The Pro is almost here!!!!
The entire team here at M3D would like to take a moment to thank you from the bottom of our hearts for your continued support. Without you, we would not have been able to grow and develop into the leading innovative 3D printing company that we are today. For this reason, we would like to express to you our sincerest and deepest gratitude for helping to make the Micro and M3D brand a reality. During the last two years, we have learned much and continue to do so on a regular basis based in part on your feedback and user experience. In providing us with this feedback, you have given us the information we’ve needed to continue to improve upon the Micro and our company. As such, it is important to us to let you know that we plan to continue to upgrade and support the Micro as we move forward into the future to ensure that it is able to produce and meet the needs of the community. Thank you once again, and we look forward to your continued support moving forward!
The M3D Pro
Have you been anxiously awaiting news about our new and anticipated M3D Pro? The wait is finally over! As the original backers of The Micro M3D Printer, you are getting a heads up on all the details of the M3D Pro before anyone else. Without further ado, we are pleased to announce that pre-orders for the M3D Pro will become available during the middle of next week through an all new Kickstarter campaign! Keep reading to find out about the M3D Pro, the new Kickstarter Campaign, some exclusive first looks at the Pro in action and what you, as original backers, can look forward to during this new campaign! The Pro is the first of it's kind in the 3D Printing Industry. The Pro will ensure users a reliable and accurate printing experience regardless of their experience level, something no other system on the market has been able to claim. Both beginners and advanced users alike can rest assured! In addition, our power efficient heated bed (uses 8x less power than conventional heating beds) will make printing with problematic or prone to warping filaments much easier as well as opening the doors to a variety of third party filaments that may have been previously off limits.
How to Support the Pro
To support us in the development and production of the Pro and breaking the barriers to reliable at home printing, please consider backing our new Kickstarter for the M3D Pro. We have listened to your feedback and designed a printer with all the features you’ve always wanted and then some. We would not be where we are today without your generous support, and for that reason, we are proud to offer you, our original Kickstarter backers, a special reward if you choose to back our new M3D Pro. Only original Kickstarter backers for the Micro are entitled to this deal!
Our Special Micro Backer Reward
If you back our new campaign for the M3D Pro, 50% of any amount pledged towards the Pro will be available as additional Micro backer pledge credit* valid for use on accessories, filament, shipping, and apparel via the M3D store page. (*Additional pledge credit CANNOT be applied to VAT or to original/additional pledge/s)
To make pledging for the M3D Pro even easier, all pledges will now be verified via Kickstarter internally. This eliminates the need for an external transaction ID number and will make the process of receiving your reward that much easier!
What We’ve Learned
During the last few years, we have learned a lot in terms of what you, the consumer, are looking for in a 3D Printer and what you desire from us as a company. When we first got off the ground, we were not equipped with a full customer support staff. However, this is something we soon realized you desired (and that we needed to provide). We now have an expanded support staff ready to assist you. In fact, we currently employ over 50 employees company wide. We also acknowledge that sometimes changes need to be made quickly. If we find something that needs to be improved upon based on your feedback, we listen and make it our first priority to find and apply the necessary solutions no matter how minor they may be.
In addition, we have added a customer support manager who is passionate about ensuring that you and your Micro get the advice and service you need. We have also added a scrum master to provide regular and adaptive updates to the software as fast as improvements can be designed, as well as more comprehensive quality control checks so that every printer will be the tool you need it to be when it arrives. Furthermore, we have created better and more accessible user guides covering every category from settings management to full repair tutorials, a user manual that has been designed to benefit both the novice user and the more experienced user, and available print testing so that we can help scan and identify any problems in your print files to ensure the success of your projects. M3D will also be launching our own print file database very soon. This database will be full of models tested for reliability and optimal settings for use on the Micro and the M3D Pro.
We have also received substantial feedback from customers about the difficulty of printing with traditional ABS. To address this issue, we have designed a brand new filament (ABS-R) that has the characteristic strength of ABS without the warp and the odor that ABS is known for. One of the reasons we created ABS-R, was that it is more environmentally friendly and it eliminated the need for a heated bed. We have decided to include a heated bed as a feature for the M3D Pro because many of you expressed to us that having a heated bed was something you desired and we wanted to give it to you.
We also saw a need to develop a filament that was strong, flexible, and resilient to heat, so we designed Tough 3D Ink. Our Tough 3D Ink is unique in the industry because it is extremely versatile as it bonds to itself extremely well, is virtually unbreakable, and can be printed with flexibility or rigidity depending on the settings you use.
A first look at the Pro.
Once again, we would like to thank you, our original backers, from the bottom of our hearts for making our idea a reality. We truly would not be where we are today without you. You have given us the ability to make this technology accessible to the average everyday consumer, a technology that was once only reserved for engineers, architects, designers, scientists, and the like. We have certainly come a long way since we first launched the Micro and have learned a lot throughout this journey and we look forward to continuing to improve this technology and making it accessible and easy to use for as many people as possible.
For those of you who may have missed our communications on how to receive your Micro or were waiting for Linux to be available before receiving your printer (Linux is now available for download here), please log into the portal so that you can submit your backer information (your username is the email address you used to place your Kickstarter Pledge). After you have done so, please contact us at email@example.com so that we can further assist you in claiming your printer. As always, if you have any questions or concerns about your printer, please let us know. We have a staff here at the ready to assist you with whatever you may need.
The M3D Team