With erxes, we aim to develop both mission and community-driven ecosystem for startups. erxes is an Open-Source Growth Marketing platform designed to assist organizations with unlimited customer integrations by gathering customer data and feedback through multiple communication and social media channels in all-in-one systems. As an open source platform, it allows organizations to empower sales and marketing managers by analyzing, understanding, discovering, and acting on the insights arising from customer data, building customer engagement and trust in the process as well as offering support to organizations in building data analytic capabilities for its workforce.
With technology’s rapid evolution within the past 10 years and the increase in usage of a variety of apps in our daily lives that makes life much easier, it only makes sense for organizations to offer its products and services using all possible channels to its customers with the ability to respond to them immediately. There are some tools and software currently available for efficient interaction with customers as needed but are either too expensive or have features that are too fixed and rigid. We are seeing these profound changes in IT due to user expectations and startup founders are facing struggles over the years to find the most suitable platform with unlimited features, tools, and of course, affordable.
WHAT WE OFFER:
We offer you an opportunity to engage with your customers in 360 degrees within the special deal. It will allow you to do the followings:
- Build customer loyalty
- Effective marketing
- Increase in sales
- Cost friendly - customer service
- Develop unlimited features within the system
- Sustainable business growth
FEATURES OF ERXES
Combine real-time client and team communication with in-app messaging, live chat, email, and form, so your customers can reach you, however, and whenever they want.
Enable businesses to capture every single customer feedback and educate customers through knowledge-base right from the erxes Messenger.
Easy and clear sales funnels allow you to control your sales pipeline from one responsive field by precisely analyzing your progress and determining your next best move for success.
Turn regular visitors into qualified leads by capturing them with a customizable landing page, forms, pop-up or embed placements.
Turn Leads into Loyal Customers
Start converting your prospects into potential customers through email, SMS, messenger or more interactions to drive them to a successful close.
Access our all-in-one CRM system in one go so that it’s easier to coordinate and manage your interactions with your customers.
Educate both your customers and staffs by creating a help center related to your brands, products, and services to reach a higher level of satisfaction.
CHECK OUT OUR ROADMAP
Our roadmap/future plan is pretty much our stretch goal too. So if we successfully reach our goal and even exceeds our expectation, our budget would be fully dedicated into our team growth and accelerate further development of erxes.
Milestones and highlights we have achieved.
From January 2019
Give free access to our video tutorials, documentation and updates.
Enterprise packages will be delivered by our Tech support teams on time and be maintained.
We’re erxes Inc with the team of 22 gritty members who have 4 - 8 years of experience in IT. For the past two years, we have been putting our hearts and souls into the development of erxes. We’re one hundred percent bootstrapped and dedicated towards our goal.
Risks and challenges
Because crowdfunding is mostly dedicated to individuals, our target backers might be a little bit harder to reach. We're spreading the word through the startup communities and enterprise prospects to reach a greater audience and to ensure the success of this campaign. There's a slight chance that a system or server related issue can occur during product delivery/install. This is why we have decided to allocate a certain percentage of the raised funds to the growth of our support team.Learn about accountability on Kickstarter
- (45 days)