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A robot kit for all ages, that's easy to make and control. Powered by Raspberry Pi. Learn robotics, learn to code, build the future.
A robot kit for all ages, that's easy to make and control. Powered by Raspberry Pi. Learn robotics, learn to code, build the future.
A robot kit for all ages, that's easy to make and control. Powered by Raspberry Pi. Learn robotics, learn to code, build the future.
852 backers pledged £56,376 to help bring this project to life.

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    1. Missing avatar

      stephane on March 29

      @mime Happy to hear back, thanks! Can you please get in touch with me by email to confirm the mailing address and details re: tracking etc. ? I'm wary of the reliability of the postal service... Thanks again!

    2. Mime Industries Creator on March 28

      @Stephane: We did send out a replacement but we'll send another.

    3. Missing avatar

      stephane on March 25

      Hi, i was told i would get a replacement for the defective base i received. It' s been about 2 months, daughter still waiting to finish this.... Frustrating plz don 't let us down ! Thanks

    4. Mime Industries Creator on March 20

      If any backers still haven't received their MeArm Pis please email and we'll sort things out. This is also the best place for any support issues for those who have received their arms.

    5. Missing avatar

      Kelly Lozier on March 16

      I have not received my meArm yet. Who do I contact?

    6. Mime Industries Creator on March 13

      @neil - have updated over on the group

      @jonathan carpenter - sorry you haven't received yours yet - we've put you down on the list to get a replacement sent out.

    7. Missing avatar

      Neil Higgins on March 10

      Question repeated from the MeArm Google Group:

      I've been unable, by using the terminal via SSH, to find where files that I have written are stored.

      For instance, I wrote a file named in Python, saved it, and then looked for it with Linux's find command. No joy! My question also covers MeArm Snap! files, MeArm Blockly files, and MeArm JavaScript files.

      Also, as it might shed some light on this issue, what is the structure of the nodejs interface? A typical web service running on Linux houses its files in /var/www or some variant thereof. Nodejs seems to be a different animal altogether. Does anyone have a good link that explains the operation and structure of nodejs?

    8. Missing avatar

      Jonathan Carpenter
      on March 6

      I just realized I haven't received my MeArm Pi yet. I submitted a case on your site site but I don't know if it it worked because I did not get a ticket number or a confirmation email message. Can you help? Thanks.

    9. Missing avatar

      Jogy Sam
      on February 24

      Hi Ben,

      Received mine. thank you very much.

    10. Missing avatar

      Gernot J. Abel
      on February 19

      Up & running; nice design - servos running a bit hot; looking fwd to the programming

    11. Missing avatar

      Jogy Sam
      on February 14

      any update?
      I have confirmed my address via direct message as well as help desk e-mail sent to me.

    12. Missing avatar

      Jogy Sam
      on January 30

      I have confirmed my address via direct message.

    13. Missing avatar

      Tohru Ochiai
      on January 26

      I received a reward yesterday Japan. Haven't assembled it yet, but thank you first.

    14. Benjamin Gray Collaborator on January 25

      @Jogy Sam James sent the following response 17 hours after your email on the 8th of Jan "Sorry to read you haven't got your Mearm Pi. It was sent on the 27/10/17 so it should have arrived by now. As such, what I'm going to do is send another pi out to you via Royal Mail Tracked and Signed. Please could you confirm your address for me?

      Best Regards,

      James from Mime Industries "

      @Paul - Sorry I might have missed your late response, you will get the arm. I'll get James to send it out today.

      @Neil - Sorry just found your ticket in the system. Check out the new software download at and we'll probably get you another new servo!

    15. Missing avatar

      Jogy Sam
      on January 24

      @creator, I have submitted issue via site but until now no response or no package yet. please advise.

    16. Missing avatar

      Paul Hornung on January 19

      Did anyone else miss the original Survey that including shipping instructions? I did... filled it out December 22nd. Still waiting to see my MeArmPi kit. My daughter was so excited when i told her about it. But now know just wondering if I'm going to get it or not... Hoping I didn't donate my backing money...

    17. Neil Canham on January 10

      Hi - just wondering if anyone has had a chance to look into my frozen servo issue - sent several support mails over past couple of weeks but no reply. Really hoping for a solution

    18. Missing avatar

      Bas van den Berg on January 9

      @Benjamin Gray No problem. It got sorted out. I received my MeArm Pi today and looking forward to start building! Thanks!

    19. Thurstan Johnston on January 9

      Got it working, it's just very stiff at the moment so need to loosen some of the screws in the joints and tighten some bits that are loose.

    20. Thurstan Johnston on January 8

      Got my replacement base board and the top half and pi screw into it perfectly now. Thanks guys!!

    21. Missing avatar

      christian on January 8

      I am also waiting (Germany). Any updates?

    22. Ashutosh Dubey on January 7

      Still waiting for my reward, is there any tracking ID, please?

    23. Benjamin Gray Collaborator on January 5

      Also Bas, apologies for the delayed reply, we did have someone in the office over Xmas and New Year but they managed to miss your first email that was sent on Xmas Day.

    24. Benjamin Gray Collaborator on January 5

      Thanks to everyone for your continued patience. We've dealt with everyone who's not received their reward and contacted us through
      We're now going back over all comments on here to double check that we've not missed anyone out. If you haven't had a response or messaged us through please do message us through and we'll get you sorted quickly.

    25. Missing avatar

      Bas van den Berg on January 4

      Update: Just received word from support with a solution. Thank you for that!

    26. Missing avatar

      Bas van den Berg on January 3

      Still waiting on my shipment here in The Netherlands... No response on my two inquiries by e-mail...

    27. Missing avatar

      Tohru Ochiai
      on December 30

      Still waiting for my reward in japan.

    28. Missing avatar

      Thomas Kubasta on December 28

      I still waiting and waiting and waiting....

    29. Missing avatar

      mobaer on December 26

      Still waiting for my MeArm Pi. Should have been a gift under the x-mas tree...

    30. Missing avatar

      Shawn P Cox on December 22

      Got ours a week ago and have the following notes for those building.
      1. Handle the parts very carefully! The pieces with teeth/springs broke off very easily. Still able to build, but had to use some creatively placed shims to firm things up.
      2. Power the HAT not the RasberryPi. Once assembled there are two USB power plugs one on top of the other. Power the top one that goes to the HAT(the board w the control sticks). If you power the RasberryPi everything will look like it works, but the servos don't get enough juice to run so the arm will not work. There's nothing in the build instructions that indicates what to power.
      3. Haven't figured this one out yet, but two of my servos are out of calibration. The Left servo is off by about 30% and so impacts the range of motion of the arm(too far back and not enough forward). The claw servo is also out of calibration so that the claw when fully closed still has a 1.5cm gap. I'm not sure how to fix it.
      4. There is pretty significant servo jitter/chatter out of all 4 servos. No idea how to fix.
      5. There is a google group for troubleshooting.!forum/mearm

    31. Benjamin Gray Collaborator on December 20

      Apologies for any and all still waiting. If you could message through we can confirm addresses and arrange replacements.
      Next time we'll budget for tracked shipping, this feels like a lot haven't arrived but I suppose we did send 800 or so!

    32. Missing avatar

      Dr H
      on December 20

      Still waiting...

    33. Missing avatar

      Dean Shorter on December 18

      Not received mine in the UK yet, contacting support.

    34. Missing avatar

      Neil Higgins on December 16

      @david brown: Any joy? I stopped watching comments for a while, sorry.

    35. Missing avatar

      Wayne Bitting on December 15

      Took me about an hour to assemble and was an enjoyable process, much better then the hundred screws and nuts from the original one. Had a couple of minor issues with the servo horns. The joysticks work but nothing shows up for the WiFi login - will have to troubleshoot more over the weekend. Me and the kids are excited to finally get to play with it!

    36. Missing avatar

      Philip Knight
      on December 14

      Not yet received in UK. Have sent PM.

    37. Missing avatar

      Dr H
      on December 13

      So there is hope to receive it before the x-mas Holidays?
      Happy tinkering to all of you!

    38. Missing avatar

      Gernot J. Abel
      on December 12

      Received as #187 in Denmark today

    39. Missing avatar

      Wayne Bitting on December 12

      Just to give folks an idea - Mine arrived yesterday (Standard MeArm Pi Kit with a Pi Zero W) Pennsylvania, USA. The box's corners were a little banged up since it was just inside a bag but no real damage to the box or contents. With the holidays, not sure when I'll be able to put it together though.

    40. Missing avatar

      Peter Sherwood on December 10

      Haven't received the arm yet, backer 477. Any chance of an update?

    41. Missing avatar

      Christophe Perrin on December 9

      Hi, today, i wanted to start building the MeArm Pi that I received in October but I stopped at step 3 because one of the pieces (Part #2) broke... I am very disappointed because the plastic seems fragile and easily break. What can I do ?

    42. Eric Lind on December 6

      Hi Guys! Do you think all orders will be out before Christmas?

    43. Adam Sellers on December 4

      Are you shipping to Australia yet? Still waiting for mine to arrive... :S

    44. Missing avatar

      david brown on December 2

      i understand you may be very busy but i am still waiting a reply from support even just acknowledgment of receipt of email please

    45. Simon Dick
      on November 30

      Mine just arrived in the uk today, thanks �

    46. Missing avatar

      Andrew Marr on November 29

      Just got mine in the post today! The oft mentioned packaging is nice but hardly post proof and the bundled PSU box was properly mangled by Royal Mail. I'm hoping it's all still going to work. Maybe a post-proof outer container rather than a plastic bag next time guys? This is not a t-shirt! Good work otherwise.

    47. Mime Industries Creator on November 27

      @David: Please email us at and if we can't troubleshoot what's going on we'll get a replacement HAT sent out to you.

    48. Missing avatar

      david brown on November 25

      Neil , not a power supply problem as now tested with official P3 power supply, i check all servos are connected correctly as per pictures and now at a loss what more i can do ?

    49. Missing avatar

      Neil Higgins on November 20

      @david: The surest sign of a power supply problem is a system crash right after you type in the server startup command ( sudo node ./server.js ). If you have remoted into the Pi with (say) SSH, your session will drop, and you’ll see the lights on the Pi flashing as it reboots. If the Pi runs ok without the HAT on, well and good, and another clue. Your new plug pack should be advertised as “Pi 3 compatible”.

    50. Missing avatar

      david brown on November 20

      Neil :( sadly mine are plugged in the right way round i'm just waiting for a delivery of a new power supply then maybe unplug everything and test servo's not in the arm

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