Use this space to cheer the creator along, and talk to your fellow backers.
Have a question?
Sorry for the typo below, meant * testing and developing...
Hi, we are very happy to announce that our Android App is out. We are still of course resting and developing further, but here are the list of phones that our android app will work well on -
1. Nexus 4
2. Nexus 5
3. HTC One
4. Samsung S3
5. Samsung S4
6. Motorola G
*Required Android Version - Android 4.3 or above.
For any other Android device -
Please note the Android app will install and work (in terms of functionality) if it is a device running Android 4.3 or higher. However the application has not been optimized to work well on larger screen sizes.
Thanks again for your interest and your patience!
LUMO website says that the Android app would come out by the end of 2013.
Woohoo, website says that Android app is coming soon... for select devices.
Currently compatible with Apple iPhone 5S, 5C, 5, 4S, iPad (3rd and 4th gen), iPad Air, iPad Mini with Retina Display, iPad Mini, and iPod touch (5th gen).
Available December 15, 2013 for:
Samsung Galaxy S3, Samsung Galaxy S4,
Nexus 4, Nexus 5
Works with select Android 4.3 devices and above.
Android update: Due to the fragmentation in the Android market space, and the decision made by many carriers to push Android 4.3 to their android devices in the market, has made us think through the list that we will be supporting for the LUMOback Android application. As more and more carriers plan on pushing Android 4.3 update to their devices soon and since Android 4.3 brings in a universal BLE (Bluetooth Low Energy) Stack from Google, we have decided to support LUMOback application on Android devices running Android version 4.3 or above.
This means that our application will not work on Android devices running any android version lesser than 4.3. -- As always we are eternally grateful to all of our supporters for their continued patience and support! Many thanks!
Yes, we're working hard and we will be releasing our Android application around the winter holidays. We will be supporting all Samsung devices running Android version 4.2 or version 4.2.1 or 4.2.2. Given that not all Android phone manufacturers support BLE SDKs we will only be able to support those devices for now. Please rest assure we plan on adding support for devices from other manufacturers by early next year.
Please consider signing up on our website for periodic updates and news on our product and future offerings. Thanks again for your continued patience!
Any word on Android? I am eager to ditch my ios device just to use Lumo.
@ Dillon - Hi, yes, we are definitely working on Android. As you may know Android is a fragmented market and only a subset of phones with BLE will work. Each phone manufacturer has a different BLE stack that allows us to connect with. Although Google just released a native stack that all manufacturers will hopefully begin transitioning to early next year, our first Android app will be built on Samsung Galaxy phones because it serves the largest footprint of BLE phones in the Android market. We will transition to the Google native APIs early next year that should work with your Nexus 4. THANKS again for your continued patience...rest assured we are working hard. And please reach out to our Customer Support at email@example.com if you have any further questions at all. Take care!
More than happy to help you out! Seems that there might be a connectivity issue if you are not getting the vibrations. Also, it could be not properly charged or as obvious as it may sound, it may not be powered on. In any case, please reach out to our Customer Support team at firstname.lastname@example.org as they do a great job at troubleshooting and will ensure to take care of your issues. Thanks again and apologies on the issues you are having....
Has anyone had any issues with the LUMO not vibrating. I'm trying out mine for the first time and I have tried calibrating it a few times, resting it, etc and still no vibration :(
I believe it will be compatible... don't see any reason why it wouldn't be. When I searched for Bluetooth devices recently my Nexus 4 found "LUMO", of course, it wouldn't do anything when you tap it, but at least you know that it finds it.
Hi there, will you be updating the existing Lumo device to work with Android, or will we have to buy new hardware? I really hope the former, since that's kind of the entire reason I bought it to begin with. I just bought a Nexus 4 with Android 4.3 and Bluetooth 4.0 in anticipation of this new software release :)
@Aaron - thanks for the inquiry! Yes, we are very aware that Android 4.3 is out but it will still be several more months before those products actually hit the market. Our team is fairly small but we are working very hard to make the Android version happen. I don't have a specific date, but we are aiming for the next few months. By the way, a great article on the Wall Street Journal came out just yesterday that highlights our product and upcoming enhancements. Exciting stuff...so once again we genuinely thank all of our KickStarters for being supportive and extra patient!
So a LUMOback hardware refresh is here!
Android 4.3 with native BLE is out. Do we have a timetable now? I haven't ever been able to use my LUMOback, and the technical constraints were not made clear earlier.
Yeah Dominic, hopefully 4.3 will address this going forward.
I understand your concern and inquiry, but the major reason we haven't been able to build an Android application is because the Android ecosystem is not quite ready yet for Bluetooth Low Energy (BLE) enabled devices.
The Android operating system currently does not support BLE - the communication protocol the LUMOback sensor uses to connect to the mobile phone to calibrate and send data. Some specific Android manufacturers that have built BLE compatible smartphones have released their own BLE stacks, however, this would require our small team to develop separate Android apps for each specific phone - an app for the Motorola RAZR and a separate app for the Samsung Galaxy S3. We know that Google is working hard on a native BLE stack that would allow us to build one Android app that could work with most or all BLE enabled smart phones. Until then, we can't launch our Android app...but please know that we are fully aware of people's eagerness and we are doing the best we can. Thanks for your continued patience!
I like the product but It has been put away in my drawer for the past 7 months. There's no android support at all. Just like the Cookoo Watch. Projects like these discourage me from backing up anymore in Kickstarter. Unless there's actual software for iOS and Android as beta during the campaign, I would pledge. I get the whole "Dream into Reality" projects put in kickstarter, but please at least make a working (whole package) product that people can use.
@ Hector - Hi! Thanks for the feedback, really appreciate it. We genuinely value customer feedback and comments, as this helps us evolve and improve our future offerings. As a friendly reminder, please do email us at email@example.com for any specific comments or questions . Our Customer Support team would be happy to help.
Thanks and take care!
Oops...."...it was .48 according to LUMOback
The iOS update is pretty cool in a lot of ways, but I do miss the battery percentage meter. Perhaps if you could put the battery percentage right above the battery icon or maybe show the percentage when you touch the battery icon.
The distance meter seems alright thus far. After a half mile walk, it was off by .02 miles I walked .5 miles according to my phone but .48 according to my GPS. Looking forward to comparing the distance with a longer walk.
The upcoming Android API #18 looks like it will finally get us closer to LUMOback on Android !!! :D
Hi Omer Shoaib,
I will be sure to have our Customer Support team to look into this promptly. Please feel free to email firstname.lastname@example.org for any additional questions.
Hello, I still did not get my LUMOback, can you check it please?
Sincere apologies if this was overlooked. I will get our Customer Support team to look into this promptly. Please feel free to email email@example.com for any additional questions.
Thanks for your inquiry. We are working hard on developing multiplatform experience. We're a small team but already expanding and hope to be expanding our capabilities soon as well.
Stay tuned, thanks!
I know people keep asking about Android, +1 from me. Recently switched from iOS to Android and the Lumo is currently useless :(
Hope it gets here soon, good luck!
@ Hector and Jerry - thanks for the feedback! We are definitely working on it and evolving. We have replacement straps we can send, and also have an alternate type strap that we can send out, in case the original ones are not working for you. Feel free to send a request to firstname.lastname@example.org and our team will be sure to assist.
Like what Hector says, the buckle that was used was pretty cheap and it broke on me...have to use Velcro Straps in place of the buckle. Been looking for a replacement.
Thankfully the option to put it to sleep is there now. It's still using some power (although very minimal) while in this state I assume and isn't really "off" right since the Touch button has to detect a touch?
Monisha, how does one go about getting replacement straps or do you know of any compatible after-market straps that can work?
@ Aaron - Thanks for checking in! Unfortunately it is not ready for Android use quite yet. Since we are a small sized team, we are focused on gaining compatibility one project at a time. When we first started, we were focused on creating a great experience for our iOS users. We are now focused on creating the same great experience for our Android users. We hope to expand both our compatibility and team in the near future in order to create a multiplatform experience. Please rest assure that we are diligently working on it. Stay tuned!
Just wondering if we could get an update on Android support. If there are test builds, I'd love to try it out.
@Sinan I have sent you a direct message regarding this, please view it at your earliest convenience
I have not received a shipping notice or a tracking number. Have you shipped all orders at this point?
Thanks Monica, I have compiled the thoughts and will email them later today.
Anyone have any feedback on replacement straps/bands? I think it has been previously noted that the original straps' material will lose its shape.
@Dillon We are working hard on building our Android version and plan on expanding to Android devices with Bluetooth 4.0 compatibility during the first half of 2013. I will be sure to email you once the Android version is available.
Yes, your existing LUMOback device should be compatible with Android. Please stay tuned!
So I read that you are working on Android support. Any updates on how that's coming along and if it will be compatible with the existing LUMO device? Thanks.
@Hector Yes, we would love suggestions! Please email us at email@example.com with any feedback and/or suggestions. This way we can continue the conversation with the appropriate personel.
Would it be possible to submit suggestions? I have a bunch that should work depending on what and how the data is being collected/logged. I have years of experience in product development and testing specifically merging software with hardware.
@ Arnold: Thanks for the great suggestion. We are definitely considering it!
Since we can add a BT 4.0 LE dongle to any PC with USB port, would it be great if you can make the app for PC / Mac version to make a broader user demographic to a less tech savvy and for people that don't have/want a smartphone (which only available to limited type anyway).
Furthermore a Web App will be make it more cross platform access.
Thanks Monisha for being so understanding and responsive. I look forward to getting my LUMOback.
@ Matthew I have sent you a message via Kickstarter regarding this. Please view it to see more information. Thank you
I have not received a shipping notice or a tracking number. Have you shipped all orders at this point?
Thanks Monisha & Romita for helping me to solve the delievry issue. I got my Lumo finally! It is a super great product and i am taller now ;)
@Jerry Have you tried re-orienting your sensor? You can do this by going to Settings>Calibrate>Re-Orient LUMOback. I would suggest doing a hard reset. You can do so by the following instructions:
1. Make sure you are logged into your account so your data is saved into the cloud.
2. Plug in your sensor
3. Hold the touch sensor button for 10 seconds
4. Wait to see the light change to verify that your LUMOback has been reset
You can check to see if you are on the right app version by going to Settings>About and view the version. It should be on Firmware v0.1.1038, PRM rev. 1261.
If you have any further questions and/or concerns please feel free to email us at firstname.lastname@example.org
Anybody having problems with their Lumoback?
My Lumoback doesn't register "Running", I tried running (around the block), then running playing Squash for about 2 hours. Lumoback registers it as walking? I checked the animation tab and it shows that I am running but it just doesn't log as a run.
I have used this Lumoback for almost a month and it hasn't registered a run yet? I have updated the latest firmware got pushed a few days ago and the app is updated?
@Azhar We have received the information we need in order to finalize your shipment. Thank you for your message as well!
Still waiting my order