Use this space to cheer the creator along, and talk to your fellow backers.
Have a question?
when do we get the starter kits?
Anybody know when and where to finish the survey? I still have no idea about it
You rule, Darcy. Thank you.
The best way to reach us is through our Contact Us page: https://www.montecookgames.com/contact-us
A few weeks back it was losing messages on us, which was terrifying, but it's all fixed now. So if you sent us a message a while back and didn't hear from us, please message us again, and please accept our apologies!
@Throwontax, those coupons should have gone out, so shoot us a message on our Contact Us page and we should be able to get you the coupon to give to your friend :-)
@Keeop: I thiiink I've found your email in our system, and I'm getting Tammie's help on it now, so you should get a message shortly. Sorry about that!
@NachoCola: We should talk to get your account linked up with the MCG store, you should have coupons that you can redeem for the addon books we've already released. Please send us a message at our Contact Us Page!
@Yulian: I think the precise location of Ellomyr will be revealed in the Trilling Shard supplement, but that's still in production so I don't want to say until that's settled. It's within sight of the Amber Monolith, though!
We'll have a cool Ellomyr-related announcement for you in the next few days :D
Hi everyone ! At first I understood that we should have a 50% discount on Torment: tides of numenera at the end of the kickstarter campaign. Have anyone any news about it ?
(In fact I already got and played Torment, but I planned to give the coupon to a friend...)
I got a reply to my "complaint" from Tammy in just a few hours, using the "contact us" form on the Monte Cook Games website. That seems to get the fastest answer from MCG, rather than direct email or (shudder) using Kickstarter's contact methods.
(The response was a "thanks for the info, sending it to the team" message, regarding a bug report for the online Cypher System Generator.)
Eh, I've given up. They're not answering e-mail either. Moving on.
I think it's rare unless they need to tell us something that MCG comments here. More likely you'll get emails directly. If you want to contact them, use the contact form
or Facebook group
Is anyone from MCG watching these comments? They seem to have given up on Worlds of the Cypher System (which makes sense, considering that MCG feels they've fulfilled all of the rewards for that one).
Recently finished the fiction writing seminar with Shanna and it was wonderful - picked up some great writing tips - Shanna is an excellent speaker.
Hi Jon, yes, that's definitely a legit email origin. I have had many messages from MCG via that site.
Hello, did Tammy just send a message via montecookgames.ccsend.com?
Looks a little phishy to me, so I wanted to check before replying.
I have a question. I am running the latest OP campaign and I see a weird inconsistency with the location of Ellomyr. Where is Ellomyr? Based on the pictures and reports of towns people being able to see it, it can't be more than 50 miles away, max. Unless we explain it away with "magic", "numenera", "ninites", Human eye sight can't see past 40 miles max due to atmosphere, just hte density of atmosphere at that much of a distance, forces things to be non-visible to the eye.
But in the OP campaign it says it takes 1-2 weeks of travel to get there. That would make it 100s of miles away. And if so, no one would be able to see it.
The only way to explain both being true is some kind of time dilation around the amber monolith or on the way. But this inconsistency is making it hard to figure out where the rough location of Ellomyr is and the journey in-between.
Anyone have an idea? MCG? Has there been any knowledge of the exact location of Ellomyr on the map?
Do the add-on bundles for the books already released ship with the new rewards or will they be shipped before? I ordered a lot of them and got no word or any kind of coupons that other backers have mentioned. I’m also concerned that my backer account was not properly linked with MCG shop because I didn’t have an account with MCG shop before.
Apparently there have been some technical issues with the contact form but Darcy told me it's working again. One more attempt to dive into the Weird.
You're best off using the contact form: https://www.montecookgames.com/contact-us/
Is everything OK with MCG? No response here since Dec and The Strange Box campaign still has zero response regarding the mis-sized box reward.
No response here, I suppose I'll try Facebook. I've never had this much trouble attempting to give someone several hundred dollars before :) :)
Oh so they CAN actually be ordered? Because I've been trying to get my bundles since I got my coupons and something is ALWAYS OUT OF STOCK.
For Christ's sake, just let me order the bundles and send them when they're printed, or print enough to cover the pledges at least. I'm getting sick and tired of looking at the store and being told I can't actually order the product I paid for months ago.
@Jose W. L. I received my additional bundles that I believe I pledged extra for - the Explore the Ninth World bundle and the Ninth World GM's bundle.
@James I noticed that there no delivery ETA for the card box has anyone heard anything?
The timeline is found deep down in the Campaign page:
Discover Your Destiny March 2018
Numenera Discovery and Numenera Destiny June 2018
Player's Guide June 2018
The Trilling Shard (US) Summer 2018
Building Tomorrow (US) Fall 2018
Ruin Deck 2018
Slaves of the Machine God 2019
Priests of the Aeons 2019
Ninth World Bestiary 3 2019
Creature Deck 3 2019
Tomorrow's Bones 2019
Io Deck 2019
Explorer's Keys: 10 Instant Adventures 2019
I think the problem is there's a revised Player's Guide coming out for N2, which is confusing.
Also some of the pledge bundles do come with existing material.
If you want faster responses, the Facebook group is good: https://www.facebook.com/groups/195114147326644/
@C Vaughn Did you already received something? I still didn't receive anything.
Is Discover Your Destiny due to be released soon?
Is there a timeframe where we'll get any other books we've pledged for, like the Player's Guide, that are already written? I got some of the books already, but it seems like there are others that are already in print that would come before Destiny and Discovery.
@James yeah, I mean ultimately I save a decent amount of money by just waiting and getting them through my OGS. I honestly just wanted to support through the KS because I love their work and have collected the entire line so far. Turns out, I can actually still access my backerkit and make changes. I wrote to MCG to make sure i wouldn't blow up the internets by hitting "purchase" but haven't heard back yet. End of the day though, ...some of this stuff won't come out for 2 years so I'm not gonna lose sleep if I simply have to wait for retail and save money :) :)
Hey @Keeop, you probably get a good deal on pre-orders when that comes up, usually a month beforehand.
Nevermind, I just now saw that backerkit closed Dec. 15. That sucks. Guess I"ll have to wait on retail.
Hi there. Now that the holidays are over and I actually have money.... is the pledge manager still rockin'?
well can't redeem my coupons as there isn't the stock..... O.o seriously
Hi everyone. Great update. I sent MCG two inquires concerning my pledge but have yet to hear back. (This was two months ago or so.) Is there a way I can contact them to straighten out my pledge? Thanks in advance.
any updates or news?
Update on my comment on December 25. I've still not received a reply from customer support. But I know you folks are busy; it's cool.
@Nathaniel - everything is managed through the MCG webstore, PDFs and physical products.
Are we eventually going to receive our PDFs via DriveThruRPG? Going through the store is not nearly as convenient as having them in our DriveThruRPG library-and Numenera is sold via DriveThruRPG anyway.
I received an email about my Start Set coupon on December 18, but the coupon is not in my account. I've emailed customer support but have yet to hear a reply. Thank you, and happy holidays!
"If you have multiple items coming as rewards, you can mitigate shipping costs by waiting to have several of them shipped together. We guarantee that each reward will be available for a minimum period of one year from its official release date." - Quote from the campaign page
Hope that's helpful
So the shipping costs seem a little hefty for the shipping of the starter set by itself to Melbourne. Is it going to be okay not to cash in the coupon until the whole thing's done? And would that actually reduce shipping costs?
@Stephen. I’m waiting on two books myself.
Coupons received, but unfortunately out of stock of The Ninth World Guidebook. Any idea when more will be in stock ?
@Diana. Backer Kit closed on Dec 15x
When is Backerkit closing? I want some addons but don't have the money right now. With fulfillment so far away, I hoped Backerkit would stay open for several months but I saw someone below mention it closing around Dec 17th but I can't find an official statement.
I got an email with the t-shirt survey today, asking for the size and such. I usually wear a men's medium, but sometimes have to go with large. Do you know if these shirts will be on the smaller or larger side for their size?
@Creator - Can you guys take a look at the 'A Strange Box' campaign? There's folks there with questions about missing pledges and a question about what you all will do about the mis-sized boxes sent out.
Just got my emails for the coupons for the two bundle deals (GM's Bundle and Explore the Ninth World Bundle), I am a little surprised at shipping costs, almost $60 to Melbourne AU. This is going to become very expensive with shipping when the all in pledge stuff starts wanting to be shipped. Can you check these shipping costs?
My apologies - we'd hoped to get you the coupons for the Numenera Starter sets last week, but we didn't have sufficient inventory, so we'll be sending the coupons out as soon as we have inventory to ship. They should be reaching you this coming week!
Thanks everyone :-)
@james fellows no coupon on my account
For coupons, I'd check out your Monte Cook games store account.
I haven't received a coupon yet, and was also hoping to run a game over Christmas break. Hopefully they're sent out soon?