The Pledge Manager is Live!
The pledge manager went live last night and all email invites have been sent out at this point. I have done my best to compile all the answers here in one place. Please read through this entire post before messaging me about your potential issue. If you missed the Kickstarter, you can jump to the bottom for answers about late pledging.
I'm a Backer!
There was a small bug yesterday that was resolved at around 11pm EST where backers that had not purchased Brass Empire could add the Kickstarter Promo Pack for $0 to their pledge. It doesn't make sense to have a promo pack for a game you don't have and it didn't seem right for you to take a limited quantity item if you weren't getting the game it went with. We removed this product from everyone's order that was not receiving Brass Empire. If you completed your pledgemanager before 11pm EST yesterday, it doesn't hurt to login to Pledgemanager and verify your order.
What if I don't see the email yet?
Check your spam folder. If you use Gmail, sometimes your invite will go to your "Promotions" tab. If you still can't find it, search your inbox for "PledgeManager" If that doesn't work:
- Click - https://rock-manor-games.pledgemanager.com/projects/maximum-apocalypse/
- Click "Request New Invite"
- Enter your email address (the one you pledged with)
- Wait at least 10 minutes - then go to your email, open the invite, and click the giant button to confirm all your goodies
Is the Kickstarter Bonus Expansion (Ranger, Scientist and Community Apocalypse) included in my pledge or do I need to pay $10 for it?
We input this 82 card bonus expansion as a separate product because it will have it's own box and show up as an official expansion in retail. A free copy of this expansion should be included for pledges $40+. It's a little confusing since the Expansion will show up as an add-on (you are free to add additional copies of the expansion for $10 - it will have an MSRP of $15).
When you first start the process to confirm your reward, you can click the "Show included items" button to show the products in your reward level (Base $40 shown above).
During the process you can also click your cart contents and verify the quantity of each item.
Remember that you can always login to Pledgemanager and look at you order receipt to verify your order and make changes as necessary.
I'm a $1 Backer, do I get all the Stretch Goals, Kickstarter Exclusives and Bonuses?
Yes, as someone who pledged during the campaign you will have a final chance to upgrade your pledge and be treated to all the excellent goodies as any other Kickstarter backer. If you upgrade, you should verify your rewards as shown in the question above.
What if I need to change my address?
As long as your items have not been shipped, you can always change your address. Just simply log back in to PledgeManager and make the appropriate change. However, if you change your country, additional shipping costs may apply. Obviously we will make an update notifying everyone when we reach the shipping/fulfillment phase.
I'm being incorrectly charged additional money!
If you think you are wrongly being charged additional fees in pledgemanager, please do not pay them! If you message me or submit a support request at https://rock-manor-games.pledgemanager.com/projects/maximum-apocalypse/faq/, I can take a look and can fix it or credit your pledgemanager account accordingly.
Something else is wrong with my pledge!
That's not impossible. If you notice something is awry, you can submit a support request at https://rock-manor-games.pledgemanager.com/projects/maximum-apocalypse/ or send me a message through Kickstarter and I can take a look for you.
I missed the Kickstarter and want to Pledge Now
You can still get a copy of the game even if you missed the Kickstarter by visiting https://rock-manor-games.pledgemanager.com/projects/maximum-apocalypse/participate/.
Do I get all the Stretch Goals?
Yes, every copy of Maximum Apocalypse includes all stretch goals. We feel that it is very important to keep Kickstarter special so Late Pledgers will not get the 82 card expansion with the Scientist, Ranger and 5th Apocalypse for free. You can add this to your late pledge for $10.
Hopefully this has answered the majority of questions out there. Lastly I will just request that you complete the pledge manager in a timely fashion so that we can move ahead with our timeline.