Use this space to cheer the creator along, ask questions, and talk to your fellow backers. Please remember to be respectful and considerate. Thanks!
Never have gotten ours. Emails go unanswered.
As we approach the 3 year overdue mark, I've given up hope of ever receiving my mycestro. It's been over a year since the last update.
I haven't received mine either (I was expecting 2). Pretty bad communication from the company
Hi, I have sent several mails to mycestro customer service and they don't answer me. I think that kickstarter has report system so I encourage to all the people to report this project because what they have done is inadmissible
Sad to see people havent gotten there stuff yet.
Got mine 2 years ago or so.
Used it once and never again.
Its useless and work for more then super slow movements.
I am still waiting on mine but doubt will receive it now..
Don't bother it never worked and they refused to sdnd me a working replacement. Another KS rip off.
I have not received mine, either.
I've also still not received mine. Would someone please contact me.
I still have not received my myCestro. Send immediately please.
I've never relieved mine. Images ago I contacted them and they kindly said that they'd send one out. It didn't happen.
Oddly they are selling them on other websites. I would still like mine. Or something.
We are now a year and a week since your last update............ how about you tell us ANYTHING?!?!?!?
It has been so long, I've married and now have a kid. I only hope I get my Mycestro before my kid has a kid...
I am yet to recieve mine. Have never heard a word from them!
Just got mine, finally. Working fine.
Since the company behind Mycestro is still selling units on their website, plus on Amazon and ThinkGeek for $150/unit, I have to assume they mis-estimated how much it would cost to start production (heavy fixed upfront cost) and the cost-per-unit. Since Kickstarter backers are occasionally getting units based on the comments below, they are probably using the cash from retail sales to fulfill Kickstarter orders. That's fine by me - its life. But dang it can they at least TELL US that?
Kickstarter ask us to be respectful in our comments...
Kickstarter should also ask Nick to be respectful with his backers.
More than 3 years and I'm still waiting...
After I've asked for a refund, they immediately sent me the device.
Just write a letter to the customer service (email@example.com) and ask back your money.
They'll contact you in a few days and start the shipping.
Still waiting piece of shit!
Got the email from CEO, for confirming my shipping address, finally.
NOW IS TO EITHER REFUND ME OR SEND 2 WHITE CONTRAPTIONS.
I HAVE FAMILY IN YOU'RE PART OF THE WORLD SHALL I INSTRUCT THEM TO PAY TO A VISIT THEN THEY CAN POST. OR SAVE THEM A TRIP POST TODAY YES TODAY
It has been over three years since this project was funded (March 2013). It has been over two years since this product was meant to be delivered (October 2013).
I understand that at times there could be delays, but it has been over a year since the release of the first white Mycestro.
I am asking for my order to be sent immediately to Australia. Two years is too long to wait.
Seriously......... you god damned mother fuckers... I don't care what the fuck you say now, you lying piece of shit. I really hope you see this and do something........ ANYTHING.. because at this point, you are just ignoring all of us unless they contact you directly, at which point you try to just get them to cancel their order and replace it with a single right hand white mouse. I've been waiting for this for over 3 years and you fucktards have been jerking us all around.
Fuck you,Nick, and fuck your company.
@creator, I know I ordered a black Mycestro but I don't want to wait any longer so just send me whatever colour you might have at hand and we'll leave it at that. Otherwise I'll have to see this as a scam, and take action accordingly.
3 years in... still waiting...
Finally got mine yesterday. They sent it out quickly after I emailed the customer service on 17 March.
Where is my backed order ? I wait now since a very long time and it still not arrived in austria?! What's happend? Please inform me asap when I will receive my order !!!!
Still waiting for mine... I was told that I'd be sent one via email, but that was a couple of months ago.
Just send me 2 of any colour available now. This is turning into a scam and I despise scammers. Please prove me wrong !!!
WHY is shipment of Mycestro slow? You said that there is no black in stock. However, you said that it can ship if white asap. BUT, I'm waiting more than half year... Clara, April, Melissa, are your words lies???
"After talking with my manager, we decided we can make an exception and ship your Mycestro ahead of schedule." - 6/18/15
"Your information was received, and you will be added to the queque." - 12/4/15
it's now 3/10/16 and still received nothing..
I feel like they're just stalling now.
One excused after another.
Since commenting, I have been contacted by customer support and we are working towards a resolution.
I received mine which failed to turn on - while waiting for communication / during attempted charge the battery seemed to expand or something and the device basically came apart. They don't answer my emails. Waste of money.
Been about 8 months since the last update, can you please comment on progress to getting my my device? Feels like Nick built his business on the back of us Kickstarter funders, and has totally moved on to retail sales with no intention of ever shipping the critical early adopters.
Can you guys plz give an update on what's going on with shipping.
It's nearly 3 years since this project was financed. Still did not get my Mycestro. So I wanted to step by and ask if I've just been forgotten or are you still shipping to your backers?
If anyone is still coming here for project updates... Please click the "report" button and submit a formal claim to kickstarter that this project is a fraud.
Kickstarter has hidden behind a shield saying no one is filing formal report/complaints with them for these projects where the operator clearly isn't acting in good faith.
Nick M is bragging that this project is successful and is using kickstarter trademarks to advertise the sale of product. This behavior shouldn't be allowed with so many of us defrauded.
lmfao!! My co-workers unit arrived a couple weeks after ordering his Mycestro online. As a kickstarter backer, mine is still somewhere in "queue" what ever that means (3 years later).
I should of just bought the device AFTER the kickstarter champaign.
Perhaps the reason for the delay is that they hope the Kickstarter pledgers will just buy the device on amazon. And as soon as they get their kickstarter device they hope that the pledgers will just sell it on ebay as second hand. The problem is.. no one is buying this device lol so you'll just be stuck with 2.
Got a reply from them on oct. I replied in Dec. telling them that I wanted to switch to a right hand version. Its been 1 mo since that email and I have had not 1 single follow up or shipment notice from them for over a month.
------------- Their email to me ----------------
Thank you for being a loyal Kickstarter backer, and for your patience!
We still need you to confirm if you are willing to switch from a white left hand Mycestro to a white right hand Mycestro, we also need an updated phone number and shipping address. Unfortunately at this time we do not have a manufacturing date set for the left units, but if you are willing to switch to a right we could get you added to the queue. If you prefer to wait for the left unit we understand as well.
Once we have this information we will forward it to our shipping department. I cannot give you an exact date when you will ship but we will definitely get you in the queue.