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Mycestro™ is a 3D mouse that fits on the index finger and allows you to control your computer with hand gestures and mouse functions. Read more

Chesterland, OH Hardware
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4,010
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$354,115
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Funded!

This project was successfully funded on March 29, 2013.

Mycestro™ is a 3D mouse that fits on the index finger and allows you to control your computer with hand gestures and mouse functions.

Chesterland, OH Hardware
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    1. Creator ZHANG YANG about 13 hours ago

      It's my first pledged project on kickstarter, till now no communication,no schedule for shipping. The kind of company will destroy whole crowd funding businesses

    2. Creator Breandán McDermott 3 days ago

      You can buy the Mycestro on their website... why have we not received ours??? We backed, funded this product but have yet to receive anything?!??!?! you took out money and have not fulfilled your end of the bargain. Its projects like this that make me reconsider ever using crowd funding again. No updates no communications??? How about a shipment schedule? You choose to ignore the people that backed you in the first place.

    3. Creator Arkalimo 3 days ago

      REFUND

    4. Creator John Whitelatch 4 days ago

      Since this entire company is allergic to customer service or transparency, here is the latest news I got in regards to colored versions:

      We are struggling with the manufacturer for those units. They gave us several promise dates and then backed out. So at this time I have no way to even tentatively guess when we will be able to move forward with them.

      I guess I'll take some solace in the fact that the universe is just, and they have companies blowing them off as if they don't matter the same way they have blown off their kickstarter backers.

    5. Creator Jeffrey Price 5 days ago

      Thank God I'm only out $99. Could have been worse. No, wait, it is worse. I was dumb enough to back this. I'm an idiot and this project is proof. Awwww, crap.

    6. Creator BC Newkirk 5 days ago

      I respect the challenge the team has gone through to start this business. However the key to any successful endeavor is to take care of the customer and we at Kickstarter were their first customers. We provided the backing to get this business off the ground yet we are not receiving our products, many 2 years later. I have had enough and am asking for a refund.

    7. Creator Konrad Kaczanowski 5 days ago

      This is more and more a bad joke. Mycestro is the single reason I stopped backing other Kickstarter projects. I hope you're happy about that.
      Give me a refund.

    8. Creator Breandán McDermott 5 days ago

      What is going on????? You where backed by people on kickstarter but are not shipping to them??? Send us our mycestro or give me a refund!!!!

    9. Creator Christoffer Sjowall 6 days ago

      I stil waiting 2 year late????

    10. Creator Jamel Smith on February 22

      Where can I find the link for the refund?

    11. Creator Vincent DiAngelus on February 21

      I requested a refund through the customer service email and it was granted minus the KickStarter Processing fee.

      Thank you for being a loyal Kickstarter backer, and for your patience!

      I'm sorry, but at this time I can't give you an exact date as to when the black right-handed Mycestros will be available, because our manufacturer hasn't given us delivery dates yet. The only guarantee our manufacturer has given us is white right-hand units.

      We understand that you may not want to wait. If you prefer to receive a refund, please let us know. Based on your $99 donation, the non-refundable Kickstarter fee of 5% would be $4.95, so your total refund would be $99 - $4.95 = $94.05. Due to the transaction being past 60 days, we will have to process the refund through either PayPal or a check.

      Please let us know if you would like a refund, or if there is anything else I can help you with. Again, I’m sorry that we were not able to meet your expectations. I hope that we have the opportunity to earn your business in the future.

    12. Creator Jamel Smith on February 21

      Good post, J.W.

      This is really a sad outcome for us backers. It makes me never want to back another kickstarter protect like this. Fortunately, I've done 7 kickstarters, including this one and this is by far the most screwed up of them all.

    13. Creator J. W. on February 18

      Please excuse my negative words, but sorry - the way you handle this project is simply annoying. Any other project manager would be fired if he had handled a project this way. I guess you made all possible fails that could happen in a project:
      * Technic: You had huge technical problems although you claimed in the project description that you have a working prototype. Of course, by bringing a product to mass production, there are tons of little things you couldn't foresee. But as an experienced product designer you should have been familiar with such problems.
      * Time schedule: You made a very optimistic schedule and even made hope to all backers that the schedule could be narrower than planned. That means that you expected to ship the minimum number of units you needed for funding (~1200 units) whithin the 7 months after a successful funding. A rough guess would estimate a production/shipping period of about 2 months for the final product. As of now, you needed seven months for producing/shipping 2000 units until Oct. 2014. By keeping that pace, you would need 13 months to ship all ~3800 right hand units after the initial shipping date. And the left hand units have no schedule at all....!
      * Customer Care: You always claim that the Kickstarter backer would be the greatest community you appreciate sooooo very. But by pushing them back in line in favour of "non-backers" you simply spit in the face of all of your appreciated supporters.
      * Communication: You gave only very vague updates until now. We read announcement after announcement but none of them had real content. While reading your updates, I see NO real value I can take out for myself.
      * Sourcing: Obviously, you were not able to make contracts with foundries that have a reasonable capacity. Otherwise you would have had the right number of units in the right quality in the right quantity within 1 to 2 months after starting the production. Other Kickstarter projects prove the possibility of such schedules with external production and assembly companies.
      * Quality: I read here that you had to replace units multiple times. This although you claimed that you test every single unit - which is the reason you claim for the limited shipping speed.

      You claim to have an experienced engineering and management team. But all I see here on the Kickstarter page is more and more a disaster of which I more and more think of that it is simply a FAKE at all. The only hope I have is that it seems that some people REALLY confirmed the existance of the product as they had it in their hands (with a quite negative tone...!), but who knows who they are.....?

      So, the only constant I see is that you are having problems. It seems that you run in "survival mode" now for much over one year. This is feasible for a project for a short time close to the deadline. But you missed your own deadlines several times and it seems that you were not able to establish a proper quality system and scale scaleable things. Basic things to run successfully a company. I hope you are not proud of this chapter of your business career...!

    14. Creator Andy Ngai on February 17

      Can we have some updates on your progress of delivery? It has been 2 years already. If you prefer to sell to new customers, at least have the decency to refund us. Don't keep us waiting. What type of businessman are you?

    15. Creator Rene Laursen on February 17

      Still waiting for a righthanded white - in store?

    16. Creator Adnan Raja on February 17

      Still waiting no info ! ! ! ! ! !
      Please give details delivery urgently. . . . . . .

    17. Creator Glenn Lopez on February 16

      lol the cake is a lie

    18. Creator Axel on February 16

      "Right-handed Mycestro, in white
      In stock" ?!?! (from "mycestro.com/shop/")
      what the hell........
      Where are the Mycestro for kickstarter backers?!
      I'm still waiting my Mycestro!!!!

    19. Creator mescam on February 16

      @Creator I'm still waiting my Mycestro.
      Could you inform us about sending progress?
      How many Mycestro are sent? ...
      Regards,
      Patrick.

    20. Creator Jamel Smith on February 15

      I really want to know where I can apply for a refund. This is the worst kickstarter experience I've ever had.

    21. Creator Beverly Lange on February 13

      I have yet to receive the 2 Mycestros I pledged $198 on 03/28/2013 - nearly 2 years ago! The last communication I received was on 11/28/2014. WHAT IS GOING ON????

    22. Creator Aleksandar Toplek on February 6

      I just got my refund. Thanks for great product idea and good luck in future!

    23. Creator Tim on February 6

      Got mine some time ago already, but didn't use it much as I didn't have the time to learn how to use it (it's far from intuitive). When I wanted to give it a go a few weeks back, I noticed there was an update to the firmware, so I let that run. It stopped in the middle of the process for I don't know what reason, but it bricked my unit. Since I received it a while ago, Mycestro CS claimed it was out of warranty and they're asking for more than I pledged on Kickstarter to have it repaired. Not going to happen.

      I've had some bad Kickstarter experiences, but this must be one of the worst.

    24. Creator Brian Stuck on February 5

      I have yet to receive my unit. I contacted support at custsvc@mycestro.com and have yet to get a response. Any update would be great!

    25. Creator Adnan Raja on February 5

      Hi,

      Still waiting for the shipment that were supposedly already done in Nov 2014.

      Please give details on when would we be receiving the rewards.

      Thankyou.

    26. Creator Jeffrey Price on February 4

      Well? I pledged $99. You pledged a product. I did my part.

    27. Creator Kay Heunen on February 4

      Hi Mycestro,

      Could you please give us an update on how the kickstarter shipments are going?

      I'm fine waiting for something, but we're left in the dark at this point..

    28. Creator tojo2503 on February 4

      A lot of us are still waiting (in my case on a white right-hand Mycestro).
      On your website you offer them for 99$ and you have them "in stock". Selling the rewards is an absolute no-go. I don't have a problem in "losing" my kickstarter pledge if something does not work out as planned. But this one obviously made it to the market. I asked for refund via your website but I actually doubt that I'll ever receive an answer or a product. Really sad... but this also is kickstarter.

    29. Creator James Nguyen on February 3

      Update please!

    30. Creator Emilie Lessard on February 2

      I received my white mycestro last week. I live in Canada.

      I am not disapointed with it so far. It takes a while to get used to it (like anything that is new), but playing with the settings helped me setting it to my needs. I didn't had battery issue so far and all little issues I had were easily resolved by ressetting the device.

      The only downside, I got really small hand and the device is a little big. It is still usable and don't disturb my typing too much, but I have to wear it on the base of my finger instead of the tip. If someday they create a smaller one, I would buy it for sure !

      Don't loose hope, they are definitly still shipping ! And the device is a lot less crappy that most people here seems to say.

    31. Creator Brians Magic Hammer on February 2

      Left handed devices anyone?

      Why do I even bother...

    32. Creator Jesper Flindt on January 31

      Also still waiting for my Mycestro - any update on a delivery date?

    33. Creator Christian Schierhorn on January 30

      Damn... wrong project! Sorry.

    34. Creator Christian Schierhorn on January 30

      Where is my watch?

    35. Creator Julie Miller on January 28

      Still waiting for a left-handed unit in California too. On 26 December, I was told by customer service that they were waiting on delivery dates from their manufacturer, but who knows if that's true...

    36. Creator Glenn Lopez on January 28

      So you're actively selling units in the market on your website while your Kickstarter backers are hung out to dry? Did you forget to carry the 1 while you were doing the math? You wouldn't be producing market volume if it wasn't for us. What is this garbage?...

    37. Creator Nick Mastandrea on January 26

      Hi Everyone.
      Christian, sorry that you feel that way, I could certainly understand why you feel that way. Yes, there have been a few replacement units going out to Kickstarter backers. We do have customer service and when someone has an issue with there product we do the best we can to solve the issue and sometimes is means replacing the unit. I'm sure many of you could appreciate that. We are shipping so I ask again that you please be patient.

    38. Creator Rob on January 26

      Mine arrived a couple of weeks ago, first time delivery of what appears to be test run product that either someone deliberately let be sent to me as-is for punishment for complaining or blindly without checking it at all.

    39. Creator Christian Schierhorn on January 26

      oh... and

      3. Your updates suck... almost never happening.

    40. Creator Christian Schierhorn on January 26

      1ooo comment.

      How can it be, that I read of several people who have already gotten their 2nd or 3rd replacement while others haven't even gotten their initial delivery?

      1. Your product sucks, otherwise replacements wouldn't be necessary
      2. Your project management sucks, otherwise deliveries would be out in time and everyone would have already gotten its product.

    41. Creator Ryan ONeill on January 25

      I just sent them an email asking to change mine to white so I can get one now. We shall see if that works.
      I originally request black.

    42. Creator Maurizio Sgroi on January 25

      Nothing received in Switzerland.... Still waiting!

    43. Creator andre harrington on January 23

      No product, no updates. What's going on be honest as I see you are delivering to new customers. I would conceive that the rest of us have been scammed.
      Man up with an update to prove me wrong and deliver. The UK is still waiting!!!

    44. Creator Brian J. Pierce on January 21

      They must have ran out of money or the product has many issues. The lack of communication above all else is worse.

      I wish Kickstarter used the backer history "got it" in your account and displayed on the campaign page how many pledges are fulfilled. Then we could get an idea of how serious of a back log there is, when the creators become unresponsive.

      Well, I'll give them until October 2015 to fulfill my pledge, as ridiculous as that sounds.

      If not, I'll be asking for a refund. I think anyone that doesn't have their pledge by then, should too. Two year over run should be ample time to receive anything.

    45. Creator Rob on January 20

      Received mine, opened box, Tried to take it out and it fell apart completely!
      There is no glue or mountings in the external case for any of the interior components.
      No main board fixing to the casing, no battery fixings, no capacitive sensor fixings.
      The mould designer forgot about securing electronics and the case with adhesives and anchor points.
      it's usele because it simply falls apart when I try to use it.

    46. Creator Xylose on January 18

      Nothing received in Germany as well.... Still waiting!

    47. Creator Jason Wang on January 17

      Nothing received in Taiwan as well.

    48. Creator Ryan ONeill on January 16

      I would switch from black to white if that mean I could actually get something.

    49. Creator Rene Laursen on January 14

      Still waiting in Denmark...

    50. Creator Henry Tan on January 14

      Guys. Did they ask you to change to white color?
      I do not know why they seems have lots of stock for white color but have not start any other color yet. This is weird.

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