroll down to the bottom of the store page, you'll see a button to Log off your standard Apple ID, select it to logoff.

      - the same button is now allowing to log back in, this time however, use your newly created Apple ID.
      - Now, search for MyIDKey, you are now able to download and run it :)

      This of course also works for any other apps, as long as they are free if you need.


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      Creator David Mortlock on March 22

      I guess I should wish you boys a Happy Birthday. 1 year now since funded.

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      Creator Charles M. Holmes on March 19

      Gentlemen, From a program management would seem that myIDkey would have an idea of a "firmer" production schedule. I, and others, have been patiently awaiting the backed product; however, the updated slips in production seem to be the rule vice the exception. Can you provide an anticipated schedule ASAP? Any future updates should clearly identify any problem, slippage, anticipated solution, and revised date. This would let backers know someone is in charge and managing schedule and performance (as the third leg, cost is clearly your business. V/R

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      Creator Tom Kraus on March 19

      Hardly any issues that I've brought up have been resolved from loss of data, blank screens, text going off screen, backup not working right... for a security product it is lacking and buggy as all end. I've sent a couple of messages seeking a refund as previously mentioned in a prior update but they are obviously ignoring their customers.

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      Creator Keith Hawksley on March 19

      I downloaded the very first IDkey app from the App Store but did nothing with it. Now there is an upodate and I have automatic update set so I went to check it out and found "Passphrase". I do not ever remember setting a Passphrase so now I'm locked out. There is nothing on the screen that allows help for missing or forgotten Passphrases.


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      Creator Chris Davies on March 18

      4 more days and its been a whole year since funding- Shipping update please!!!

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      Creator Marie-Andree Poisson on March 18

      So shipping was supposed to begin March 10. Was is it now?

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      Creator Suresh Ratan on March 17

      Hello guys. This wait has become unacceptable. I would like to get a refund. Have left two notes previously without a response. Please let me know if any details needed from my end for my refund.

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      Creator Thomas E Newman on March 16

      I just, now, lost all my data after I downloaded the latest update for the myIDkey app. After logging in, all I see is a blank page with no data and no error messages. So, what happened? I have no backup, except my iCloud backup when I charge and sync I'm iPhone 5. Since the screen is blank, I am
      unable to obtain my passwords and other information. I can't, even, re-enter the data that was lost. Please tell me what I can do to access my password information, and, please, fix this app.

      Thomas E Newman

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      Creator Mai-Anh Donahue on March 14

      I need to update my address please. Messages have gotten zero replies

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