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Introducing the RADIUS: the only aluminum case that showcases the iPhone 5’s design elements with its ultra minimalistic approach.
Introducing the RADIUS case: the most innovative & minimal aluminum case for iPhone 5, 6 & 6 plus
Introducing the RADIUS case: the most innovative & minimal aluminum case for iPhone 5, 6 & 6 plus
Created by
977 backers pledged $56,114 to help bring this project to life.

Kickstarter Limited Edition - 100% Completion & Shipping

Hi all,

I am very glad to have this update to our backers of Limited Edition Kickstarter Green being 100% completed and shipping. 

Green & Slate Limited Ed.

All of LE units backed from laser engraving, waiting to be prepped

As per my last comment on the main comment section, AM&S at the last minute (last week) after weeks of telling us to wait for the engraving, then told us they can't and won't do it. I had to find one myself at any costs because AM&S also will not cover the engraving costs despite agreeing to it as a whole package at the beginning as part of the project.

Nevertheless, I am lucky to find one place that was able to do the engraving within a few days and at a cost that's very reasonable. I just picked up today ALL of the LE units, we are now working through the night to prepare for the shipping tomorrow and the day after.

A Limited Ed. RADIUS unit on a simple jig, the engraving process took a few seconds and they were able to do all of the units in 2 days

Each engraving has to be individually typed in, because the serial numbers are non-sequential as they are unevenly split between Green & Polished and Green & Slate units

Green & Polished Limited Ed. unit

Close-up shot of the engraving

Each KS Limited Ed. unit comes with a signed, with matching serial letterpress card

Each backer who choose this reward is assigned a serial number based on the order they pledge (The labels were printed 6 months ago)

Playing matching game tonight

The cases look great and I am VERY happy and somewhat relieved to have these shipping to our backers.

I am shipping these cases personally now from my home office, with each unit in hand and putting them in an addressed envelope with your name on it, I feel grateful.

Each of the RADIUS case whether it comes with a thank you card or not, bears me and my team's gratitude.

REMAINING UNITS

To say we felt bad is not enough, my work here is not done and I can't sleep tight until I have delivered each one of your cases. So please rest assured that I am doing everything in my power to get them manufactured, at all costs to deliver your rewards.

For the remaining units, we are having them manufactured in mass qty and will be done at once, instead of few units per day. These will take 2-3 weeks, and they are already in process.

I will keep this short and get back to prepping these units ready for shipping. Thank you backers and my personal apologies for the delays, heartaches, disappointments. 

Please continue to support us and bear with us, we need it now more than ever. For those who said they are now weary of backing KS projects, I would offer them that their support is a gift and an empowerment to themselves, as much as it is to the creators. Because every Kickstarter project is a dream and innovation waiting for a benefactor.

Best,

Hendra

Comments

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    1. Missing avatar

      Juan Flores on August 28, 2013

      C'MON HENDRA!!
      UPDATE US!!!
      I WANT MY CASE!!!
      IM SURE YOU WONT BE ABLE TO REFUND US BECAUSE ALL OF OUR MONEY HAS BEEN SPENT ON WHO KNOWS WHAT!!

    2. Missing avatar

      Gareth Jones on August 21, 2013

      I'm trying not to get angry. I understand, it's not gone as smoothly as you would have liked. But there is NO excuse for not communicating with your backers!! People who spent a lot of money to help you get this company off the ground. You're treating us with no respect at all. Disgraceful.
      STOP BURYING YOUR HEAD MOD-3, THIS PROBLEM WILL NOT GO AWAY.

    3. Missing avatar

      Juan Flores on August 21, 2013

      Everyone calm down
      The iPhone 5S will have the same body just like very other S model and their pertaining model like 3G/3GS and 4/4S.
      It's the new budget iPhone (5C) that's going to be thicker. So this case should fit the new iPhone. Now the thing is that we receive the case in time before the next iPhone (6) which is next year....
      Mod-3, we don't want to take legal means but you guys are not communicating to us like you should especially for a starting company or small business like yours. This could be bad or already is just tell us what's happening. We need to know, we invested in you and we have a right to know. You guys are horrible at letting us know what's going on which isn't good for a business. You're acting like a 12 year old girl that likes a boy and keeps it in the dark and doesn't tell anyone, you need to tell your friends so they can help you get that boy and hook you up or at least understand that you like boys.
      UPDATE US!!!!!

    4. Philippe Walliser on August 21, 2013

      What's the point of a case that damages the phone?!
      With some rubber inlays this could have been easily Prevented!
      Looks like there is not only poor management but also poor engineering going on!
      Legal action! This is not acceptable!

    5. Philippe Walliser on August 21, 2013

      Here is a review of the case...
      Looks like it does more damage than protecting....
      http://www.youtube.com/watch…

      I want my money back!

    6. Philippe Walliser on August 21, 2013

      I do understand that it is hard to refund everyone... But this situation is just not acceptable!
      I would suggest that everyone will get a additional case for let's say the new iPhone or so...
      By the way, why isn't there a new update with some new excuses?

    7. Missing avatar

      Andy van den Berk on August 21, 2013

      I am really sick of hearing excuse after excuse. I want my money back. The next iPhone is comming and this case will most likely not fit. I paid 9 months ago and still no product.

    8. Missing avatar

      Matt Dillon on August 19, 2013

      I messages them and said that if I did not receive a response it would be time to escalate. I suggest notifying 1) Kickstarter so that maybe they will not be allowed to try and fund another project, 2) the Better Business Bureau (you can file a complaint online, and 3) see if it is too late to dispute the charge with my credit card company. Please post if anyone has any luck. Waiting is no longer acceptable and the life of the case is almost expired. We should not be expected to still have to pay. We fulfilled our end almost 9 months ago. Shipping was supposed to be almost 6 months ago. I feel sorry for others trying to get backed on Kickstarter that will be affected by stories like this.

    9. Missing avatar

      Melissa on August 19, 2013

      Does anyone know what we can do to go about getting our money back or at least reporting these guys for fraud? I've PM'd them, and we have obviously all been leaving more than enough comments, all of which have been ignored for the most part. If it was one of two of us, that'd be one thing... but this is getting ridiculous....

    10. Missing avatar

      Jourdan on August 19, 2013

      "Be respectful and considerate" it says below the Leave a Comment Box...
      It does not apply to mod-3 people apparently.
      There will soon be 6 months delay for delivering your case. And zero consideration for people waiting! Name only one business that can do the same without being put on trial.
      The next iPhone is there, with 99% chance that your product won't fit (double flash for naming only one thing).
      I WANT MY MONEY BACK. WHAT ARE YOU DOING FOR US KICKSTARTER PEOPLE??

    11. Missing avatar

      Mathieu Meijer on August 19, 2013

      You guys suck! You should be really ashamed of yourself. Waiting waiting And waiting. And still nothing. If you have any respect for the people that first backed you, you would give a sign of life.

      Im slowely but surely giving up.
      And be sure about it- i will NEVER put my money to any kickstarter project again!

    12. Missing avatar

      Harru on August 18, 2013

      Would u at least provide an updates.

      What's sent
      Still in progress with good delivery dates that you can meet.

      At this point, your credibility with backers are next to zero. You need to do the right things to right this thing.

    13. Missing avatar

      Matt Dillon on August 17, 2013

      Has anyone been able to get a refund?

    14. Allen on August 16, 2013

      +1 on Melissa.
      New iPhone will be announced soon and we have yet to see the light of this product.

    15. Missing avatar

      Matt Dillon on August 15, 2013

      And I was an original early bird backer.

    16. Missing avatar

      Matt Dillon on August 15, 2013

      Agree with Melissa. I would be happier with a refund. What if it doesn't fit the new iPhone? I don't want to risk it. Refund please.

    17. Brian on August 15, 2013

      I too am waiting for my case. Nothing. No case, no news, no nothing.

    18. Missing avatar

      Juan Flores on August 14, 2013

      21 days guys (3weeks) release an update now please. Let us know if you're shipping out some cases or something. I don't want to take legal action but it's ridiculous c'mon. Update us!

    19. Tony Chung on August 13, 2013

      I'm still wondering where my case is. I was really excited for this case but you guys really let me down. Will post review after I get mine. I hope it's before September...

    20. Missing avatar

      Melissa on August 12, 2013

      at this point, I don't even care about my case anymore (especially with all the luke warm reviews from the handful of people who have received theirs). What I want now is a refund, since these guys clearly could care less about their backers and whether or not we receive our product. A blanket email every month and a half is hardly good customer service. And I personally, was not impressed with the last "update" nor did I feel we owed them 2-3 more weeks of "patience" without any word, which now appears to have been an empty promise anyway.

    21. Missing avatar

      Juan Flores on August 11, 2013

      2-3 weeks are almost up guys, it's time for an update....

    22. Missing avatar

      Donald Waddell on August 11, 2013

      Still waiting on mine as well. Can you please give me a estimated date.

      Respectfully,

    23. Corey Howard on August 11, 2013

      Where is my case ???? March was 5 months ago!!!

    24. Viresh Shah on August 11, 2013

      New iphone is abt to be launched. Still no reply from ur side.
      India

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      I REALLY WANT TO KNOW WHERE MY CASE IS!!!!

    26. Chris Huffman on August 9, 2013

      I would not recommend this product right now. My purchase was the polished aluminum.
      1. Product is always loose.
      2. Corners leaves non removable metal marring marks below camera lens and the other top corner. I guess from being loose.
      3. Frame scratches real easy.
      4. Always dirty behind the frame.

      Just my thoughts, it's good concept and pretty cool with looking on the iPhone.

    27. Missing avatar

      David Thompson on August 8, 2013

      I'm still waiting for mine to be shipped to Melbourne as well!

    28. Missing avatar

      jake hansen on August 7, 2013

      Hendra,

      Have posted here and emailed previously, but have (as yet) gotten no response. I've moved and had my law school email cancelled due to graduation since donating to the campaign. I need someone to contact me so that I can provide updated shipping for when/if my case ships.

      Jacob.Baker.Hansen@gmail.com is my new address. Get back to me.

    29. Jason Smith on August 6, 2013

      I still haven't gotten my case! I'd really like an update on the shipping status.

    30. Paul Marcovici on August 6, 2013

      It is really hard to understand, how come they say they are shipping by hundreds, yet the first batch of 500 backers did not receive their cases? It is mind boggling how hey cannot see how upset people are, and give more frequent updates (e.g.: shipping 20 today). Maybe they do not care anymore and they are bailing out. Did anybody receive any case? I see pictures with cases in their updates but I wonder if they are real...

    31. Jacob Klapper and Dylan Redfield on August 6, 2013

      Still haven't gotten my Green LE case yet....what's going on?

    32. Missing avatar

      Juan Flores on August 5, 2013

      @CharlesGould no I'm not kidding, I have also been impatient with these people but they actually posted an update about it. Now I believe that after what happened last I doubt they will want more problems from their backers. I have very little amount of faith left in them but at least I have some, if they said 2-3 weeks well then give them those 2-3 weeks. We should see them shipping them within the next 2 days so that should be something to look forward to if not then I will personally take action on this. I have reliable sources from which can handle a company causing problems or not delivering their promises. So just wait...

    33. Missing avatar

      charles gould on August 5, 2013

      @juanFlores Ur kidding , right?

    34. Michael Gaber on August 3, 2013

      Hey, was in the first round of early bird, selected an all slate... when will i finally get my case?

    35. Missing avatar

      Roelof Iball on August 3, 2013

      Hendra & team. Can you tell me if my LE has shipped yet? I'm still waiting patiently but I've not received my Radius since your last update comms. Thanks.

    36. Marc J Cardinal on August 2, 2013

      All told this was around a $75 investment. But I'm looking at all the comments and I'm fairly certain that I'll not see anything arrive in my mailbox. It is unfortunate, but this kind of situation will negatively impact other KickStarter people - I know I will be disinclined to try this again. Very unprofessional.

    37. Missing avatar

      Edward Hammond on July 31, 2013

      would really love an update on mine if you can get to it. Cyan + Slate

    38. Missing avatar

      Juan Flores on July 30, 2013

      Guys! Give them some time!
      They are currently only shipping special Kickstarter cases. They should be sending the rest 2-3 weeks from the last update which was 6 days ago. Give them 14-21 days to send your case to you. After that then you should start asking for it...
      Unless I read wrong then what I said is what's up so just give them time.

    39. Missing avatar

      Mathieu Meijer on July 30, 2013

      Stil waiting here! Can you guys please give me an update on when you are shipping?! Thank you... ;-(

    40. David Kight on July 30, 2013

      Still waiting. Can someone let me know when mine is shipping, please?

    41. Gerben Kamphuis on July 28, 2013

      Hi Henra, can you please let me know when i can expect mine? I ordered mine in the early bird first round, i selected a black/red one....

    42. Missing avatar

      jeff kaplan on July 27, 2013

      May I please get a status update on my slate/red. Thank you.

    43. Mark on July 25, 2013

      Yea!!!!
      I hope my green one is #1 or #69 will you have tracking info?
      I apologized and should of had more faith. I will pray for your success.
      Mark

    44. Mario Juarez on July 25, 2013

      Please let me know when my red with slate will ship please? Thanks!

    45. Missing avatar

      Juan Flores on July 25, 2013

      Can you let me know when my red with slate will ship please?
      Thank you

    46. Anthony DeFeo on July 25, 2013

      Yes can you also let me know if my all slate early bird 500 case has shipped as well. Thanks.

    47. Missing avatar

      charles gould on July 25, 2013

      Hendra, Could you tell me if the All-Slate that I pledged for in first Early Bird 500 has shipped?

    48. x90551 on July 24, 2013

      Early bird Red & Polished X Frame in & Polished aluminum to Taiwan, can you tell me if this has gone please?

    49. Missing avatar

      Roelof Iball on July 24, 2013

      Well done Hendra. Looking forward to receiving my LE Radius here in the UK very soon I take it. Roelof.