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Mycestro™ is a 3D mouse that fits on the index finger and allows you to control your computer with hand gestures and mouse functions.
Mycestro™ is a 3D mouse that fits on the index finger and allows you to control your computer with hand gestures and mouse functions.
4,010 backers pledged $354,115 to help bring this project to life.

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Mycestro Kickstarter Update

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Hello again everyone

Here’s a quick update of what’s going on with Mycestro. I’m sorry to those who have not yet received their Mycestro. We are still shipping to backers as fast as we can.

We continue to work on some cool stuff, but I can’t tell you too much: my patent attorney said he would flog me if I revealed anything. The only thing I can say now is that at some point, all new Mycestros will ship with this cool stuff, and our legacy Mycestros should be able to get this cool stuff after a software update, so you’ll all have it. I know some of you may be frustrated by that news and be thinking: “Why are you working on cool stuff instead of getting me my Mycestro?!” We are working on cool stuff to attracked new markets in order to sell more Mycestros, which allows us to keep shipping to backers. So bear with us, we are pushing it along.

I noticed that there are some complimentary comments on the performance of the product. We also continue to get detailed feedback and great suggestions through email and surveys. Thank you! Our team is energized by your support. I hope that, when all our backers receive their Mycestros, you will all agree that it was worth the wait.

We continue on our time-consuming campaign to raise additional money from Angels and VCs, and we’re finally starting to get some traction here.

Ok, so that’s it for now. Bottom line, we’re still here, still shipping, and still fulfilling Kickstarter rewards.

I’ll be in touch,

Nick

Mycestro Kickstarter Update

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Hi Everyone,


I know some of you still have not received your Mycestro and are wondering what’s going on. We continue to ship Mycestros to our Kickstarter backers and well over half of our backers have received their Mycestros to date. 

Your support in getting this whole project started has been tremendous and without the Kickstarter community we would not be where we are today. 

Here’s the deal, we’ve noticed quite a few comments asking why we are selling on the web when backers are not fulfilled. It’s very easy to explain, we futzed up, and didn’t realize that we greatly underpriced the Mycestro when we did the Kickstarter project. As it stands, every Mycestro we sell today allows us to ship Kickstarter units tomorrow. If we didn’t sell Mycestros on our website or other sites, we’d have to close our doors. We don’t want that to happen and I know you don’t want that to happen. Believe me, there would be nothing I would prefer more than to ship out all the Kickstarter units today. If you stop and think about it, there is nothing gained by us not sending you your unit. The best thing we could do for the company and you is to sell, sell, sell. The more we sell, the more cash we have to ship out Mycestros to the backers who helped us get started! 

I’m going to ask once again that you please be patient, you are not forgotten. We continue to ship Kickstarter units. BTW, the units are really working great and I know you will appreciate your Mycestro when you receive it. In the meantime be our advocate. It just doesn’t make sense or gets you your Mycestro sooner when bullets are flying past our heads. 

Which brings me to the next topic: Mycestros of a different color and lefties 

All of these units are on hold. We received one batch of black and some prototype cyan, magenta, and yellow units from the manufacturer, but only a handful were acceptable. We sent the rest back to the manufacturer, and are still negotiating on their replacements and the rest of the order, starting with the white left-hand units. We are inching our way to a resolution, but the good news is we do have white right-handed Mycestros.

We have been switching backers to white right-hand units which we have in inventory, or, as a last resort, offering to refund backers the amount that Kickstarter gave us on the backer’s behalf. Kickstarter keeps a fee, and of course, we can refund only money that we received.

For those of you who pledged for a black or color unit, we can switch your order to white. If you would like to do so, please send an email to customer service (custsvc@mycestro.com) with your request, your latest shipping address with phone number…and don’t forget to confirm your T-shirt size! 

Here’s some good news:

Keep in mind that we ave limited resources, but, we really want all your constructive comments to not go unnoticed, that’s why our call center is now going to handle comments and questions from our Kickstarter community. All of the Kickstarter messages will now go directly to our Customer Service group. 

Here’s some more good news: updates to Firmware and Software: 

Thanks to feedback from our backers and customers, we have enhanced the Mycestro firmware and released new firmware and software versions (both designated v 02.03) to address a few issues. Changes include: 

  • Updates to the Mycestro Application, including a registration page 
  • Bug fixes in USB communication between Mycestro and Control app for transferring settings and updates 
  • Fixes for the freezing issues 
  • Speed improvements in USB communication 
  • Removed the auto calibration and created a better manual calibration method

Why am I telling you this? Because I want you to know that we continue to make progress. This certainly has been a journey, a learning opportunity and an adventure, and I appreciate the role Kickstarters have played in making this happen. We would love to be able to send all Kickstarters their Mycestros of choice, and certainly had intended to do so. As noted above, we are still sending Mycestros to backers every week and will get you yours as soon as we can.  

Thank you.
Nick

Still Shipping!

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We continue to send out Kickstarter rewards in between fulfilling holiday sales. All of these boxes went to Kickstarter backers earlier this week. And as always, we remain committed to getting rewards to 100% of our backers!

Latest Update

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We are grateful for the support of the Kickstarter community. We have shipped well over 2,000 Mycestros to date and continue to ship more each week to our Kickstarter backers.


The market has become very competitive and we need to bring the Mycestro first to market to claim our space. As Kickstarter backers, you were able to pledge less than $100 and select a Mycestro as a reward. However, as we’ve moved forward with manufacturing, we've found our initial cost estimates were too low. As a result, the Mycestro is now available on our website for $149.

We’re excited to be able to announce a number of changes which will allow us to speed up the process of sending reward Mycestros to the rest of our Kickstarter backers:

  • We’re finally moving into large-scale production of the Mycestro which should make units available much faster. As part of this transition, we’ve made considerable improvements to the PCB design to increase our yield and reliability 
  • We’ve redesigned our bed-of-nails test fixture - which has reduced our testing time from 2 minutes to 10 seconds - and ordered a second fixture 
  • We’ve improved the firmware to version 2.01, which has improved power management and cursor motion. In addition, we are now embedding the firmware into the controllers prior to manufacturing, which saves even more production time 

We will continue shipping to all of our Kickstarter backers, but at the same time we will be fulfilling orders on our website…and we will continue to ship to Kickstarter backers until everyone that backed our project receives their reward.

Thank you for your continued patience! It’s been a long road, but with these latest improvements we should be able to ship much more quickly than we have been.

The Mycestro Team

Update from Customer Service

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Hey guys,

My name is Clara and I’m just dropping in to update you all on what’s been happening during our long spell of silence.I know it’s been frustrating waiting on us to get around to bringing you in the loop. I’m so sorry.

We have been insanely busy!!! The bad news is that we’ve been having manufacturing issues with the various colors. We’ve only found a handful of black Mycestros that were good enough to ship. Our manufacturer is working with us trying to solve the problems. Unfortunately, at this point we do not have a date set for their arrival.

The good news is that we continue to send out right-hand white Mycestros as fast as we can get them in and tested. We have US shipping down to a science now! We are also working through customs issues for our international backers.

Those of us in customer service/shipping are so grateful to those of you who have brought to our attention some of the customs issues individual countries are experiencing. A special shout-out to Christoph Wagner for sending us a German translation of the Quick Start Guide!

Thank you so much for your support and patience. You’ll be hearing from me again as we get more updates.

Clara