Use this space to cheer the creator along, and talk to your fellow backers.
Have a question?
@Veronica Benitez, we'll have the office contact you directly and take it from there. All AEQUA bags were delivered many months ago. Anyway, you will be contacted by support soon.
Have not received my bag yet what do I do?
We're glad you loved the leather!
We highly appreciate your comments and noted the feedbacks.
Hi I just received my briefcase. I love the leather and the briefcase looks nice, I was just disappointed because you have you put aequa logo embossed in front of the bag, since I like unbranded look that I saw on the campaign page.
The chrome works on the strap could be better because some of the edges are not tidy
Thank! Luggage tags are not available yet but we'll let you know if anything changes
Hi Just received my bags beautiful to say the least do you offer name luggage tags to match?
@Jonathan HI! Don't worry the briefcases are coming in a second package
Got my bag but not the add on briefcase? What is up with that?
Mine arrived yesterday! Light brown classic bag, looks great
we're almost ready to ship your AEQUA bags and accessories.
We'll post an update soon with more info about it. Stay tuned :)
Hi has it shipped?
I got the following message.....Dear Andrew,
production is proceeding smoothly, we'll ship within the end of the month your AEQUA item.
We'll keep you posted.
the AEQUA team
Can anyone detail the status if this?
This comment has been removed by Kickstarter.
Again, I kindly request an update regarding your progress. My pledge is due this month. Is it on schedule?
Your lack of communication is disappointing.
Any chance of an update of your progress?
@Daer Paul, check your PM! :)
Hi I love the ability to customize my Bags and yes I ordered 2. When I did there was no place to add the info to customize my order? Will that be available soon or did I miss that? Thanks I cant wait until I get my order.
@FrancescaSacco thank you for your support and for believing in AEQUA's philosophy!
Dear @AskaTanoto, thank you for backing us! We suggest you to change your payment settings in your profile: please go to Profile > settings > payment methods > select new card
If you have any doubts do not hesitate to reach us out! :)
Hello really love this bag .. just one thing i need some help .. i want to change my payment..
is there a way i can pay from my paypal .. i want set pay by Amx.. so can i change my payment..?
by paypal .. i have cash in there is the a way to change? hank you .. love your bag cant wait to see them .. good job
So excited to have such a beautiful quality bag in my life...I will be a real glam travel girl,,how do I add the beauty bag...how wonderful to bring true Craftsmanship back that only Italy does so well and a huge plus fair wages!!! Thank you very much !
@Charles Reiss ...and yes! You will be able to add more accessories as add-ons at the end of the campaign
@Charles Reiss first of all, thank you for your support, we really appreciate it!
Our care box is a beautifully crafted white box in which you can store your AEQUA bag when not in use :)
@Adnan Buenavista which accessory are you interested in? Please send us a PM and we'll take care of your request :)
What is a care box? And will we be able to add an accessory later? Great idea!
How much should I add if I want another accessory?
@steve sax check your PM :)
@ AnCo and @Gallero thank you very much for your support, we really appreciate it! :)
Looks beautiful!! Is it possible to get the early bird computer sleeve ($49) in brown instead of black?
Impressive accurate stitches and high quality texture. Looks like real handmade quality!
I think my wife will love it ;-)
Love the idea of pure quality and stile without the need of expensive and unnecessary branding.
I love the idea of finally having a personalized luxury bag. Good luck with the campaign!