Frequently Asked Questions
CREDITS: Who took all these breathtaking photos and starred in quite possibly the best three-minute film about automatic instant photography that I have ever seen?
Ah, an excellent question! There are so many people who put in an incredible amount of hard work, time and dedication into this campaign, and without them it simply wouldn’t have been possible.
Lomography would like to say a huge thank you to our videographers Gabriel Hyden (https://vimeo.com/hyden), Shawn Engler (http://188.8.131.52/~shawneng/), Vita Mak (http://powernapover.com/), and Yuta Tsunoda (http://tokyo-d-plex.com/~kazuhitohashimoto/yutatsunoda/top_photo.html).
A huge thank you also goes out to everyone who provided us with a location to shoot – Hotel Altstadt (http://www.altstadt.at/), Atzgerei (http://atzgerei.com/), Motto (http://www.motto.wien/), Mochi (http://www.mochi.at/), Mingus Kindercafé (http://www.mingus.at/), Wiener Handwerk (http://wienerhandwerk.com/), EDITION Hotels , and Parc Antique & Lifestyle (http://www.par-c.com/). Thank you to G K Lee (https://www.instagram.com/hejwednesday/) for the photos of Sarah Baderna (0:22) and Paige Lemek (1:34), and to New Centre for their fantastic track Automatic Love.
We would also like to thank everyone who tested the Lomo’Instant Automat, and shot or appears in all the beautiful pictures we’ve used in this campaign: Boris Brkovic, Axel Gülcher (http://www.axelguelcher.com/), Daniel Bointner (https://www.danielbointner.at/), G K Lee (https://www.instagram.com/hejwednesday/), Jae Joseph, Dorian Braxton, Brandon Murphy, Jonathan Taylor, Krystal Ryan, Sarah Fraser (https://www.instagram.com/sarahfraser6/), Sarah Baderna (https://www.instagram.com/sarah___bader/), Minami Okabe, Emily Ngo, Thomas Yeung, Rachel Trachtenburg (https://www.instagram.com/trachtenbirdy/), Ruby June (https://www.instagram.com/rubyjune/), Coco Alexander (https://www.instagram.com/cocoalexander/) and Lomography Staff.
We currently estimate that the Lomo'Instant Automat Camera will be ready for delivery by December 2016 just in time for the holidays!
Unfortunately, we cannot guarantee that orders will be shipped in the order they were made. This is because different cameras take different amounts of time to produce and we want to ship out cameras to backers as soon as they are ready. Currently, it looks like the Playa Jardín will be produced first, then the Bora Bora and then the Punalu'u and South Beach.
We then will divide the shipments into our 3 main shipping hubs and will get the cameras to backers as soon as possible. Delivery could take up to 1-2 weeks from when the cameras reach our shipping hubs.Last updated:
Here are the shipping and handling details for locations around the world:
USA, Canada: $0. Hong Kong $10. EU, Taiwan, Singapore, Macao, China, South Korea, Indonesia, Philippines, Malaysia, Thailand, Vietnam: $15. Australia, New Zealand, Papa New Guinea, Switzerland, Norway, Sweden, Finland: $25. Argentina, Brazil, Chile, Colombia, Uruguay, Belarus, Kazakhstan, Peru, Réunion, Venezuela: $100. The rest of the world: $35.
If you have a specific question about shipping, handling or local charges, please don’t hesitate to contact us!Last updated:
We will ask for your shipping information in a survey which is sent out after the Kickstarter campaign ends. We may send out this survey closer to the time of shipping rather than straight after the campaign (since if we send it later, we limit the chance of address changes happening).Last updated:
SHIPPING & DELIVERY: Can you indicate zero amount or lower value when shipping to me? I would like to avoid high customs costs.
We're sorry, but the product needs to be valued with a price since this is required by customs, so we cant declare this with zero value as a gift or donation. Please check the import duty fees with your local customs office as we cannot handle these types of fees.Last updated:
This is not possible since Kickstarter only works with Stripe payments. If you are having persistent problems with payment, please send us a private message and we'll do our best to help you sort out the issue.Last updated:
You will only be charged once the Lomo'Instant Automat is successfully funded at the end of the campaign.Last updated:
FEATURES: What is the difference between buying the Lomo'Instant Automat and the Lomo'Instant Automat + Lens package?
If you buy the Lomo’Instant Automat you'll get the camera with its built-in lens (60mm, 35mm equivalent). If you buy the Lomo’Instant Camera + Lens package you'll get Wide-angle, Close-up and Fisheye lens attachments as well as the camera with its built-in lens.Last updated:
The Lomo’Instant Camera works with Fujifilm Instax Mini. This is available in the Lomography Online Shop, in Lomography Gallery Stores worldwide, and in many camera shops.Last updated:
The Lomo’Instant Automat uses two CR2 batteries (2 x 3V). We recommend using rechargable batteries. The Lomo'Instant Automat does not have a USB charger or battery pack.Last updated:
The exact weight of the Lomo'Instant Automat is still being worked out. We're optimizing it to make it as light as possible.Last updated:
The Lomo'Instant Automat works with 3-step zone focusing. The distance can be set by turning the focusing ring on the lens to select 0.6m, 1-2m or infinity.Last updated:
The Lomo’Instant Automat has two different shooting modes depending on your shooting preferences. You can easily select your shooting mode by pressing the Shooting Mode Button.
“A” - Auto Shooting Mode
When the camera is on, it’s set to Auto Shooting Mode by default, you will get perfectly exposed photos in various situations. The Lomo’Instant Automat determines aperture and shutter speed automatically (and auto flash output if flash is on) for perfect exposures. This is the perfect mode for shooting all hours of the day and night!
"B" - Bulb Mode
When Bulb Mode is selected, the Lomo’Instant Automat will be set at B shutter at all times. The shutter will remain open for up to 30 seconds or for as long as the Shutter Release Button /Self-Portrait Mirror is pressed. If you want to expose longer than 30 seconds, you may use the multiple exposure function to expose the same film multiple times to accumulate exposure time. For multiple exposures, please see chapter below.)
As the aperture value is f/8 by default, Bulb Mode is perfect for shooting fun long exposures, night time shots and light paintings!
Auto Off Function
When the Lomo’Instant Automat hasn’t been operated for five minutes, regardless of the shooting mode, it will switch off automatically in order to save battery power. To re-activate the camera, simply press any button on the Lomo’Instant Automat.Last updated:
The Lomo'Instant Automat features a light-sensor and a flash-light at the front of the camera body. The camera determines aperture, shutter speed as well as flash output (if the flash is not turned off) automatically for perfect exposures.Last updated:
Yes, it can be used to fire the camera! However it cannot serve as replacement lens cap since the two cameras have different lens diameters.Last updated:
The focal length of the built-in lens is different on the new Lomo'instant Automat. Thus, the lenses of the Lomo'Instant and Lomo'Instant Wide cannot be used on the Lomo'Instant Automat.Last updated:
FEATURES: What’s the difference between the Lomo’Instant Automat, the Lomo’Instant, and the Lomo’Instant Wide?
The Lomo’Instant Automat, Lomo’Instant, and Lomo’Instant Wide all kickstart the imagination with unique features that optimize each of them for a variety of different shooting situations.
The Lomo’Instant Automat is a camera that does it all for you. Small enough to take with you wherever you go, aperture, shutter speed and flash output adjust automatically for perfectly-lit shots in any and every light situation. The technical stuff is all taken care of so you can focus on experimenting with unlimited multiple exposures, Splitzer, Close-up, Wide-angle or Fisheye lens attachments, and funky Color Gels flash filters. It shoots on Fujifilm Instax Mini, features the same much-loved remote control shutter release lens cap that we invented for the Lomo’Instant Wide, and thanks to the intuitive 3-step zone-focusing system and its characteristic click & stop feeling you can get your shot in focus in the blink of an eye.
The Lomo’Instant Wide is shoots shots that are twice as wide, meaning that every shot has crisp focus and great resolution. With a Fixed Shutter Speed Mode of 1/30 and a PC Sync Socket ideal for connecting external flashes or Softbox Kits, the Lomo’Instant Wide is optimal for studio shooting. It shoots on Fujifilm Instax Wide so that you can squeeze even more into your shot – perfect for luscious landscapes and giant group selfies!
The Lomo’Instant was our very first Lomo’Instant camera and it’s bursting with creative potential. It shoots on Fujifilm Instax Mini, has a built-in Wide-angle lens which is great for selfies and three different shooting modes. Of all the Lomo’Instant cameras, it offers the most manual exposure control meaning that you can take full creative control of the light in your shot. Available in a range of inspired designs, there’s a Lomo’Instant to suit every style.Last updated:
The South Beach is wrapped in real leather. All other editions (Playa Jardín, Bora Bora and Punalu'u) are covered in PU leather.Last updated:
In terms of features, there are no differences between the four camera editions available on Kickstarter. The only difference is the design of the cameras and the fact that the South Beach is covered in real leather whilst the other editions are covered in PU leather.Last updated:
DESIGN: Will the final version of the Lomo'instant Automat be different to the ones shown on the Kickstarter page?
The main colors of the Lomo'Instant Automat as presented on Kickstarter are final. However, small changes in color may occur between now and delivery as the cameras shown on the Kickstarter page are samples.Last updated:
Instant Evolution Black or White Package: Lomo’Instant Automat Playa Jardín (Black) or Bora Bora (White) to select after the campaign + 3 Extra Lenses + Lomo’Instant Wide Black or White to select after the campaign + 2 Extra Lenses.
Instant Evolution South Beach Package: Lomo’Instant Automat South Beach + 3 Extra Lenses + Lomo’Instant Wide of choice to select after the campaign + 2 Extra Lenses.
Instant Evolution Punalu'u Package: Lomo’Instant Automat Punalu'u (only available via Kickstarter) + 3 Extra Lenses + Lomo’Instant Wide of choice to select after the campaign + 2 Extra Lenses.
Instant Heritage Wide: Lomo’Instant Automat Playa Jardín (Black) or Bora Bora (White) or South Beach or Punalu'u (only available via Kickstarter) to select after the campaign + 3 Extra Lenses + Lomo’Instant Wide of choice to select after the campaign + 2 Extra Lenses + Belair Instant Camera.
Light Painter Starter: Lomo’Instant Automat Playa Jardín (Black) or Bora Bora (White) or South Beach or Punalu'u (only available via Kickstarter) to select after the campaign + 3 Extra Lenses + Luminoodle + Light Painter.
Light Painter Deluxe: Lomo’Instant Automat Playa Jardín (Black) or Bora Bora (White) or South Beach or Punalu'u (only available via Kickstarter) to select after the campaign + 3 Extra Lenses + Pixelstick + Luminoodle. Please note that due to the size of the pixelstick different shipping rates apply to this reward tier. You may select "Tuvalu" as your shipping location in case your country is not listed.
Trip Bundle: Trip to Lomography HQ in Vienna + Lomo’Instant Automat Playa Jardín (Black) or Bora Bora (White) or South Beach or Punalu'u (only available via Kickstarter) to select after the campaign + 3 Extra Lenses + Light Painter.
Trip Bundle Deluxe: Trip to Lomography HQ in Vienna + Lomo’Instant Automat Playa Jardín (Black) or Bora Bora (White) or South Beach or Punalu'u (only available via Kickstarter) to select after the campaign + 3 Extra Lenses + Light Painter + Pixelstick.
Lomography Classics Bundle: Lomo'Instant Automat Playa Jardín (Black) or Bora Bora (White) + The Fisheye One All Black + Diana MINI
Instant Genesis Package: Lomo’Instant Automat Playa Jardín (Black) or Bora Bora (White) + 3 Extra Lenses + Diana F+ Instant Camera Classic.
Lomography Legends Bundle: Lomo'Instant Automat Playa Jardín (Black) or Bora Bora (White) + Fisheye No.2 + La Sardina 8Ball + Diana+.
Double Up Black & White Combo: Lomo'Instant Automat Automat Playa Jardín (Black) + Bora Bora (White) + 3 Extra Lenses.
Double Up Deluxe: Lomo'Instant Automat Punalu'u (only available via Kickstarter) + Lomo'Instant Automat South Beach + 3 Extra Lenses.
"Get Them All" Special: Lomo'Instant Automat Playa Jardín (Black) + 3 Extra Lenses + Lomo'Instant Automat Bora Bora (White) + 3 Extra Lenses + Lomo'Instant Automat South Beach + 3 Extra Lenses + Lomo'Instant Automat Punalu'u (only available via Kickstarter) + 3 Extra Lenses.
Lomography Kickstarter Catch-Up Kit: Trip to Lomography HQ in Vienna + Lomo’Instant Automat Playa Jardín (Black) or Bora Bora (White) or South Beach or Punalu'u (only available via Kickstarter) to select after the campaign + 3 Extra Lenses + Lomo’Instant Wide Camera of choice to select after the campaign + 2 Extra Lenses + New Petzval 58 Bokeh Control Art Lens Brass + Daguerreotype Achromat 2.9/64 Art Lens Brass + Light Painter.Last updated:
Yes it is possible to pledge for additional cameras. As an act of goodwill, we have decided to cover the additional shipping, handling and tax costs for this, so that all Lomo’Instant Automat backers can profit and take advantage of getting an extra camera. Here are the rules:
If you would like to add one of exactly the same camera you already pledged for (for example, if you pledged for one Lomo’Instant Automat Playa Jardín): Simply double your pledge!
If you would like to add a different model of camera or more than one extra camera: Please add the amounts as communicated below for each additional camera.
Camera Only Extras
Camera + Lens Package Extras
Important note: For all these changes to your pledge, please send us a private message to confirm exactly what you have edited your pledge to and what cameras you would like to get. This is because we of course want to make sure we send you the correct Lomo’Instant cameras! If you make an edit to your pledge and do not contact us, it becomes very difficult for us to know which cameras you exactly want and this could delay us getting the reward to you.Last updated:
This means you get in on an exclusive deal with a very special price! These offers have limited availability so don’t hang around!Last updated:
We had such a great time with our Kickstarter backers who came to visit us in Vienna as part of their reward for our previous Kickstarter projects, and we can't wait to meet some of you for another legendary week! We want to offer a true and authentic Lomography experience and that’s why our travel reward is a trip to Vienna where our headquarter is located. During the 5 days you'll spend with us, you’ll be staying in a hotel in the heart of the city and we will take you off on a mystery trip, as well!
The trip is planned for May 2017 and covers the following expenses for one person (extra costs would apply for additional people): accommodation for 5 days, and meals and drinks for two days. You would cover your own flights and other expenses. If you cannot make the date, we're happy to rearrange for you to visit Vienna another time. However, the dates for any special events we organize are fixed.
If you have any questions at all about the trip, please message us! If you would like to bring additional people, this can be arranged but may involve extra costs (which would be organized after the Kickstarter campaign and before you come to Vienna).Last updated:
The Lomo'Instant Automat Punalu'u will be available to Kickstarter backers as well as on other crowdfunding pages we are running as part of this campaign.Last updated:
Yes, the extra lenses will be available separately later. However, the reduced prices are exclusive to the Kickstarter project reward packages, meaning that it's cheaper to get the lenses as part of a Kickstarter bundle.Last updated:
The Kickstarter Special Deals allow you to purchase the Lomo'Instant Automat for considerably less than the planned retail price.Last updated:
The retail launch price of the Lomo'Instant Automat (without the additional lens attachments) is currently planned at $175, so with the Super Early Bird Deal rewards, you'll save 35% on your camera!Last updated:
1. Click on the ‘Manage My Pledge’ Button you see in the top right (when signed in) of the project page (https://www.kickstarter.com/projects/lomography/the-lomoinstant-camera ) .
2. Adjust your pledge and follow the steps communicated.
3. Please remember to send us a private message to confirm exactly what you have paid and what cameras you would like.Last updated:
Yes! Stretch goal rewards are awarded per camera, so if you order two cameras we will send you two sets of stretch goal rewards.Last updated:
The Stretch goal rewards are for all pledges which include the Lomo'Instant Automat.Last updated:
REWARDS: Will the stretch goal rewards be made available for purchase after the Kickstarter project?
Yes, we might also make the Stretch goal rewards available after the Kickstarter project. Kickstarter backers get the best deal, though, as they will receive these treats for free, whereas the price of packages including these items after the Kickstarter campaign will take into account the additional cost of these rewards.Last updated:
It’s super simple to drop us a message – all you have to do is click on the “Contact” button at the top of our main project page (just under the green “Back This Project” button).
Please make sure you send us a message whenever you update your pledge! This message should include your backer number and a list of everything you’ve pledged for – that way we can make sure you receive exactly what you’ve ordered.Last updated:
Don't see the answer to your question? Ask the project creator directly.Ask a question