by ME Models
Thank you for this very detailled update.
You two are doing a great job, keep up the good work.
Take all the time needed.
It's good. Try to stay in business...
@ Antoine Vallières: Thank you!
@ Andrew Glina: Once we get over these few hurdles, we'll be set.
Thank you for the update.
A follow on question:
Will those of us who pledged for metal rails and added plastic rails through backer kit be getting just one shipment when everything is ready or separate shipment of plastic rails and metal rails?
@ Matt Sailors: The reason those with combined orders were delayed is we were hoping that metal would be available so that we could combine shipments cutting down on postage. Nothing with that regard has changed and we will still continue fulfilling ABS only until we are at the end of the list. At that time, if metal is ready, we'll ship them combined, if not, ABS will come first and then we'll follow up with metal once it's ready.
I hope you didn't waste too much material before discovering the corkscrewing problem. Thanks for the update!
@ Justin Rupp: Thankfully, we weren't liable for it!
If we order some tracks from your website (enough to help cover the postage), since we need more straight tracks anyways, will that help you to mail out our ABS only pledge?
@ Ashgill: we would combine your orders into a single shipment; that's what we've been doing to this point.
My pledge was for all dark bluish grey ABS so from the update I assume It should be arriving soon. Will I get a tracking number or will it just turn up in the mailbox? Is there any way of checking my payment was recieved and I'm actually on your production list?
@ Peter Ogilvy: You will receive a tracking number as soon as your items are shipped. We're slowly getting through the pile placing orders as we can.
Thanks for the update. I put in an order for some ABS track thru the website to further assist the cost as well we are rapidly expanding my plastic setup. I was not aware that even after something gets funded, that people are not truly committed to backing a project.
According to the above update, " If you ordered ONLY ABS in Dark Bluish Gray, your order should have already arrived, or will be arriving very soon.". I have not received my order, and its now May 21st. I also haven't received a response since the last email I sent.
I understand you may have a lot on your plate in getting this up and running. My problem though is that I was supposed to receive my order ages ago (according to your update above) and yet I have not received anything yet and no communication as to why either.
I think we explained everything in the last update. We are shipping as fast as we can, but sales need are driving us right now. As long as we still have retail sales, we can keep shipping stuff to backers. I hope that makes sense.
Rest assured, it's coming. Just please be patient.
Is the metal being delayed by lack of funds or by technical hurdles? I would actually order metal track from your webpage if it was shipping and if it helped fullfill orders but I already pledged far more plastic than I will probably ever use.
@ Corey Gehman: More or less funding. We found another extrusion company that can deliver, but that's not an overnight process either.
Once we deliver the plastic rails that are left, we can divert 100% of retail sales to completion of the metal.
I ordered both Metal and Plastic to help boost both projects and now I'm feeling I'm getting penalized for that. If my pledge had been lower, and plastic only, I would already have the rails?. Its taking way too long.
i've ordered only plastic, and still haven't received my order... what is going on?