Dear Matchstick backers,
Most of the backers should have received their refunds. Based on Kickstarter's rule, the backer who received their refunds will not be able to leave a comment anymore in this project. That's why it appears only the "No refund" comments here.
Please log into your Kickstarter account, and check the "Backed projects" under " My stuff". If the Matchstick project is not in the list, your refund should have been processed successfully. Please check your debit/credit card or bank statement and look for the refund record.
Please contact us if you are under either of the following situation,
1) If you can't find the refund record in your debit/credit card statement, or
2) if the Matchstick project is still in your backed project list, your refund has not gone through for some reason.
To make the communication more efficient, please send us MESSAGE instead of leaving comments on the project site. In your message, please include the following information, a) Amazon transaction ID, or b) The name on the debit/credit card which you made the purchase.
Thank you very much for your patience and understanding.