Non-backer issues resolved
Just a quick update regarding the AppIDs for non-backers:
There was a misunderstanding on our end, the non-backers who have purchased any Muv-Luv games and haven’t installed them can simply download the games anytime from their Steam library. And if they want to grab the new version AppID with the latest updates, they just need to contact us at email@example.com when the games are relaunched.
We’ll be posting more details on how to receive the new AppID copies. We just need to make sure the games are working and everything is set up properly under the new account.
We sincerely apologize to Degica for the inconvenience, and to their customer support staff members who were patient enough to forward the issues to us. We’ll be taking care of everything concerning Muv-Luv for backers, non-backers, and new Steam users going forward.
We would also like to sincerely thank Degica for everything they have done to bring the Muv-Luv project where it is today. We could not have done it without their dedication and expertise.
Tanaka@The Muv-Luv Team
Customer Support - firstname.lastname@example.org