Thank you once again for your support in our project and for your feedback.
We would like to write a short update with as many useful information for you, as possible.
To resume how many LIX PENs were delivered so far, a batch of 510 was received by the end of January, another 700 LIX PEN rewards were sent out in February 2016 and 250 rewards were also shipped in March 2016.
We said that we delivered all the Beta Backers in the previous update. They all have backer numbers between 1129 to 7698. The Beta Backers are only 19, not all the numbers between 1129 to 7698 received their LIX PENs. It is the same case with Very early birds, a total number 101 persons, (with backers numbers randomly chosen from 4 to 8567) received their rewards. We are very sorry for this misunderstanding.
As promised, we have good news for you. We have a new batch of 1000 LIX PENS tested and ready for delivery. We are already at our forth big batch to be delivered, and this time, we have bigger volumes than ever. If you might think that designing and producing a 3D pen is difficult, please be informed that delivering it worldwide is also very challenging.
We learned a lot from these past delivery stages and we would now take extra measures to make sure that you guys will receive your pens. We need to make sure that your addresses are updated, so we kindly ask you to respond to the following survey : http://goo.gl/forms/HMx1QuYVzD
In order to keep your privacy and to respect the laws of human rights, we are unable to post a list with names of the backers who will receive their rewards, but we promise that the 1000 backers will be decided considering the date you backed our project, and of course it will also depend on your cooperation because we will only send rewards to those who responded the survey in a timely manner.
Please remember that you are 8000 backers and we are a small team. We will deliver these 1000 rewards this month, so the 1000 backers will receive a notification via e-mail. If you do not receive this e-mail, this means that you are in the next batch.
For any questions regarding the Kickstarter survey, your pledge or address change, please check this link: http://lixpen.com/faq-ks/. Please don’t forget our address firstname.lastname@example.org concerns our repair centre.
One more thing, we understand that some of you are worried and disappointed. You are free to express yourself on Social Media. But when you contact us on Facebook and you also want an answer from us, kindly please mention your backer number or your Kickstarter nickname.
We will write to you soon. Please wait with us, we are almost there.
Have a wonderful spring!