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Charge your gear anywhere!  A 2-in-1 solar lantern and phone charger that packs down to 1" thick. Portable power and light on the go! Missed the campaign?  Order yours today!
Charge your gear anywhere! A 2-in-1 solar lantern and phone charger that packs down to 1" thick. Portable power and light on the go! Missed the campaign?  Order yours today!
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3,964 backers pledged $279,743 to help bring this project to life.

We Did It! Next Steps & Shipments

Posted by LuminAID (Creator)
48 likes
We Couldn't Have Done It Without You!
We Couldn't Have Done It Without You!

Hooray, we did it!  Our campaign for the PackLite Max Phone Charger is officially closed, and we raised over $279,000 from almost 4,000 Backers!  Thank you so much for your support -- the response has been overwhelming, and really blew us away.

We're proud to say that over 3,000 solar lights and phone chargers will be donated to Syrian refugees through this campaign.  Our partners SCM Medical Missions will be sending out the first 1,000 to the Zaatari Refugee Camp in Jordan, and we'll be working with them and The Karam Foundation to distribute the rest in the coming months.

Backer Surveys Going Out This Week

Keep an eye on your inbox this week for an email with a link to your Backer Survey -- a questionnaire where you will provide your shipping address and confirm your add-ons.  If you didn't choose add-ons during campaign, you'll have a chance to add them now and pay for them prior to your shipment going out.  

We ask that you please fill out your Backer Survey by March 31st to ensure on-time delivery.  If you fill out the survey after 3/31, we can still ship your reward, but shipments will go out first-come-first-served, so you might lose your spot in line.

How Add-Ons Work

We're using BackerKit to handle our surveys and add-ons.  They set up add-ons in an online store that should look very similar to most ecommerce websites.  If you added extra funds to your pledge on top of the reward amount, that amount will be a "credit" on your account that you can redeem by adding add-on items to your "cart."  

If you want to add more items on top of the funds you've already pledged, add them to your cart, and you'll pay for them with your credit card just like a regular online purchase.  All add-ons and items in your reward will ship together in one package.

Shipping Timeframes

We are currently on-schedule for shipping!  This means that if you picked a reward with an April ship date, it will ship in April, rewards with May ship dates will ship in May, and rewards with June ship dates will ship in June...you get the idea!

If your reward is scheduled to ship in April or May, but you add-on items that will not be available until June, please be aware that we will hold your package and ship it when everything is ready in June.  The Artist Edition print will not be ready until June, for example, so any order with that item will ship in June.  As you browse the Add-Ons, anything that has a June ship date will have "(June)" in the product name.

Please feel free to comment here with general questions or message us with specific questions about your pledge.  If you have questions about the survey or add-ons, hang tight -- you'll get that email from BackerKit soon. 

Once again: Thank you!  We could not have done it without you!

Anna, Andrea and Team LuminAID

Brian Belmont, Christie J, and 46 more people like this update.

Comments

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    1. LuminAID 2-time creator on

      Hi Laura! Thank you for writing in. We are so sorry you haven't been able to get in touch with our customer service team. All April Backers should have received an email with tracking information a few weeks ago. We are in the process of shipping out all lights to April Backers this week and expect to ship all remaining orders out very soon! The tracking code you received before will start to update as soon as your package leaves our warehouse. We will also resend an additional email to all April Backers with their tracking code again once it ships. We truly appreciate your patience. If for some reason you didn't receive an email with tracking before, would you be able to email kickstarter@luminaid.com? I have also sent a note to our customer service team to email you directly to get in touch about this. We look forward to shipping out your package soon!

    2. Missing avatar

      Laura Hoey on

      I've been trying every way I know how to contact you folks, with no success. I had an April delivery date for 2-lights, and nothing has arrived and I've receive no communication from you for 2 months. Did I just get suckered out of $100? Please reply.

    3. Christy Long on

      I have t received mine and I went to check the status of the link and it is invalid. How can I get my light?

    4. Ravi Mehta on

      I added a spectra colour solar lantern to my pledge of 2 lights and 1 for charity (April shipping), so would it still ship in April or would be colour lantern change the date?

    5. LuminAID 2-time creator on

      Hi Kelli,

      Yes, all the Backers who joined the campaign before $100k will have a free Backer Branded PackLite 16 included in their shipment. When you receive your Backer Survey, you'll be able to see it already added to your cart as a free item in the add-on store.

      Thanks,
      Team LuminAID

    6. Kelli bradford on

      So all the backers you had before 100k are receiving the backer light as promised?

    7. TylerPresident.com. President. 2020.
      Superbacker
      on

      Congratulations!

      -Mathew Tyler, future President of the United States of America
      www.pres.me
      www.MathewTyler.org

    8. Missing avatar

      Scott Ellis on

      At a time when so much of the behavior in the nation and the world appears to be negative, counterproductive, or downright hostile, it's gratifying that efforts such as yours are being recognized and supported by motivated, compassionate people who understand that a better, humane path to the future exists. Thank you for the inspirational work you do.

    9. Missing avatar

      it does lighting on

      Great result ladies, I am thrilled you achieved the goal. I was wondering if you might consider a partnership agreement in the UK? Get in touch if you do via my website www.itdoes.co.uk. All the best with your product, it will be awesome!

    10. Missing avatar

      Connie Mendell on

      You ladies rock!! You are the true definition of successful entrepreneurs, Go team!