Use this space to cheer the creator along, and talk to your fellow backers.
Have a question?
I have sent several emails that my HackRF got returned due to licensing issues as you sent it by post and the post office wanted me to produce a license for using this device which I could not obtain as this is a hobby for me.
Unfortunately several emals have got no response from the campaign owner? I am surprised and saddened by no response whatsoever
Still did not receive my HackRF! No response from campain owner! I am really upset! :-(
Thats a brilliant idea Jason thanks. I checked out his website and he's giving away free Hack RF systems to some lucky contestants, maybe I can bag a Hack RF after all!
I suggest that anyone else who is still waiting patiently for their "early bird" reward of this product apply as well.
Rather than complaining here, why Don't you try contacting Michael from other means like twitter... things happen with email like it getting filtered with junk mail
I share your pain George, I for one won't be backing anything by Michael again! These devices are available elsewhere for sale which bothers me the most, not much point in being an early backer if you can pick them up online sooner!
As of today, March 13th, 2015, I have NOT received my unit; I was one of the first supporters of Michael's work and prepaid more than one year ago. I do not like complaining, but after THREE polite emails to him, I got no response. The only thing I am requesting is A RESPONSE by the creator.
I am a bit frustrated too. I have not received my unit yet.
Very frustrated not to have received my HackRF yet even though they've been available through other channels for quite some time. Has anyone else received their HackRF recently?
For those backers awaiting their portapacks: https://twitter.com/sharebrained/status/564897965840420865
Spend over $3xx and get nothing! :(
Note: if you didn't receive product yet, it would be better to request follow up outside this Kickstarter comments, but instead use the websites listed under the creator's bio. (Seems it's been currently 6 weeks since creator has visited his project).
I completed my survey back in September and have yet to receive mine. An update would be nice. Thanks.
I haven't heard back from you and I submitted my survey in September. Can you give us an update? Thanks
It's been quite a while and I have not received my HackRF. Mike - please let me know what's going on! Thank you!
I don't get my HackRF.
I'm already waiting for 3 mounths.
How should I do?
Do You know already when portapack will be shipped?
Received mine today in Darmstadt. Processed in Hamburg on September, 29. No custom charges.
Arrived today in Berlin!
Arrived today via DHL. :-)
Processed by customs in Hamburg on October 2.
I got my HackRF delivered today from DHL. It was also processed by the customs at Hamburg.
Recieved today in munich.
My HackRF also finally arrived in Germany with delivery via DHL. It was processed by customs in Hamburg on September 26.
My hackRF one package arrived this weekend!!! Sadly I have no time to spent for it now...
@blueStar it was deutsche Post either DPD oder DHL (was so happy about the package I didn record this) but not UPS !
Received in Munich! ;)
Yes it finally arrived in Berlin yesterday. Customs in Hamburg processed it on the 25.
Yippie. Finally my HackRF One package arrived. It was delivered by DHL. I am very excited about getting started.
It seems like the packet has arrived. I have a yellow card with the info to get the packet the next day at my local post office.
Sorry, my last comment was for @Rolf-Dieter Klein, not @helder
Did it come wit Deutsche Post or some other postal service? I once hat a bad experience with UPS where they made the customs for me (I was unaware that they do) and I then had to pay a small customs fee and a hefty service charge for UPS that they did customs for me. I like to do it myself, because the customs office ist only 10 minutes from here and it is much quicker.
The biggest issue is that for our German parcels the tracking does not work. Dave Jones does not deliver to Germany for that reason, too much trouble to deliver to certain countries including Germany. A shame.
It just arrived in munich directly at the door (small custom fee was necessary as cash), that expains the delay but better than traveling to the custom.
@ Michael Ossaman, i wonder why you do not answer the emails??espcially when i need it ASAP otherwise it can be returned to you since customs do not let me take it...
i have not got it yet too in Portugal because i need an invoice, customs are asking me...
I'm from germany, too. Also still waiting...
I am also still waiting for the package to arrive in Germany.
+1, I am also still waiting for the package here in germany
I am also still waiting for the package here in germany.
I am also still waiting at germany for my packet which was on his way at 7th of august 2014. I have asked our local post office for more information but there are no information in the system about the packet except that the packet is transfered from USPS to "Deutsche Post".
Still waiting too.....yes there is no advantage being a Backer. A buddy has purchase it by an german distributur. He could play with it the time i am wating for it, very very bad.
STill waiting.... meanwhile I can purchase the HackRF from a german distributor , I might have gotten if faster there !!! There is no advantage of being a Kickstarter funder - very bad.
I still waiting too and wrote an email to NooElec a few minutes ago.
I am also waiting for my delivery to Germany. I asked NooElec, and their answer was that they are unable to investigate international packages until 45 days have passed from the ship date. I hope that means just a bit more patience…
NooElec wrote to wait about 30 business days for international shipments which is about 6 weeks. So after 19th of September I will take further actions if necessary...
also waiting now 4 weeks, without any information
also waiting now 4 weeks
I got no Hackrf too. Tracking informations have not updated since 10th of August. But i am still in hope for about two weeks...
Still waiting for any sign of shipping of my HackRF.
I did submit my address details a few days late but that was weeks ago.
Any updates please?
same shipping information sine then no sign of the package and the tracking does not work. Hope all custom documents are ok like invoice and including conformity letter as RF device ) otherwise might get stuck or even return (like the pebbles some time ago). The german custom especially cares on kickstarter projects as far as I have heard.
Stephan O: Got a notification that I have to pick it up at customs two days ago, and did so yesterday. No problem getting it through.