Use this space to cheer the creator along, ask questions, and talk to your fellow backers. Please remember to be respectful and considerate. Thanks!
Thank you for letting us know, I'm so sorry you have been waiting! I have just looked up your order and it looks like you have not completed your backer information through our portal yet. You can find it here https://printm3d.com/portal/
Your username is your email
As soon as you have finished, please let us know here in support at https://printm3d.com/contact so we can finalize your shipping
I backed this project when it came out and i'm a bit mad that I never got my M3D and it's now released and selling. Can someone please follow up on my order? Thanks
FOR RESALE : I'm getting rid of my brand new Micro for $250 shipping not included, payment by WBT or paypal. PM me or email me http://scr.im/corgol
Thank you for letting us know! I have just confirmed your order and it looks like you have not completed your backer information through the portal yet: https://printm3d.com/portal/
Your username is your email
As soon as you have finished, please contact us in support at https://printm3d.com/contact so we can finalize your shipping
Thank you for reaching out to us! I have just checked your order and it looks like you have not submitted your backer information through the portal yet: https://printm3d.com/portal/
Your username is your email
As soon as your finished, please contact us in support at https://printm3d.com/contact so we can finalize your shipping
All the best,
Never got your printer? Posting here probably won't do you any good. Contact M3D directly via their website contact form and someone from M3D will get you taken care of.
@Sureech. There is no point in just waiting. M3D has delivered all of their kickstarter awards a long long time ago. If you haven't received your printer yet it is because they (or Kickstarter or Amazon) lost your contact information or something similar. You can only get your printer by contacting M3D via their website as it has been stated several times before. Look for the link further down this page.
Still waiting my printer too.
@Megan: yes there is and if you just would have read the comment before yours, you would know, what that could be....
Can I get a refund or something? It's been almost 2 years since I backed this and nothing has arrived, no updates since September last year either... Other backers, is there anything to do about this?
Daniel Egger - You may have better luck contacting them directly via the sales / customer support form. Linked below.
No printer in sight here. Still waiting!!
@Chris Chin & @NS Chances are M3D won't see your post here. Best way to get their attention and get your printers is to contact them via contact form:
https://printm3d.com/contactm… (enter zeros for fields you are unsure of)
Still waiting three
@Jody Flohr. Since you are unwilling or unable to look for information on the internet you are going to have a bad time with the Micro (and ANY other 3D printer) so don't bother trying to get it... (hint: the info you need is right here on the page where you are reading these words)
Jokes aside. You should click the link in Mr. PACG's post just below your own post. That will lead you to a form you can fill out to get in touch with M3D's management. Just fill in something in the fields you are unsure of.
(Sorry for being so harsh, but this has been repeated over and over and over again.)
Still waiting for mine. Already paid everything. Loosing my faith in backing projects.
When can i receive something?
@Phillip Mance - It is unlikely that they will see your post here. Best to contact them directly via email form: https://printm3d.com/contactm… (enter zeros for fields you are unsure of)
Have not got mine yet
When will it be shipped????
can I get my money back please??
@Klimskady Sadly no Astroprint compatibility but someone created a sweet plugin called M3D-FIO that allows the M3D Micro and OctoPrint play well together.
I still am angry you went back on your word about making the Micro M3D usable with Astroprint then go and make your software closed source. Please reconsider and do the right thing for your customers, we have the right to use other tools to help make our 3D printing experience the best it can be. I have had nothing but excuses via email and think you don't care about how your customers feel.
So what's preventing M3D to proactively contacting those backers whom haven't received their Micros yet?
Lot of good community and M3D created tips, tricks and info in the support forum. Search function is much improved and topics are more organized. It's worth signing up and clicking around if you are new to the Micro or are having troubles using/printing/etc.
@Mogens Kjær - I can sort of understand that but I think that being respectful should remain in place all of the time. However, the Micro 3D is a complex machine to work with and you need to be able to read the forum information to get it working well. Those that are unable to work a scroll bar or scroll wheel to read the comments here are probably going to struggle with the printer.
Look just one comment below your own.
Out of the last 13 comments 5 of them have been advice on how to get your printer if you haven't already got it.
...Getting increasingly difficult to be respectfull and considerate...
I have yet receive mine, please help thabjs
@ahssini yassine - Contact them via contact form on their website for a quicker response.
Kindly advise when you will ship my pledge $299.
@Mr. PACG thanks for helping inform everyone of this. The contact form is the fastest way to reach us now as we see requests here quite rarely and we prefer conversations where we are very actively monitoring them. The login report only shows the last date we logged in after a log out (we don't usually log out).
@Chua Soon Heok - M3D's last login to kickstarter was Jan 10 2016. You'll have better luck getting the issue resolved by emailing them (https://printm3d.com/contact…) or contact them on their support forum (https://printm3d.com/community/).
Helloooooooo!! Anybody there? I made a comment about when to receive my printer in December. You did respond to tell that I do not fill in my information to deliver properly - I did that. Then, no more updates on when the delivery is going to happen. When am I getting my printer?! Your so-called 3D printer project is really "Delay-Disappointing-Dispicable" !!! I want a refund - pls respond to this request ASAP!!!
@Cesareo T. Bermundo - It is unlikely that they will see your post here. Best to contact them directly via email form: https://printm3d.com/contactm (enter zeros for fields you are unsure of)
Thumbs up on the new M3D forum. Lots of great community created tips, tricks and fixes, new platform has reliable and useful search (that was the biggest problem with the old forum).
Thank you for resolving the issue and directing me to the website to complete the process.
Still waiting on your kickstarter backed printer(s)? Posting here probably won't do you any good, you may want to try this 'Manager Contact Form'. Responses are generally quick. Hope this helps you get your printer.
https://printm3d.com/contactm… (enter zeros or whatever in fields you are not sure of)
Never received mine
@all who didn't get their printers yet:
You should contact M3D LLC directly on firstname.lastname@example.org
Failed delivery must be caused by some mix-up rather than the printers not having been produced yet.
Do you have access to https://printm3d.com/portal/ ?
It is almost a year late now. With that and all the negative remarks about the poor quality, I'd rather have a refund at this point so I can put the money towards a decent printer, but I'm sure that will never happen.
I have not received mine either. I wonder what's happened if 99% were delivered by September.
I have not received mine either. How does kickstarter allow there to be an "in stock buy now" button when they well know all have not been shipped out. I have not even received a survey.
Could you give an update on my order, please? I haven't received the printer,... yet...
Where is my printer?
after a year.. I didn't receive it. se ti trovo ti ammazzo brutto stronzo
I backed one. They said it was delivered. I didn't receive it. I am asked for shipping confirmation.
So it looks like a lot of us backers got screwed over by this company... what a shame. I ask them for a refund and they will not refund as they do not do it for kickstarter backers... what a load of SH*T. I think all of us who got screwed should come together as a whole and make a petition to kickstarter to force these nuckleheads in giving us a full refund, so we can use those funds for a real printer made by a real company.
Let get this situation handle, if M3D were smart they should handle this themselves and not make us go to kickstarter
I'm losing faith on kickstarter. Out of 10 projects I've backed 4 of them have been jerking me around. I don't want to backed anymore projects until Kickstarter take responsibility for the shit we fund. Fuck you Kickstarter. I'm tire of you guy putting your hands up like you guys can't do nothing about it. I should make a fake project so I could take people's money it would matter to Kickstarter cause it won't be there fault that I defraud people wit me fake project. Assholes.
Am I EVER going to get mine???
I'm still waiting. I don't get it??
In Stock. Don't Buy Now!
- suggest you look elsewhere for a 3D printer, you'll get a lot less failed prints, and have more fun 3D printing...