Use this space to cheer the creator along, and talk to your fellow backers.
Have a question?
Are you still waiting for your order? Are you frustrated and unsure of how to proceed? I added ME Models to yelp, feel free to leave a review with your experience: https://www.yelp.com/biz/me-models-berlin
Extremely disappointed about the repeated misinformation from ME Models about when they would ship pledges. I backed plastic and never received any track related to my pledge.. ME-Models seems to be dead in the water.
I can only suggest that people who are looking for plastic track keep an eye on https://www.bricktracks.com/. They have R104 and R120 curves in production with R56, R72 and R88 plastic curves expecte in 2018.
While it is sad and disappointing that VERY few Backers got their Metal rail, me for one, I was able to order it from Toy Bricks in Australia and Dean (firstname.lastname@example.org) was able to help me get what I so badly wanted. Yes I had to purchase what I should have got for FREE, but at this point in time I don't think ME Models is an ongoing business. Save the money you would spend on lawyers and buy the track you need to get on with your personal LEGO railroad. Perhaps we should start a Flickr group to show each other what we've built. Good luck and best wishes!
Thanks for taking my money for your own and never delivering my KS order! Now it seems your business in up in smoke - website all "sold out" and no contact for over a year?! Remind me why I ever bought Lego stuff from you in the first place? Oh right - because you *used* to deliver on your promises - thanks for nothing, which is exactly what I've received since this started!
That is more than 3 1/2 years that we backed their project and nothing happen in here in Canada either. I contacted Michael Melen several times, and Eric Olsen even by phone (check who-is). With distance it is just easy for them to tell us to wait, while they continue selling since almost 2 years the product that we backed.
As stated by others, Kickstarter is not helping us even to reach out ME-Models.
I think guys that our last goal is legal action, consumer protection can first be of good help, and we can see if we have no choice than legal action.
I don't know the rate of real backers being served, but it seems there are enough to think it is legit...
I just tried to call the phone number listed on their facebook page, it's not in service. I think they took our money and failed to deliver to a lot of us.
Same here. Nothing received either.
None of the products on the ME Models website is in stock at present. I wonder whether they went bankrupt?
I'm speculating here. But what else can one do than speculate if mails stay unanswered for years and there are no updates for such a long time?
9 months and still no update for me either. Has anyone tried requesting a refund via PayPal?
Still waiting too
Well, I am afraid that an update or excuses are not going to do it anymore. It is not done to sell your product on www.me-models.com while backers are waiting and waiting.... It is just not done to ask backers to buy extra and still not deliver. What can we do?
"update" to my last comment: I contacted kickstarter help once again, and they told me they "have reached out to this creator .... and encouraged them to provide an update..." and, in my words, to improve communication. I really hope this will help!
Hello once again. Still no sign of life after numerous emails and comments. PLEASE send an update and tell us what is going on - can we HOPE at least to have our rewards shipped? We really count on your sense of honor not to leave us "hanging in the air" much longer!
to Bippity Bricks and others: Kickstarter help is no help: telling that they are sorry but have no money to refund and we should contact ME Models. So what does this help if there is no response?
Please post an update.
I sent the creators a message about 6 weeks ago saying that I wasn't upset about the slow process or that my order hasn't shipped, but I am really upset that there hasn't been an update to let us know what is going on. I haven't received a reply.
I'm also annoyed that the exact rails that I purchased here a couple of years ago and haven't received are being listed as "in stock" on the me-models.com web site. That's really unfair to us kickstarter backers.
I just contacted Kickstarter help and reported the issue. Over a year with no update is no longer ok with me. I would encourage others to send emails and contact help as well so that we can find out what is going on.
I pledged on April; 17, 2014, more than three years ago. Last summer, July 15th to be exact, i was offered the opportunity to purchase additional track to go with my pledge. Michael refined my original pledge and I purchased some additional items and paid for them.
I have have not received any updates nor response to my email since I paid on January 13th. In fact, this is the last update I received from Michael:
Sorry for all of our delays and notes, we are having quite. Lot is demand and were updating everyone as they come up in queue
You'll see tracking load on Tuesday morning of next week
Well be packaging your area of the queue this weekend for all goods.
It is one thing to not deliver on a KickStarter project, that is part of the risk but to actively solicit your backers for additional orders then not deliver them either? That is pretty weak.
Please update any progress on Kickstarter and Kickbacker metal rail pledges. I have heard nothing since the December 2016 update, which stated that "All rewards for supporters will be sent within the next four weeks and throughout the Holiday and New Year period." I believe it has been four months since that period has ended, and I still have no metal rails from my KS/KB order. When can I expect them to arrive??
So now 3 years after successful funding I am wondering were you are at in shipping out product. I have seen that previous comments that once you have product you will be shipping. I was number 84 to pledge and still have not received any product. With 260 backers on the project I question just how long this process will take.
I am a backer since 2014 and have not received anything. Please give an update on this! Thanks.
So are we shipping any of the track that I backed or the track that I ordered after the original kickstarter?
Hello, I´m a backer and I´m still waiting for the trails or some informations or at least a little sign... nothing...
Like many others below, I have been, somewhat, patiently awaiting my backer rewards.
I backed metal track and purchased a number of add-ons, but haven't seen anything.
Will you please send out emails to your backer list explaining exactly where you are in the fulfillment process and an estimate of where each of us is in the queue.
I understand that this has turned out to be a much more difficult project than anticipated, but I feel like I'm sort of been left hanging in the wind since communications and updates have been sporadic and only somewhat translucent.
as to be seen in your price list, there are both plastic rails and metal rails in stock. So when will you pack my rewards?
Like - obviously- many others I am waiting desperately. Could you please try to help us backers get their projects done? Ordering via retailing shops would have been much faster and no risk. Please show that you appreciate our long patience by shipping our rewards out.
It is great to see others (including non-backers) using the finished product. However, as someone who hasn't received anything yet, I need to ask the following questions...
* Is there any particular order in which you are sending out rewards?
* I understand that you are shipping out as fast as you get supply from your manufacturer; is it possible for you to put some timeframe around that process?
* How long would you estimate it will take for all of the backer rewards to be fulfilled?
The logic is, as the manufacturer makes them, we ship them out. They can only work so fast and we can only work so fast, so it's all about turn around. We have no inventory at the moment, so as product comes in, we package and ship.
Any news? I still have not received anything whereas others who have not backed you, have received their orders. Please explain the logic.
I received an email in January about metal rails shipping then. Still no sign, and no reply to my emails. An update would go a long way, just let us know what's going on.
Still waiting for metal track... :/
Is this still considered the "new year period" as was stated in the last update? I still haven't received any of the metal track I ordered. Any chance of a new update SOON!!
To all those backers who are unaware, there is also a thread running on this at 'Eurobricks' that you may wish to read. Having received my order, I've just posted a update.
It has been 7 weeks since the last update. Please provide an update on shipments to backers.
So I see the rails are on sale now on your web site. Are you any closer to shipping the backer rewards to the metal rail backers? I am backer 79 and I also ordered additional double rails back in July.
I am backer #7...and I pledged for both metal and ABS rails...and i have not received anything yet.
Your last update said you would be getting back to answering requests personally - so: as said, the third year and no rails in sight. I don´t find any positive comments of people having RECEIVED their pledge yet. Please tell what is in progress; do we need just A LITTLE more patience, or is it time to engage a lawyer?
According to your latest updates, looks like you are working on metal rails. But as an early Kickstart backer (backer #: 234), after 2 years, I haven't even received my ABS only order yet. Could you please check Is there something missing ?
X-mas is coming (again) and I have still not received anything, not even an answer to my e-mail.
I have noticed that ME Models was very quick to offer news by email when trying to bump sales back in July, but nothing since to those who opted to wait for the original order to arrive. Please update as to your progress - I backed metal striaghts & curves, and have received NOTHING so far. You have had my money for 2.5 years!
Would you please take 5 minutes to post a brief comment or update telling us what the current status is? The two most recent comments from you were in October 2015 ("... hopefully all plastic will be done by before Christmas") and July 2016 ("We should begin shipping metal rewards by the end of the month").
Since my backing was just for plastic and I have not received anything so far, I (and I suspect other backers too) would appreciate it it you would let us know what is happening.
End of September and still no new updates?
because I am totally patient I would like to ask if I can increase my pledge by a full R72 ABS cirlce. After 2 years I don't want to pay 2 times the shipping and my Railway system at home has grown. Is there any possibility to do that? Thanks!!
I realize the frustration you all feel and its shared on our end. We should begin shipping metal rewards by the end of the month. I will post a more detailed update as soon as possible.
Can I have my money back?
Hello, could you please tell us backers (2 years after payment) when to expect shipping of our rails and rewards? Do you answer these comments at all? Is there a way to contact you? This question means I have tried but no answer which makes me unhappy! Please give updates more regularly, and possibly send at least part of the order.
How many backers have got their stuff yet?
Any updates on the ABS rails? I understand things can and will go wrong in manufacturing, but more regular (monthly) updates would be greatly appreciated.
From the March 12th update: "As of March 8, the metal rail system is almost ready for production."
Update? We are almost 3 months later now.
Could you please contact me? I am moving this weekend and am not sure how to get my new address to you. Thanks
@Junol - see their December 2014 update under the Updates tab. There they explain that they need the proceeds from website sales to help fund production of the backer rewards.
@ME Models - can you give us monthly updates on how you are doing with sending out the backer sets? Like ## out of ### rewards have been shipped, so we can see progress.
I'm also still waiting my ABS rails.
Seeing that you can buy ABS rails from your website leaves me wonder why you don't fulfill my order, it's really not the way a kickstarter campaign should be handled