Frequently Asked Questions
Kickstarter is a platform that helps creative people find the resources and support they need to make their ideas a reality. To date, tens of thousands of creative projects — big and small — have come to life with the support of the Kickstarter community.
To support this project, go to the "Rewards" section of our campaign page.
Once there you can pick the reward that sounds best for you. The website will guide you through the steps to back the project. Remember, there is no charge unless the project is successfully funded.Last updated:
Shipping charges will be collected after the campaign ends before the rewards go out. This allows us to calculate your shipping costs exactly after factoring in your reward items, add ons, and shipping location. Otherwise we’d be guessing.
The minimum shipping charge is going to be about $5 and it goes up from there based on weight and distance. Single trucks can ship First Class which is the least expensive.
Larger packages (2 trucks and up) cost more and are too heavy for First class, so they will go by USPS Priority mail. The good thing about priority mail is that it’s fast, 2-3 days for most of the US, and trackable. The pricing for a 4 pack varies from $7.50 to $15 depending on location.
Rest assured that we are only passing through to you our actual postage costs. As a manufacturer, shipping is one of our biggest expenses and we don’t make a penny on it.Last updated:
All of our toys must pass extensive testing in order to be certified for use by children. Because these toys will incorporate materials such as walnuts, these toys will also undergo allergen testing to ensure that there is no issue for people with food/nut allergies.
Though we do not anticipate any issues in the testing process of these toys, it is possible that a particular material may not pass allergen testing, in which case we would substitute it with an alternative material deemed safe.
Rest assured, should this campaign be successful, you will receive the toys you have ordered once they have been tested and certified by an independent 3rd party laboratory.Last updated:
After the campaign ends, you will get a survey that will ask you to pick which trucks you want. It will be simple and easy. If you have any questions you can reach out to us after you get the survey. We will do all we can to get you exactly what you want.Last updated:
Yes! If you want to get multiple rewards please add the cost of the additional rewards to your pledge amount. Then you can tell us your intentions when the Backer Survey comes after the campaign ends. If the extra rewards are gifts you can even have us ship them to different addresses.Last updated:
Yes, you can supply a shipping address other than your own when filling out the Backer Survey. We will not be able to gift wrap it, but if you send us a note we can print it out and put it in the box.Last updated:
For now we are limiting this campaign to the USA. The costs to ship internationally are more expensive than the toys themselves, so it doesn’t make sense. Plus, toys must be tested for the countries they will be sold in, and right now we are only testing for the US and the EU.Last updated:
We have tried recycled plastic in the past, but there have been issues with the quality of the final toys. There is no way to be sure just what is in the recycled plastic unless you use post industrial recycled plastic as opposed to post consumer recycled plastic, and since we are a small company, we don’t have a safe source for this material. Safety always comes before anything else here at Luke’s Toy Factory. We are hoping to transition to a bio-based plastic soon, but that involves a lot of testing that takes time to get right. We feel that by replacing up to 30% of the plastic, we are taking steps in the right direction on the journey to complete sustainability.Last updated:
These are girls' toys! In our experience, it's up to the imagination as to how you play with these toys, and girls have just as much imagination as boys. Girls have a great time playing with our trucks. As we grow we will certainly be adding to our product offerings, expanding our line according to our plan as well as to feedback we receive from you!Last updated:
These toys are designed to be durable and can be played with indoors and outdoors! Take them to the beach, to your backyard, or to the living room. Whatever inspires you (or your child)!Last updated:
These toys are sink washable in warm water with ordinary dish soap. We do not recommend putting them in the dishwasher, because the heat cycle may warp the shapes.Last updated:
Cargo Truck: 6.5" long x 3" wide x 4" high
Fire Truck: 6" long x 3" wide x 5" high ( top of ladder)
Dump Truck: 6" long x 3" wide x 3.75" high
Tipper Truck: 6.5" long x 3" wide x 4" high
Stake Truck: 6.5" long x 3" wide x 4" highLast updated:
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