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Keyless. Alarm secured. GPS tracking.
Keyless. Alarm secured. GPS tracking.
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742 backers pledged £60,095 to help bring this project to life.

Recent updates

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Our final update.

Posted by LOCK8 (Creator)
4 likes

Dear Backers,

Thank you very much for your patience regarding this update. Your continuous support, since the beginning of our Kickstarter campaign, has been incredible. However, we understand that patience and support does have a limit; we are very sorry to have kept you waiting this long.

Today we know for certain that we will not be able to fulfil your pledge any time in the foreseeable future. As a result, we have taken the decision to issue a full refund to all remaining backers.

Refunds are already being issued to your Kickstarter accounts, and should process within the following few business days.

In case you do not receive your refund, please ensure that the payment details associated with your Kickstarter account are up-to-date. If you still have trouble receiving your refund, please contact us directly at info@lock8.me.

Please note that this is our last update; we will no longer receive comments or messages via Kickstarter! However, you can still reach us at info@lock8.me.

We have had an incredible 21 months, thanks to you - motivated by your enthusiasm for our idea, inspired by your insightful feedback, and fuelled by your generous support that literally helped “kickstart” us!

The end of our Kickstarter campaign is as disappointing for us as it may be for many of you. We hope you appreciate the refund as a small consolation, and encouragement that you continue to make a difference by helping to kickstart innovative ideas like ours.

Thank you for your support.

Best wishes,

Your LOCK8 team.

Ongoing environmental testing

Posted by LOCK8 (Creator)
5 likes

Dear Kickstarters,

It’s been a great month in the LOCK8 headquarters; we have been progressing well with the hardware testing, we have been making improvements to some of the components, and we have laid out solid plans for the next immediate steps.

Firstly, we have come to a successful conclusion of the first phase of environmental testing. The tests we have concluded include; vibration, corrosion, thermal shock, and water resistance. Now, we will to continue to the next phases of environmental testing, which means that we will repeat the tests in a specially selected laboratory, to ensure we can replicate extreme environmental conditions. We are also testing the mechanical strength of the locking cable, using tests specifically designed by a leading cable lock manufacturer.

In addition, our Hardware team have been working on improving the GPS antenna within the device, so that bikes can be tracked more accurately. So far, the results have been extremely positive, and we are looking forward to continue testing this. The next task for the Hardware team is to tackle the battery; increasing the battery life of the device, as well as improving the efficiency of hub-dynamo charging.

Our Software team are still working hard to get the iOS and Android apps ready, as well as the Fleet Management Software for Bike Share Operators. 

As always, we are happy to receive your questions via info@lock8.me.

Best wishes,

LOCK8

In-house testing

Posted by LOCK8 (Creator)
10 likes

Dear Kickstarters,

Firstly, please accept our sincerest apologies for the late update. We have been extremely busy coordinating the release of our first batch of test-locks.

A significant chunk of that coordination included collating the information we received from the questionnaire we sent to you at the end of February. Thank you to all backers who took the time to respond to the questionnaire. This information is helping us to determine our strategy for dispatch; shipping to businesses adopts different governance than shipping to private users, so it was important for us to determine the full demographic of our backers.

In terms of production, we have come to a temporary slow-down. This is not due to additional bugs or flaws in the device — as we have found solutions to the bugs that we have previously communicated. This slow-down is a more natural production phenomenon, due to the necessity to carry out environmental testing, as well as mandatory health and safety testing, prior to ramping up production.

With regards to the environmental testing, we have successfully passed the vibration and corrosion testing phase, and have some additional tests planned for the upcoming 3-4 weeks, including; high/low pressure testing and thermal shock testing, as well as water and dust resistance testing.

The mandatory FCC and CE testing is planned to commence shortly after we can return positive environmental test results. As the FCC and CE testing requires substantial financial input, we need to ensure we pass with the initial submission. Furthermore, the FCC and CE guidelines state that we must submit the commercially ready product, so any revisions to the electronics and embedded software are limited after the testing.

Margaret Heffernan famously said: "For good ideas and true innovation, you need human interaction, conflict, argument, debate.” This relates well to the stage LOCK8 is emerging from; we encountered some difficulties with our technology, our team observed and debated these issues, and now we are much closer to seeing our innovation realised. However, it is imperative that we get it absolutely right, before we can release the product.

As always, we are happy to offer a full refund to any backer who wishes to withdraw from LOCK8.

We would like to thank you again for your continued support and encouragement!

Best wishes,

Franz and Daniel

Production to commence this week.

Posted by LOCK8 (Creator)
11 likes

Hi Kickstarters, 

We have completed our final assembly preparations. 

This week, on Thursday 27th November, Leesy’s will kick-off the production of our first 1,000 devices.

Leesy’s is a high-quality Electrical Manufacturing Service (EMS), based in Leipzig, Germany. At this stage, production is semi-automated, but still relies on expert hardware assembly staff to produce your device. We chose Leesy's for their extensive experience with electronics production, and their highly skilled workforce. 

We are also in the process of acquiring Federal Communications Commission (FCC) and European Conformity (CE) certification. These are mandatory certifications, which show product compliance to health, safety and environmental legislation. FCC certification is particularly important for devices, such as LOCK8, which broadcast signals, such as Bluetooth, GPS and GSM. FCC and CE certification is important to acquire at this stage, as it plays an important role in allowing your device to pass through customs efficiently.

We have teamed up with a reputable shipping service in Berlin, Germany, who will handle the packaging and shipping of your LOCK8 device. All packages will be sent with a unique tracking code, so that you can see exactly where your LOCK8 device is, as soon as it leaves the warehouse. We will use the email address linked with your Kickstarter account to provide you with your tracking number. 

We are excited to see the first batch in full production, and look forward to receiving product feedback in the new year, if you opted to try our first test-locks. Please direct any customer specific queries to: feedback@lock8.me

Many thanks and best wishes,

Franz and Daniel

LOCK8 Assembly

Posted by LOCK8 (Creator)
14 likes

Hello Kickstarters, 

Following the last update, we have gone full-steam into acquiring high quality components, which will be used in the assembly of your LOCK8 devices. 

Leesy’s, our manufacturing partner in Leipzig (Germany) have established a production line and the final tooling has now been released. This milestone is a great achievement, because it means that we are starting to move into the final preparations before we commence the production of consumer-ready LOCK8 devices.

We will shortly test the last devices from the prototype assembly – using the new tools with polycarbonate and metal components. Providing we do not encounter any hiccups with these protoypes, we will start making the actual LOCK8 devices that Kickstarter backers will receive. 

Also, we are already underway with production of the metal clamp, which you use to attach your LOCK8 device to your bicycle frame. 

In addition to the LOCK8 hardware, we have partnered with a renowned industry expert, who will provide the locking cable that comes with your hardware. Our partner has manufactured many cable and d-lock solutions for another respectable bicycle security brand. 

The software is also progressing very well. We will allow our backers the opportunity to download and use our app soon. Details on how to obtain the application will be sent along in the box together with your LOCK8 hardware. 

We are still set to commence LOCK8 production end of year 2014, with delivery to start shortly after. Pending customs the first backers should have their devices very soon, maybe before Christmas. 

To ensure that we have all delivery details up-to-date, we will send a quick survey to all Kickstarter backers so that you can confirm whether or not your address is still correct. 

We are very excited to be in the final stages of preparation and look forward to assembling your LOCK8 devices very soon! 

Best wishes, 

Franz and Daniel