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We want to bring the most highly acclaimed Visual Novel series to the west. Help bring this epic saga to life!
We want to bring the most highly acclaimed Visual Novel series to the west. Help bring this epic saga to life!
7,890 backers pledged $1,255,444 to help bring this project to life.

Non-backer issues resolved

Posted by The Muv-Luv Team (Creator)
14 likes

Hi everyone,

Just a quick update regarding the AppIDs for non-backers:

There was a misunderstanding on our end, the non-backers who have purchased any Muv-Luv games and haven’t installed them can simply download the games anytime from their Steam library. And if they want to grab the new version AppID with the latest updates, they just need to contact us at tanaka@ixtl.jp when the games are relaunched.

We’ll be posting more details on how to receive the new AppID copies. We just need to make sure the games are working and everything is set up properly under the new account.

We sincerely apologize to Degica for the inconvenience, and to their customer support staff members who were patient enough to forward the issues to us. We’ll be taking care of everything concerning Muv-Luv for backers, non-backers, and new Steam users going forward.

We would also like to sincerely thank Degica for everything they have done to bring the Muv-Luv project where it is today. We could not have done it without their dedication and expertise.

Sincere Regards,

Tanaka@The Muv-Luv Team

Customer Support - tanaka@ixtl.jp

Jason Broadley, cabfe, and 12 more people like this update.

Comments

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    1. Missing avatar

      Shay on

      Just dropping by to say I agree with Randomacts. I'm sure we'll all be perfectly happy to wait as you take your time and polish the product and its supporting assets/environment/etc, provided you let us know that things are indeed happening. :)

    2. Randomacts on

      The best thing you can do right now is to keep the regular communication updates with us up.

      If we get regular updates from you guys I'm sure that everyone will be patient :)

      cheers