Nightmare Before Christmas
UK and Europe backers, it's time to roll out the Picard face palm GIF...
We just had word from Parcelforce / Royal Mail that the prints are still held up and subsequently won't be released in time for pre-Christmas distribution. This is, quite frankly, a disaster and we are so, so sorry.
This is partially due to time of year back-ups, partially due to paperwork, and partially due to the distribution office being closed from tomorrow for the holidays... I've spent this morning on the phone but the best we can say is to expect things to roll out straight after New Years. There is a glimmer of a chance that we may be able to get the distribute office to open again on Monday to deal with some, but I'm afraid we can't promise it at this time. If that turns out to be the case you'll be the first to know.
This is hugely frustrating given the effort taken to get everything out before Christmas, and we can only apologize, especially as the response from those who have received the prints (about 2/3 of our backers now) has been so positive. Also we know that a few of them were supposed to be Christmas presents.
Again, huge apologies, really didn't want to be writing this update. In the words of Robert Burns, "The best laid schemes o' mice an' men gang aft aglay..."