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Matchstick, the first HDMI stick based on Firefox OS, is the best way to experience your favorite movies, music, and games on your HDTV
17,218 backers pledged $470,310 to help bring this project to life.

February Update – Product Delay, Hardware, DRM, Content, and more!

Posted by Matchstick.tv (Creator)
108 likes

Hello Matchstick Fans!

We’ll cut to the chase; Matchstick is not going to ship in February. 

It’s been a very busy couple of months and we’ve had to make some hard decisions about how to move forward. We’ve decided to release the product when it is ready, and anticipate that to be in August 2015. Let us explain more. 

Matchstick is, at its core, a group effort to bring a solid, open, and affordable alternative to the world of video streaming. Manufacturing is hard, but the totality of what makes a product experience complete includes so much more. That collaborative effort includes the hardware, the software, the content providers, and of course, the independent developers that will build on the Matchstick platform. 

Hardware: We want to update the hardware. We’ve been looking at a number of exciting applications and potential experiences for Matchstick and we’ve determined we need to give it as much power as possible. So we’ve been looking to increase the CPU power from a dual core to a quad core chip. We’ve also been looking into common issues with Wi-Fi performance. Because of the location of most HMDI ports on HDTVs, many similar products have Wi-Fi connectivity issues. We’ve spent some considerable time reviewing ways to improve the antenna to ensure a consistent connection that some of the applications will require. We’ll keep you posted of course on the newest stats and specifics! Finally, we are eating the cost to improve the hardware, and passing along the benefits of improved hardware to our backers. It’s a cost we are willingly paying for the promise of a better product. 

Software: With a new processor, we have some new opportunities. Matchstick, with Firefox OS inside, is being updated to support DRM (Digital Rights Management) capability. As you know, many premium content providers such as Netflix require DRM support. Matchstick has undertaken the mission to develop DRM as an independent project with the open source community. In fact, we’d love for you to get involved! If you’re a developer specializing in EME, MSE, and CDM technologies, we’d love to hear from you. We plan to use the Microsoft PlayReady technology and are excited to bring premium content to Matchstick. We’ll keep you updated as we work to contribute newly developed source codes for DRM back to the open community. It’s our goal to make sure open source technology doesn’t mean 2nd tier content and experiences! 

Content Providers: We are continually in talks with all the content you will want to experience on your Matchstick. DRM is a barrier and has become our primary focus, and as we work to nail that down we continue to explore new opportunities to upgrade the entire Matchstick experience. We have been looking at some very exciting possibilities! We can’t wait to show you in the coming months. 

Independent developers: We’ve seen some incredible possible use cases for Matchstick and want to make sure the developer community’s creativity is not hindered by hardware or software limitations. We feel strongly about supporting developers with something much more than a hacked Chromecast type device. The updates to Matchstick will ensure that. 

We’ve learned a lot about Matchstick since last fall. Most importantly, we learned that we had struck a nerve with consumers and brands alike. So we’ve been working to make sure we build a community not just a product. We’ve been arranging partnerships, hiring team members, and taking steps to ensure Matchstick is more than just a one off product and will be announcing more partnerships, hires, and even some further funding in the coming months. 

So there it is! We hope you agree it’s better to make a small sacrifice now for a bigger gain later. Our goal is to bring a whole new way of interacting with the screens around you with an easy to use, powerful, and customizable platform. We have big ambitions, but with your help, we are certain we can get there. Thanks for all of your support! 

- The Matchstick Team

PS- Speaking of support - We've also Implemented our support and developer center! Be sure to check it out when you get a chance, especially if you are among our esteemed developers!

Duncan, A E, and 106 more people like this update.

Comments

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    1. Missing avatar

      TarioD on

      This is nothing but criminal!!! Why? Bait and switch is worldwide illegal and forbidden by law!
      You guys are good at teasing only. 4 Months are over and you still haven't shown us anything real. And guess what, you need 4 more!! Either you are criminals or incompetent. Refund now!!

    2. Missing avatar

      Vivienne Millward on

      Disappointing - I guess I can cover the $23 - but it will be "old Hat" by August. I have a Chromecast and expected a better option here.

    3. Missing avatar

      Brian McFadden on

      I am not disappointed in the slip on the date, but I am HORRIFIED by the thought of DRM inclusion. I DID NOT EXPECT MY MONEY WAS GOING TO SUPPORT DRM. DRM is morally abhorrent, and should not be supported. If you are using this time to work on DRM projects instead of working on the production of the device, then you are working against many of your customers desires. I would ask you to consider Zwirbel's solution and make DRM a v2 target.

      I'd also like to add this: had I known that you would be using the money to implement a DRM scheme, I would not have supported this project.

    4. Missing avatar

      Dominic Abela on

      It's a bit of a set back, but I wasn't expecting them to ship in February. It's very unsurprising for a Kickstarter project to deliver by their estimated deliveries so I guess I'm used to waiting. I can't complain either if they're improving the product. Even though August is awhile away, it will come very quick and its a wait that will provide us with a lasting product than a rushed one.
      I think we need to get this over our heads and realise this extra time spent is to benefit us.

    5. Missing avatar

      deleted on

      This user's account has been deleted.

    6. Missing avatar

      Sam Walker on

      Dan Montalvo, from your post I can tell you know more about the technology than I do. Have you seen this?

      https://twitter.com/MatchStickTV

      There is a link on there to this:-

      http://www.cnet.com/news/big-future-in-broadcoms-little-set-top-box/

      I suspect our seed money has been ploughed into the Broadcom streaming device of which we are going to be given some version.

    7. Missing avatar

      Zwirbel on

      There is a very simple solution to all this: Ship the product now as intended, with the features described in the Kickstarter project, then go for version 2 with DRM, which you can sell in August (or whenever it is ready).

    8. Kevin Hanson on

      Reminds me of Gamestick / Lima - by the time the hardware ships, something else will likely make it irrelevant.

    9. Missing avatar

      charlie on

      $20 bucks for a quad core! Awesome!! and not crippled due to lack of access to protected content. Well that's essential. I don't want to have to run two devices. The big attraction for me of matchstick is that by not being tied to one provider, e.g. amazon, that the content will be equally easy to access across all content providers. With a fire stick, it's harder to use netflix and hulu than it is to use amazon. I dislike that. I'm hoping that open source means a third party app can normalize all the different content source in to one searchable interface. Thus I'm completely happy with the way you are taking this project and that with a quad core it won't be obsolete or seem laggy in a years time. I already have a firestick so I want you to do better than that baseline.

    10. Missing avatar

      Dan Montalvo on

      While disappointed - I can cope with the delay if is genuinely a matter of the intent to make hardware improvements, as you say, for the sake of delivering a better product. However, as someone mentioned, you have, without consulting with the community, made a unilateral modification to an existing agreement with respect to a non-trivial and for some non-negotiable matter - DRM. In point of fact, it can be argued that this is "bait and switch." You offerred to make a product that appealed to us and we agreed to back the product - we had a meeting of the minds. However, for many of us, DRM is neither an opportunity nor a part of the product that we agreed to back - it is, instead, a slap in the face. It sounds like you you cut a deal with the content providers who are not the ones funding this project. Either you approached them or they approached you and would only agree to provide content if you would guarantee to DRM which coincidentally would require more horsepower to support as you yourself
      intimated when you stated that "with a new processor, we have some new opportunities." but the only opportunity you mentioned was DRM. Had I wanted a device that was DRM driven, I would have purchased a FireTV/Chromecast/Roku stick. If you are sincere in offering a better product to your target audience - will you consider making it possible to OPT-IN to DRM upon initial set-up - for the sake of any of us who may want it - while leaving the default condition DRM-Free for those who did not ask for and do not want it? In the alternative, you might want to consider providing a refund to those of us who never intended to support a product with DRM and see if your content providers will be willing to make up the difference. Thank you.

    11. Missing avatar

      Sam Walker on

      Wow.

      What a thoroughly comprehensive disappointment. Where to start? How about, "We feel strongly about supporting developers with something much more than a hacked Chromecast type device."

      "a hacked Chromecast type device."

      Now there's a description I must have missed in the original project description. Do you really feel happy with yourselves conceding that is what you were selling us first time round?

      And DRM? Going wholly against the ethos you sold us before.

      All justified by the need for hardware and software required to supply the functionality that was promised from the get-go.

      You've taken advantage of the goodwill of an ethos you have subsequently eshewed, promised functionality that you couldn't deliver, delayed massively without any warning, whilst all the time promising various puff and bluster.

      By the time this is delivered there will be something better out there.

      Your twitter feed recently featured reference to an upcoming Broadcom streaming device which shares some similarities with what you have described - stronger wifi for eg. At the time, I wondered if this was actually what was getting your attention. Now I'm certain of it. Our money is fuelling your separate commercial enterprise.

      Regardless of the accuracy of all of the above, your comms have been useless despite their abundance. Too much noise, little signal. Please just try and be a bit more genuine and stop treating us like schmucks.

      Christ. If Mozilla wanted to use up all the goodwill it has generated, it has thoroughly succeeded. Like others, I'm interested in details of how to get my money back.

    12. Tomas van Rijsse on

      To bad you didn't value your time to market as high as the features. I'll wait for the stick to come but I'll buy a chromecast for now. Let's see if you guys can come up with a competing device in August.

    13. Missing avatar

      Joe Pirrello on

      We've been had. They took our money to build some other product to sell retail in China. Wish I would have done more research before backing. My guess is their "company" in San Jose is a shell and even if we sued, there wouldn't be anything to get from it accept a couple computers and desk chairs.

    14. Missing avatar

      Dirk on

      I am, too, very disappointed with the recent announcement. The problem is not that you are delaying the project, but that you are announcing it a month after announcing that everything is on-track for shipment of 17k+ units.

      The least you could do is to help us understand the sudden change of plan by outlining what exactly happened since January 6th.

    15. Missing avatar

      Ed Kikendall Jr on

      The delay does not affect me much at all. But, the longer it takes for this product to be available, the more the 3 other major players in the industry get to grab customers and direct the attention of the general public towards them instead of this product. Less market share means less money and support later. Kickstarter projects that release 6 months behind schedule tend to fail. Release version 1 and then maybe version 2 when you get all of the bugs worked out. Get your product and the name into the marketplace!

    16. Rhiannon on

      I know there is a lot of hate in these comments (which I know you were probably expecting) so I'm sorry about that but I am disappointed. I realized that three months probably wasn't enough to get Matchstick upto the standards you wanted but it was what was promised. A small delay maybe but six months is a long time. Granted, it will probably go fast and we'll end up with a better project.

      But February is a big and exciting month for me personally. I'm sorting out my house and life. Matchstick was a part of that. So I don't have to watch everything on my laptop instead of my giant TV without annoying moving/cables anymore. I'd watched everyone around me get Chromecast whilst I bragged about how awesome and much better Matchstick would be when I got it in a couple of weeks. So although you can't, understandably, stick to your schedule I have to stick to mine. I'm going to buy a Chromecast this month and hope that come August Matchstick is so much better so I can replace my Chromecast with it.

    17. Ali Ahmed Saiah on

      Please contact me to let me know how you will refund my money.

    18. Missing avatar

      Fabian Wilson on

      The delay is not due to an issue with the code or manufacturing the delay is because you decided to change the project please refund me my money.
      "Kickstarter Terms of use"
      When a project is successfully funded, the creator must complete the project and fulfill each reward. Once a creator has done so, they’ve satisfied their obligation to their backers.

      Throughout the process, creators owe their backers a high standard of effort, honest communication, and a dedication to bringing the project to life. At the same time, backers must understand that when they back a project, they’re helping to create something new — not ordering something that already exists. There may be changes or delays, and there’s a chance something could happen that prevents the creator from being able to finish the project as promised.

      If a creator is unable to complete their project and fulfill rewards, they’ve failed to live up to the basic obligations of this agreement. To right this, they must make every reasonable effort to find another way of bringing the project to the best possible conclusion for backers. A creator in this position has only remedied the situation and met their obligations to backers if:

      they post an update that explains what work has been done, how funds were used, and what prevents them from finishing the project as planned;
      they work diligently and in good faith to bring the project to the best possible conclusion in a timeframe that’s communicated to backers;
      they’re able to demonstrate that they’ve used funds appropriately and made every reasonable effort to complete the project as promised;
      they’ve been honest, and have made no material misrepresentations in their communication to backers; and
      they offer to return any remaining funds to backers who have not received their reward (in proportion to the amounts pledged), or else explain how those funds will be used to complete the project in some alternate form.
      The creator is solely responsible for fulfilling the promises made in their project. If they’re unable to satisfy the terms of this agreement, they may be subject to legal action by backers.

    19. Smottz on

      It's true. Little to no communication leading up to this unilateral decision. Feature/scope-creep. Not delivering what you said you would despite the fact that you could have (ie, you're adding additional features that weren't even asked for, which means you obviously *could* have simply given us what was promised).
       
      Still, in my mind, the real victim of this sort of thing isn't the customer/client, or even the company whose trustworthiness is fleeting. The real victim are all of the project creators who wouldn't do this sort of thing who now must follow this act. Like many others, I too will almost assuredly never back a project of this sort again, and I know that's going to hurt project creators who needed the funds and were actually going to do what they set out to do.

    20. Missing avatar

      Dimitris on

      https://www.youtube.com/watch…

      1 month ago at CES

      Liliputting: "The final version should ship in a couple of months"
      Matchstick: "February to be exact"

      So either that was a blatant lie or you just suddenly decided to upgrade the CPU and add the DRM no one seems to care about...

    21. James D Goodwin on

      The delay is not a life or death matter for me. The direction espoused by the team appears to be a responsible endeavor to field the best product, which I support. Having been burned on one Kickstarter project I look forward to the satisfaction of a successful conclusion to this project.

    22. CEnnis on

      Please contact me to let me know how you will refund my money.

    23. Missing avatar

      Ben Zandstra on

      >>> Be respectful and considerate <<< ??? Shows the message below this box.

      What the f*ck ? This is the fourth Kickstarter project which does not arrive at the promised time, if it will arrive at all.

      I'll add to the ones asking for a refund page.

    24. Missing avatar

      Ola Wallin on

      Give me my money back please! You obviously have known about this for a long time and no word about it at all.

    25. Missing avatar

      Keagan on

      Great update, oh hey guys it's february, we know we promised it now but it's gonna be in half a year lolkthxbai

    26. Missing avatar

      Zwirbel on

      I am not really happy with the delay, but much less with including DRM. It's supposed to be an open-sourced hardware, but with DRM? This is really going into the direction of fraud, since you clearly changed the direction of the product. Please refund my money.

    27. Matt Heinrichs on

      I understand things can shift, but so does the market. by August there is new tech out (Chromecast 2?). Please refund my money. If you are still interesting in August, I'll buy your stick then.

    28. David Wright on

      I thought I'd take a chance for 18 bucks, but I guess I should'a known better. Yeah, set up a refund page, because I have zero confidence you will ever produce anything. In fact, I think Kickstarter needs to change, to allow people that have obviously been ripped off to get some money back. This is bs, your delay is bs, and I guess the whole thing was too good to be true.

    29. Missing avatar

      Fritz on

      Updated title suggestion:

      "How to burn bridges and alienate customers, a simple guide".

      This project is now clearly in the realm of fraud. Not because of the delay, but because of how you are announcing it. The delay of 4 months is now as long or longer than the original delivery estimate of 3-4 months. You waited to announce it the last moment.

      This isn't a small incidental delay, this is one that you have known was coming. You have been hiding it and brazenly lying by omission to your backers by leaving the belief in place that shipment was imminent.

      It is time to outline your refund policy and go back to doing everything possible to destroy your business before leaving the vaporware phase.

    30. aramir on

      Looking at all the comments ...
      I feel like I have to bring another opinion here.

      I AM OK WITH DRM.

      Yes I say it, in capslock. As long as it's an add on feature, something optional, a bonus function. I'm 100% ok with it.
      Also I'm not in a rush for a matchstick, I lived 22 years without it, I can bare 6 more months.
      As a dev, I'm also pretty happy about the hardware upgrade.
      So no I'm not whining for a refund, even if that's a really "tricky" move from you.

      But yes, please more MAIL updates (no fb and tweet), and no more delay ! Otherwise I'll jump on the train and ask for a refund too.

    31. Shari Reynolds on

      Super disappointed! Please refund my money. I´ll consider it again once you have a product and a real timeline that doesn´t shift with the wind.

    32. Missing avatar

      Eliot Blennerhassett on

      Looking back, you said on January 9th !!! that you would *on time* - what the heck?

    33. Missing avatar

      Jean on

      I don't want the filthy DRM in my open device. What on Earth did you smoke?

      I encourage everyone to * REPORT * this project through the report button at the bottom of the Matchstick Kickstarter page.

      Please tell us how to get a refund! I want my money back!

    34. Missing avatar

      Jeff on

      Reposting this from a comment elsewhere:
      From the Kickstarter campain description "Status & Schedule":
      "The product is fully functional today, with the hardware design final, tooling complete, and manufacturing ready to ramp up in the next 30-60 days."
      So, sounds to me that this project is somewhere between "fraud" and bait-and-switch. No way the above statement was true back in October yet only now you tell us that you are basically starting over again on new hardware.
      Please send me a copy of the "fully functional", "final hardware design" version that was allegedly complete in October. That's what I contracted for!

    35. Missing avatar

      Blizzz on

      Please drop the DRM crap. Or make it optional. No desire on having this malfunction.

    36. Missing avatar

      Don Sautter on

      Please provide refund information - Redesigning the product against the spirit of the original description, leaving your early developers out in the cold, waiting until your delivery month to announce a significant delay, no thank you! I expect that in August we will be told that December is the new target. Please stop the ride and let me get off.

    37. Warren Coakley on

      I dont care for DRM,this should of been considered for V2 to be honest. Im not particularly happy about it,but i will consider waiting for a while. Your KS backers entered a contract for what you were selling and now you have change that contract which doesn't seem fair at the last minute.

      Expect a mountain if refund requests

    38. Missing avatar

      Eliot Blennerhassett on

      I was expecting my matchstick to arrive any day now. Production would have had to be organised months ago. You knew you didn't do this and didn't tell us.
      I signed up for a certain level of processing power, and don't care about DRM. I would MUCH prefer to get the original spec stick now that wait 7+ months for a new one.
      If you wanted to do a Matchstick2 as you describe, you should have delivered this one as promised, and do another kickstarter for the upgrade.

    39. Ruben Torres Jr on

      Please take as much time you need and I'm looking forward once it's in my hands.... �����

    40. Matías Robertson on

      Now, that being said:

      1. 6 months delay is not a delay: is a new project. And it is a project I didn't invested in. Don't play with us.
      2. DRM? Seriously? Not even iTunes uses drm now and you are planning not only to support it but also Invest part of the funding money in it? Badly played guys...
      3. You have asked us a lot of times about a lot of things, but no about the change on the hardware or the use of drm? Too bad.

      So, again: I think you should offer refunds.

    41. Starbound Entertainment on

      We don't have a choice but to wait for it...
      I already have a chromecast dongle,a ezcast dongle ,a smart TV ,a dual core android dongle and a quad core cs918s android TV Box ...

      I don't even use the chromecast or ezcast anymore ..

      I find that I actually use the cs918s and a wireless mouse every Day to watch
      movies,surf the web,play music or karaoke and have developed an app called "VOCAL ADDICTION" on Google play store,a new more powerful android TV Box cs4k has come out with dual wireless microphones option.. can't wait to check it out.. I think these android TV boxes are 300% better than mirroring sticks..
      I can only hope the new matchstick will be able to Compete.
      i hope to see it in 6 months . ..
      thanks for all your efforts
      VOCAL ADDICTION

    42. Matías Robertson on

      Now, that being said:

      1. 6 months delay is not a delay: is a new project. And it is a project I didn't invested in. Don't play with us.
      2. DRM? Seriously? Not even iTunes uses drm now and you are planning not only to support it but also Invest part of the funding money in it? Badly played guys...
      3. You have asked us a lot of times about a lot of things, but no about the change on the hardware or the use of drm? Too bad.

      So, again: I think you should offer refunds.

    43. Missing avatar

      Jeff on

      Given that this is a hardware project, you had to know months ago that you would not meet the early February ship date. Delaying until now to communicate demonstrates to me a lack of good faith and makes suspicious that you will have anything come August. I didn't hear any clamor for DRM or other new features. I just want what you promised 3-1/2 months ago. I could have understood a delay of a month or two. But a 7 month delay that is essentially 2X the time from the original purchase is just not acceptable. You have broken your "contract" to deliver a specific set of features at a specified date. How can I get my refund before all your money runs out?

    44. Missing avatar

      Fabian Wilson on

      Refund me please they just released a new Raspery Pi and I can get that now instead of waiting 6 months for this.

    45. Wayne Bruce on

      Six months delay!!!??? It's better this thing play some 4K videos until there!

    46. Missing avatar

      Martin Chovancik on

      I didn't ask for DRM and I'm quite happy with the original hardware/software spec. This is disappointing as hell. Delays happen, I can appreciate that, so let's make it the end of April. Get the original sticks with the original promised features out then start another Kickstarter campaign for the Matchstick v2 with better hardware and DRM support. I think that's a fair compromise. Those who are willing to wait for the redesign will support you, the rest of us will be happy with the original stick.

    47. Missing avatar

      Dimitris on

      Such a disappointment... I would be OK with a couple of months of delay, but not this. I personally do NOT care for DRM's, i don't use Netflix, i wanted Matchstick to stream content from my phone and laptop to my TV. I supported you because of your open source approach and based on the fact that your delivery date was on February 2015. Is there a way to get a refund?

    48. Matías Robertson on

      6 montes delay??!! Are you kidding me?

      Where is the button to get my refund?

    49. Missing avatar

      deleted on

      This user's account has been deleted.

    50. aramir on

      AH AH AH.
      OK, I won't jump on the hate train.
      But come on guys, zero updates for months and then *boom*
      "6 month delays, sorry. :kiss: "
      That's too much.
      I'm ok with delay, February sounded crazy when I backed up the project so I expected it for late march. But 6 months ... I guess it's for the better. But you've got to keep in mind that you're gonna ship a product different that the one expected. Better, maybe, but still different.... It's normal some people feel to have been tricked by this move. You completely redefined the product, you changed the product people have paid for, without their consent.

      So yes, please to avoid such hate in the future, post more updates. And, NO facebook and twitter updates DON'T count as updates!!! I consider fb, and twitter to be personal places, I don't want anything remotely close to advertisement on it. Also I don't consider a 140 character message as a proper update. There is an update mail function on kickstarter, please use it.