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Matchstick, the first HDMI stick based on Firefox OS, is the best way to experience your favorite movies, music, and games on your HDTV
17,218 backers pledged $470,310 to help bring this project to life.

Refund update

Posted by Matchstick.tv (Creator)
2 likes

Dear Matchstick backers,

Most of the backers should have received their refunds. Based on Kickstarter's rule, the backer who received their refunds will not be able to leave a comment anymore in this project. That's why it appears only the "No refund" comments here. 

Please log into your Kickstarter account, and check the "Backed projects" under " My stuff". If the Matchstick project is not in the list, your refund should have been processed successfully. Please check your debit/credit card or bank statement and look for the refund record.

Please contact us if you are under either of the following situation, 

1) If you can't find the refund record in your debit/credit card statement, or 

2) if the Matchstick project is still in your backed project list, your refund has not gone through for some reason. 

To make the communication more efficient, please send us MESSAGE instead of leaving comments on the project site. In your message, please include the following information, a) Amazon transaction ID, or b) The name on the debit/credit card which you made the purchase. 

Thank you very much for your patience and understanding. 

Best,

Matchstick Team

Comments

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    1. Sam Casson on

      It's still on my backed list.

    2. Douglas Cheever
      Superbacker
      on

      Still waiting for my promised refund with no indication of when it will ever arive

    3. Missing avatar

      Michael Mauger on

      The project is still on my Backed list. I backed it on 9/30/14

    4. Missing avatar

      Cameron Berkley on

      I have not received my refund. This is likely because my debit card was stolen and canceled. Is there another way to contact the matchstick team? It seems odd to do this through a comment.

    5. Missing avatar

      Michael Luckhart on

      The Matchstick project is still in my backed project list.
      The Amazon Transaction ID was: 195GQ5AKA6PBGET4DMONM6QZ196ZFAU99CJ

    6. Missing avatar

      Simon Trigona on

      Apparently (most) developers will not be receiving a refund as they received their (near useless) matchstick.

      I say "most" because some developers have received a refund.

    7. Douglas Cheever
      Superbacker
      on

      Still have not reeiv

    8. Douglas Cheever
      Superbacker
      on

      still waiting for my refund or the matchstic