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Dear Minion Games i wanted to ask, abut shipping me contact "Games Quest" or PM
Because my package was sended 06.04.2018
Now is 22.04.2018 still package not arrived, at Games Quest web page written what European Shipping take maximum 14, if package not arrived contact their office.
Nevermind. Found them. They fell out of the shipping box before I had even opened it.
They were not in the zipbag.
They said something about using top-loaders to store the extra cards. So I'd find that hard to miss. They could have put them in the ziplock too I guess. But if you got the mini expansion that is where the MtM promos are kept - inside the expansion. The two that were external to that would be the EE promo cards.
Are the two promo card suppose to be loose in the cardboard shipping box? I cannot find the both of them.The mini-expansion was there though. They were checked off on the invoice.
Received in the Netherlands. Delivery service just dropped the package in front of my door. Do not know the name of the delivery service.
My package arrived safely in Vancouver, BC Canada yesterday. Looks great! Thanks Minion Games!
It’s arrived here in Italy.
Excellent component, but I’m just a little disappointed by the box that is a little bigger than the original Manhattan Project and Energy Empire.
Arrived today in Alberta, Canada. Thanks!
Got mine in DK today ;)
@Christiane, are you sure it was DHL cause GQ's system says royal mail untracked. Just curious.
Arrived today in Germany (NRW), via DHL. Looks great :-)
Nothing in MS Germany yet
Got my game in the UK too :)
@Matthew, please don't leave customer service issues in the comments. I'll PM you and we'll get you the game.
Hey, I have a problem and it's partially my fault. I am a US backer and didn't realized my game was late until someone else pulled a copy out at game night.
It turns out CrowdOx had my address from almost 2 years ago and I did not pay enough attention to the survey. My copy probably bounced back to you a while ago. It there a chance I can get it resent to my proper address?
Uk. Received my KS today. Brilliant.
Booom! Got mine in the U.K. today.
Looks amazing. Thank you minion games.
Game has arrived in Austria today.
Nothing yet in Münster Germany
@EU backers, who already got their game. Who has been the forwarder?
still waiting in Barcelona
I got my World Supporter-pledge yesterday in Belgium. Thank you :)
Game arrived today in Italy. I appreciate the overall quality of the components. Waiting for first play!
@Paul Smith: I totally get it, but the people here are behaving like the game is now worth zero money. As a Retailer you always take a risk with a KS. I think KS should be for the end customer as intented and not for retailers to get the game earlier than their competitors but thats just my opinion. Kickstarter is not a pre order...everybody should be clear about that...and world wide delivery and shipment is a really complicated case to handle.
Here in Germany the cheapest listing for the game from a retailer is 75,95 Euro...so i got a pretty good deal here with the promos and the mini expansion. Some people (Retail pledgers excluded) give me the feeling their life depends on it that they get the game early...who cares, its a boardgame, its kickstarter...shit happens but...come on guys...
That is great... we are screwed and now being scolded by the publisher... Minion Games - First, you obviously had means to produce this game without KS, so don't give me that "you made this project happen", shame on you to pretend this is some charity we do for you, so cynical... This is supposed to be win-win, you get your money first and we get something extra (time, value, cheaper, etc) but not some crumbs and then the great news the game is as fast and cheaper on retail... If you don't hold your side of the bargain, good luck with your next campaign... Not saying what you did is illegal, unfair or immoral.. but these are stupid business decisions and so I am out of here.
@Christiane, most of the packages are untracked as tracking outside the UK costs $5-10 more and people don't wish to pay that and I can't absorb that since we already are paying VAT and Fulfillment costs above what we normally pay.
@Hussian, it says yours has shipped with tracking # MQ201027844GB ... but I'm sure it just got packed today and so you may not have gotten the notice. Everyone else, please give it a few days before asking me and please use PM not the comments.
I received an email last Saturday, telling me that my games is on the way. When I try to track it, the link tells me "Your parcel has been sent on an untracked service.".
Any informations about that?
Btw., I live in Germany...
Hi - I live in the UK and haven’Thor my package - or even a tracking number!
Can you confirm my package has been shipped? Thanks - Hussain
@Daniel. Sorry, you feel that way. But your copy has stuff the retail doesn't have. You have a mini-expansion for free that they don't have. You helped make this game better with higher quality that we wouldn't have done without your support. Kickstarter is NOT a pre-order store for cheapest prices on the market - one should NOT think of KS that way. If all you want is the cheapest price, for sure never back a Kickstarter.
UK promos have arrived today.
@Karl, I looked up yours and it has a Tracking no. MQ201028685GB -- so it's at the very least sitting on their dock waiting for pickup.
@Paul, as per the just posted update, everything has been shipped. I just looked up yours and saw Tracking no. MQ201028195GB
So, it's a week since GQ said they were starting shipping, and 'it could take up to a week' to ship, so I presume they have all been shipped as GQ had promised.
Has anyone in Europe received a shipping notice or tracking number from GQ yet? I know I haven't, and I'm in the UK.
This campaign symbolizes one of the reasons to quit KS... I paid $59 for the game and 5 days after receiving, the very same game is available for purchase on multiple retailers for $45. Now I can see a big "sucker" sign on my forehead when I look myself in the mirror.
Any chance of an update on shipping. Your last update said: "I've confirmed with GamesQuest in the UK that they have taken delivery of the games into their warehouse today. They expect to start shipping tomorrow and that could take up to a week."
We always knew that was never going to happen with GQ involved but could we have a more realistic arrival date now? Thanks!
Björn, there are "retailer" levels of pledge. I guess that is what he had. Retailer pledges help KS projects and let retailers have copies to sell early. If retailers get the copies late, they have no incentive to help back KS projects. I understand his complaint totally.
Ah sorry now i see the problem, okey but as minion games already said, he can sell the KS Version with Promos and Mini Expansion nearly the same time than the normal distributors.
And he said in his post that he wanted to sell the games 1 month before Retail...sorry i dont get it, seems like hes not a retailer.
I thought the Problem is, that Backers get it later than Retailers. Complaining about delays and hickups in KS projects is like complaining about the weather, he took a risk in his business...thats bad luck.
@Björn Fink He sounds like a retailer who is concerned he's missing the new release window that other retailers are currently experiencing. Depending on what he paid compared to his regular supplier he could have to sell the games at a loss. Maybe a bit of empathy would go a long way to understanding why he's annoyed.
You wanted to makr an extra buck out of people who missed the KS and now you are upset? Really?
Since when are Kickstarter Projects a sure thing? Delays happen all the time...thats life, its a freakin Boardgame for christ sake...get...over...it
Yes I am. Let me explain why. I backed this project on the premise of receiving the games to sell 1 month before they hit distribution. I tied my money up in this project for a long time in order to do that. This is money that otherwise would have been spent on other games to sell in the meantime or it could have just sat in the bank and accrued interest. But I took the hit on that to have the opportunity to sell this game before most of my competitors. As it now stands not only will the games not be available a month before distribution but distribution actually has them before I do. Meaning my competitors can now sell the game before I do. By the time my games arrive will the market be there for them? These games are now much less valuable to me. I understand that you have had set backs. But what is my incentive to back your projects in the future? I’m sure you could have pushed back the distribution release to honour the promise to retail backers.
On top of this I have found your responses to people’s opinions of this matter show either a complete lack of care or complete lack of understanding in why they are upset. No apologies, no offers to try and solve the situation or courtesy offers to ease Ill feelings. Just blanket statements of the situation and a like it or lump it attitude.
All the complainers...seriously...get a life.
It’s a shame that the backers haven’t got it earlier but I personally want my write off Minion Games. I think they are a great bunch with great games.
@Tom, it wasn't a decision, it was a series of delays and problems for non-USA backers. We have 1 hick-up out of 20+ games and you're going to write us off?
UK retailers expecting it tomorrow/Wednesday in store from Asmodee UK from report I’ve seen.