We love our clients. We love making custom slipcovers for our clients and being a part of the American makers movement that is happening right now. We also love to travel, and the idea dawned on us recently that we could take our business on the road and combine these loves of ours.
Our business specializes in making custom slipcovers utilizing an in-home pattern cutting process (detailed in a short video on the FAQ page of our website--more on that later). We have used this process to great success all throughout Texas, and we'd like to spread our wings and get our work out into the surrounding areas. We're setting out on a tour of the Southern states (LA, MS, AL, GA, FL, SC, NC), and we've decided to use Kickstarter to help fund it. At home we typically use a software to run estimates and invoices, keep our books and to collect payments for deposit and for final payment on work done. We're using Kickstarter as a means of collecting the front end (deposit) on work that our new Southern state friends might want. If we can garner enough interest in our tour (in certain cities) and fund this trip, we'll start gassing up the van and make our way to your place, if we don't, no harm done, and everyone gets fully refunded. We'll still be using our original software as we do every day for estimates, etc., we'll just be getting funded on Kickstarter for deposits on jobs by new clients who are ready to begin work. Easy right?
Our plan is to leave Houston on October 6, 2014 to begin our tour and to return in two weeks. We'll be bringing fabric and cutting materials to make patterns for the custom slipcovers and either shipping cut patterns back to Houston to begin production or schlepping them around with us until we return to Texas. This is what a pin-fit at your home will look like...
Once we're home, we'll begin construction of the slipcovers and ship them back to everyone once they've been completed (we're giving ourselves a 4-6 week timeframe for this process as we'll be out of town for two weeks, effectively lengthening our typical run time).
All told, we're excited to make some new acquaintances, visit parts of the country we've never been and get our product out into the world in a way that we've as of yet not had an opportunity to do.
We thank you for your support in this endeavor. Looking forward to meeting you soon.
Laura & Nathan Siebert
Risks and challenges
We've been at this game for going on four years now, and we feel we've done a great job of keeping track of common issues which come up regarding having custom slipcovers made. We've spent a good deal of time thinking about these issues, coming up with solutions for them and working them out on our FAQ page from our website. We urge all of you who are considering having us do some work for you to look at this page: http://www.lsslipcovers.com/faq.html to answer most of the questions you might have regarding our process. We feel confident that this tour shouldn't present us with too many challenges which can't be answered on this page.
We've had the pleasure of doing quite a bit of work outside of Texas as of late, and we've learned quite a bit about the process of doing custom work from afar and how to ship that work back to our clients in a speedy and cost-effective way. We anticipate that most of the work that we'll be doing on tour will be able to fit into USPS-approved boxes for shipment and no other more elaborate method of shipment will be required to get work back to our clients. We do have experience with shipping via Greyhound across country and feel confident in our ability to get packages to our clients, but we've found that it can get costly rather quick. Our goal is to utilize USPS for all jobs (the average shipping cost is around $50 with insurance for the work included--insurance will be required for all shipped jobs).
Since we will not be able to return all jobs in person, our clients will be responsible for installing their slipcovers on their own which presents its own set of challenges. We will be supplying videos detailing proper installation techniques or offering Skype sessions to clients in order to avoid any unnecessary and unwanted damages to the finished products. We also have a Care Guide prepared on our FAQ page which is available for download.
Alterations will be available for a limited time on all returned work. We will require 5-6 up close images of any damaged slipcovers in order to determine if it was due to a manufacturing error or likely improper installation or care. For slight issues such as a zipper malfunction, we may recommend a local source with a stipend for repair. Any other malfunction, manufacture error or alteration will be time-limited (within 15 days of receipt) and will, again, need to be documented with multiple images (preferably from multiple angles) for compensation.
We are planning an itinerary of cities to travel to on certain days and hoping to stay on a tight schedule, but as we all know, life happens, and there may be unforeseen things which may delay us or prevent us from making a stop. We are committed to making the most of our tour and to our clients, but one breakdown on the road could change/cancel a lot of plans We're doing all of the planning we can to prevent such an occurrence, but like they say, "the best laid plans..."