Funding Canceled Funding for this project was canceled by the project creator on March 10.

Update #7

Project Update #7 - China Visit

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This is just a quick update to thank everyone for submitting their tracking ideas to me at michael@traqcloud.com. Many of you have asked when we will actually cancel the campaign and that will be today. We will not have a rescheduled date until after the china trip.

The plane tickets for the china trip to Shenzhen have been purchased for April 3rd - 23rd. Meeting appointments with the various manufacturers are being setup. There is also a large sourcing fair in Hong Kong from April 12th - 15th which I will also be attending.

The best way to keep in touch after we cancel our campaign is to go to our website at TraqCloud.com and submit your email to our subscription list. We will keep the subscribers on this list updated on what we find out from our China trip and when we will be able to launch the campaign again.

Thanks,  

TraqCloud Team  

Michael Hamilton: michael@traqcloud.com (technical)  

Matt Moalem: matt@traqcloud.com (sales, business development, marketing)


Update #6

Project Update #6 – Honesty, Project Delay & Re-Launch

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Bad News & Honesty

We have some disappointing news. Remember when we started this journey together, we said we were “just two dads”. Well we’re the same two dads and we believe in clear and concise honesty via our communication with all of our backers. 

Via some very valuable lessons learned and through our dialog with all of you, we’ve investigated how many projects are not only successful, but actually deliver product on time. Here is a link to a great article via CNN: CNN Kickstarter Ship Delay

While the article is dated December of 2012, that number has actually climbed. We are determined to do it right, on time, and with the right product at a price point that can be consumed by any person and or company.

With that said – we made arrangements to visit our designated suppliers in China, in accordance to our project plan. What we learned was that we have been lied to. The two main suppliers in China that was going to manufacture our product for us, are not real factories, or even real businesses. They had sent us pictures of similar products being made and told us they would make our product for an agreed upon price. Once we made definite dates to visit, they came back and told us that they were just a middle man and that they were lying about having an actual factory and lacked the ability to help us fulfill our product delivery obligations. 

Let this be a lesson to all other people like us wanting to make a product in China. You need to be absolutely sure that you are dealing with real factories that can produce the product you need, at a price you agree upon, and in the time frame for which expectations have been set. 

It is in our honest opinion that continuing with the campaign and hold your investment hostage would be morally irresponsible on our part. Too many times other projects have done this, and we are bound and determined to break that cycle. 

Good News & Next Steps 

Instead, we are going to make a trip to China first and verify who the real factories are. Identify suppliers and manufacturers we can trust and have been validated and can deliver us a quality product at a fair price. Then once we have an updated production schedule, we will re-launch our TraqCloud product via Kickstarter. In addition, we absolutely plan on moving forward with those we engaged about OEM’ing our cloud platform which is the core software foundation of our product offering while we obtain new hardware alliances.

Based on all of your feedback, we are going to implement a new design which is smaller and has external IO for interfacing. What we really need is to continue to illicit feedback from all of you that have had a heavy hand in identifying the various use cases for our product. Please take the time to send an email to michael@traqcloud.com with the details of what you wanted to use TraqCloud for. This will help us decide which features are really needed.

We really appreciate all the backers so far and want to continue to keep you updated on our progress, next steps, and a sneak peek into our next campaign.

The best way to keep in touch after we cancel our campaign is to go to our website at TraqCloud.com and submit your email to our subscription list. We will keep the subscribers on this list updated on what we find out from our China trip and when we will be able to launch the campaign again. 

Thanks,

TraqCloud Team

  • Michael Hamilton: michael@traqcloud.com (technical) 
  • Matt Moalem: matt@traqcloud.com (sales, business development, marketing)

Facebook // TraqCloud Moms // Twitter // LinkedIn


Update #5

Project Update #5 – Countries Included with the TraqCloud (TM) SIM Card

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Thanks again to all our backers, we are 46% of the way there and 40 days left. We’re just two dads, and our success is our ability to provide excellent customer support to those who have made their pledges and answer any questions you all might have. In return, we ask that you share our little project with your friends. With that said, here is an update based on some feedback from all of you:

Which Countries are Supported by the Included SIM Card and Service Plan

This is our #1 question and here is a partial list so far. This list will be updated in our FAQ as more countries are added. We have to negotiate each country so if yours is not listed, please send us a message and we will see if we can add it. This SIM card works in over 200+ countries, but each one has to be negotiated to fit within our budget. The network operators in these countries have agreed to work with us:

  • USA  
  • Canada  
  • Mexico  
  • All of E.U countries  
  • UK  
  • Ireland  
  • Australia  
  • Russia  
  • South Korea  
  • Hong Kong  
  • South Africa  
  • Japan  
  • Brazil  
  • Thailand  
  • Malaysia  
  • Turkey  
  • Israel

We’d like to blow out our goal, but can only do that with your help. Please share this project with your friends and family and help spread the word!

Thanks,  

TraqCloud Team  

Facebook // TraqCloud Moms // Twitter // LinkedIn


Update #4

High Priority Update: Enterprise Class Data Privacy & Security

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Many of you have asked, and we thought we should shed some light on our Data Privacy & Security. Our co-founder Matt Moalem comes from the background of working with such companies like Microsoft (Azure), Yammer (Enterprise Social), Parlano (now Microsoft Lync), etc..

Our goal is to follow global best practices for data integrity, data security, data privacy, and litigation export control. We’re not there yet!, the reason we have Kickstarter is to allow us to formalize our technology infrastructure to support those needs. In the near term, our plan is to utilize the inherent policies for data security, and privacy out of the box for Amazon Web Services (our cloud server). Our roadmap dictates that we take every available precaution for each and every one of our users.

Data is “not” free – there’s a cost for data, and the technology that supports it. Like with any SaaS solution in the marketplace we’ll follow some of the guidelines as laid out below, but will be subject to change as the technology, security, privacy landscape changes, we’ll continue to innovate with best practices to get those updates integrated in real-time:

Customer Data Protection

  • We classify and treat all data as confidential, using inbound and outbound low-level logical firewalls to ensure that data cannot be leaked between TraqCloud Networks, Servers & Users. Sensitive production data is never migrated or used outside of the production network.

Application Security

  • TraqCloud is designed and built according to secure development best practices with regular security reviews incorporated throughout the design, prototyping, and deployment process.

Internal & Third-Party Testing

  • Our goal once fully funded is to routinely run internal and external vulnerability scans and penetration tests, plus work with industry leading third-party firms for in-depth quarterly security reviews.

Data Center Security

  • TraqCloud’s offsite SSAE16 SOC1 Amazon Data Center provides 24/7/365 video surveillance, biometric and pin-based locks, strict personnel access controls and detailed visitor logs.

Business Continuity

  • User data is backed up multiple times a day and protected with strong encryption on disk.

Usage Data

  • We may use statistical data, analytics, trends and usage information derived from your use of the Services (“usage data”). Usage data includes, for example, aggregated quantitative information about active users, activity, topics, and groups. Some ways we use the usage data include operating, improving and personalizing the Services and our offerings, as well as other TraqCloud product upgrades and services. Except to provide reports to you or others in your organization, we do not disclose usage data in a way which is identifiable to you or users in your TraqCloud Network. 

Support Data

  • Support Data is the information we collect when you submit a support request or run an automated troubleshooter, including information about hardware, software, and other details related to the support incident, such as: contact or authentication information, User GPS Data, information about the condition of the computer and the application when the fault occurred and during diagnostics, system and registry data about software installations and hardware configurations, and error-tracking files.

Data Location

  • Your TraqCloud Services’ data may be transferred to, stored and processed in the United States or any other country where Amazon or its affiliates, subsidiaries or service providers maintain facilities. Amazon abides by the U.S.-EU Safe Harbor Framework and the U.S.-Swiss Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of data from the European Economic Area, and Switzerland. To learn more about the Safe Harbor program, and to view our certification, please visit http://www.export.gov/safeharbor/

Changes to TraqCloud Privacy Statement

  • We will occasionally update this privacy statement to reflect customer feedback, changes in our TraqCloud Services, and updates to applicable data privacy laws and regulations. When we post changes to this statement, we will revise the “last updated” date at the top of the statement. If there are material changes to this statement or in how TraqCloud will use your information, we will notify you by either posting a notice of such changes before they take effect or by direct notification. We encourage you to periodically review this privacy statement to learn how TraqCloud is protecting your private information.

As you can see by the above, we are very serious about Data Privacy, Security, and Integrity. We’re getting there, and it’s part of our overall roadmap to not only provide you a low cost device, but piece of mind that when we launched our project on Kickstarter that we had this in mind. We also encourage feedback and guidance. We’re not perfect, and if and when our project becomes successful, fully funded, we plan on taking every step to ensure the highest level of customer satisfaction.

Thank You,

TraqCloud Team

Facebook // TraqCloud Moms // Twitter // LinkedIn


Update #3

Project Update #3 – Service Plans, Cloud, API & Roles Explained

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First of all, a big thank you goes out to all our backers, we are 1/3 of the way there and 43 days left. We’re just two dads, and our success is our ability to provide excellent customer support to those who have made their pledges and answer any questions you all might have. In return, we ask that you share our little project with your friends. With that said, here is an update based on some feedback from all of you:

Service Plan Questions Answered – more formal FAQ coming soon!

Quite a few people have asked about how the device and service plan works. Let me summarize it here:

  • TraqCloud can be acquired “only” through Kickstarter till our campaign comes to a close.
  • TraqCloud can be acquired with or without a SIM card. In both cases, you still have to register your device with our SaaS (Software as a Service) Cloud platform.
  • The monthly pricing varies. If you use your own SIM card, the monthly fee is $3 / month per device. You can choose to activate this plan for a single month or multiple months spread out. There is no activation fee or cancellation fees.
  • If you pick a reward with the SIM card included, the monthly fee is $5 / month per device after the included time runs out. The included time, will start when you first activate the device and run until the time expires. After the included pledged service time expires, you can choose to re-activate this plan for a single month or multiple months spread out. The key is to re-activate the plan at least one month within a year’s time. This will keep the SIM card active.
  • All of our TraqCloud devices for Kickstarter will have the same firmware. This means they will all work the same way and they will all securely send their data to the TraqCloud cloud servers. The developer api can be used if needed to transfer the data securely to another server of your choice.
  • The TraqCloud device works on all the GSM cellular frequencies being used around the world. This includes 850 / 900 / 1800 / 1900 Mhz.
  • The included SIM will support most major countries. We will be publishing an exact list in the next update.

Cloud Service Platform (Software as a Service)

  • Hosted on Amazon Web Services (secure, trusted and backed up).
  • Data from each TraqCloud will be sent to server using a public / private key encryption scheme. This provides security for the data getting to the server.
  • Developer API will be available to access data for their TraqClouds through a combination of HTTPS (encryption) and or OAuth.
  • Developer API for those who pledged will be coming soon.

Sales, Marketing, Business Development & Partnerships

Please contact Matt directly at matt@traqcloud.com.

Technical Questions

Please contact Michael directly at michael@traqcloud.com or contact via Kickstarter if you feel more comfortable.

Privacy and our Terms of Service

Please refer to our policy for acceptable use located at http://traqcloud.com/?page_id=90

We’d like to blow out our goal, but can only do that with your help. Please share this project with your friends and family and help spread the word!

Thanks,  

TraqCloud Team

Facebook // TraqCloud Moms // Twitter // LinkedIn


475
Backers
$25,179
pledged of $45,900 goal
  • Pledge $5 or more
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    3 backers

    a BIG Thank you from the TraqCloud team, and the ability to socially share your contribution on Twitter, LinkedIn & Facebook via our Facebook Fan Page!!!

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    99 backers All gone!

    Early Bird gets the worm, or should we say TraqCloud - you get our TraqCloud Anything GPS, USB charger and pre-activated SIM card with 3 months of service. Backers outside US only have to pay shipping once for total pledge.

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    3 backers

    Tee Shirts - YES!, we have our very own TraqCloud Tee Shirts. With your pledge, we can send you a TraqCloud Tee Shirt with our awesome logo, available in 2 colors (White & Grey) and you get to pick your size. How cool is that!!!! Backers outside US only have to pay shipping once for total pledge. This reward only includes the Tee Shirt.

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    46 backers Limited (54 left of 100)

    For those of you that have your own SIM card, you can get the TraqCloud Anything GPS and USB charger all by itself. No SIM card is included. You only pay for the cloud server access which is $3 / month. Backers outside the US only have to pay shipping once for total pledge.

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    148 backers Limited (52 left of 200)

    Early Bird (again!) gets the worm, or should we say TraqCloud - you get our TraqCloud Anything GPS, USB charger, water resistant bag and pre-activated SIM card with 3 months of service. Backers outside US only have to pay shipping once for total pledge.

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    36 backers Limited (164 left of 200)

    Full buffet: TraqCloud GPS Product, Weather Resistant Bag and USB Charger. Plus pre-activated SIM card with 6 months of service. Backers outside US only have to pay shipping once for total pledge.

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    6 backers Limited (194 left of 200)

    Full buffet plus dessert: TraqCloud GPS Product, Weather Resistant Bag, USB Charger. Plus pre-activated SIM card with 9 months of service. Backers outside US only have to pay shipping once for total pledge.

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    123 backers Limited (177 left of 300)

    Premium package: TraqCloud GPS Product, Weather Resistant Bag, USB Charger and Car Charger. Plus pre-activated SIM card with 12 months of service.. Backers outside US only have to pay shipping once for total pledge.

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    4 backers Limited (196 left of 200)

    Developer API Access - Early access to developer api which includes example demostration code and tech support via email. See Update #2 for more information. This API allows you to securely query and download data for your Traqclouds into your own applicaiton. This pledge does not include a TraqCloud device or any other hardware. See pledges above for TraqCloud units.

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    0 backers Limited (5 left of 5)

    Dinner with Dads (brains behind TraqCloud) and their supportive wives (can't forget them)!!! - Don't worry, we got the babysitter covered! Domestic class flight to beautiful Dallas, TX, very nice hotel and dinner at an amazing steak house, and quality time with us.

    Estimated delivery:
Funding period

- (54 days)