At the end of the campaign, we will contact you to get more information including your color choice, shipping information and confirmation of any add-ons you selected.

We currently offer four add-ons for your order for US backers only. To add an add-on to your order, simply increase your pledge level by the amount of that add-on PLUS the flat shipping charge of $4.00 per add-on. The costs of the add-ons are as follow:

Mella in Arctic Blue: $39 + $4 per unit added
Mella in Blush Pink: $39 + $4 per unit added
Mella in Bright Purple: $39 + $4 per unit added
Little Hippo Mug: $20 + $4 per unit added

Please see the examples below:

Limited Edition Mella + Little Hippo Mug = $46 + $20 + 4 = $ 70 (this total excludes the base shipping charge).

Double Trouble + Little Hippo Mug = $78 + $20 + $4 = $102 (this total excludes the base shipping charge)

If you add additional MELLAs to your pledge, we will do our absolute best to ship all your MELLAs in the first shipment. However, we cannot guarantee that we will fulfill your additional MELLAs by the early bird expected delivery date. Our ability to do so will depend on various factors such as demand. We promise to fulfill add-ons in the order in which the pledge is received - the earlier you back us, the more likely you will receive your MELLAs in the same shipment!

If your add-on will be a purple MELLA(s), you will receive the purple MELLA(s) is a separate shipment in February.

At this time, the only way to pledge for multiple green MELLAs is to:

1) choose the Double Trouble: Limited Edition MELLA level, which will give you two limited edition MELLAs, or
2) create multiple Kickstarter accounts if you want more than 2 green MELLAs since it is not available as an add-on.

This is because we only have a limited number of green MELLAs available for February 2018 delivery.

Choose one of the below reward tiers that is slated for February 2018 shipping:

1) MELLA
2) A Drink with MELLA
3) Double Trouble
4) Triple Threat
5) Party of Five

Purple MELLA is available starting in February 2018. You do not need to adjust your reward tier or adjust your pledge amount. If you choose a purple MELLA in your backer survey, your MELLA will be delivered to you in February, not January.

If you want to ADD a purple MELLA to your early delivery reward, you will receive your early delivery reward in January but any purple MELLAs will be delivered in February in a separate shipment. Please review the "How do add-ons work?" in the FAQ for how to add a purple MELLA.

Purple MELLA is available starting in February 2018 and will be $39. You will need to switch your reward tier to "MELLA" with the February 2018 delivery so that you will be charged $39 rather than $40 for purple MELLA.

If you want to ADD a purple MELLA to your early delivery reward, you will receive your early delivery reward in January but any purple MELLAs will be delivered in February in a separate shipment. Please review the "How do add-ons work?" in the FAQ for how to add a purple MELLA.

We plan to ship MELLAs out to our Early Bird backers in January, with the rest of the MELLAs in February. We will do our best to stick to this timeline but if there are unexpected delays, we will strive to keep our backers updated every step of the way.

If your reward includes a purple MELLA(s), the purple MELLA will be shipped in February.

Yes, we ship internationally (with the exception of the Early Bird tiers)! However, international backers will be responsible for applicable tariffs and customs fees.

For U.S. backers:

1) The Watering Hole: $5.00
2) MELLA – EARLY BIRD DELIVERY: $6.00
3) MELLA: $6.00
4) Limited Edition MELLA: $6.00
5) A Drink with MELLA: $10.00
6) Double Trouble: $10.00
7) Double Trouble - Mix n Match: $10.00
8) Double Trouble (Limited Edition): $10.00
9) Triple Threat: $10.00
10) Party of Five: $15.00

For US backers, any additional add-ons will incur an additional $4.00 per item added.

For international backers:

1) The Watering Hole: $15.00
2) MELLA: $20.00
3) Limited Edition MELLA: $20.00
4) A Drink with MELLA: $25.00
5) Double Trouble: $25.00
6) Double Trouble - Mix n Match: $25.00
7) Double Trouble (Limited Edition): $25.00
8) Triple Threat: $30.00
9) Party of Five: $30.00

Unfortunately, because of the Kickstarter discount we're offering, we're not able to subsidize as much of the shipping cost for international backers as steeply as other projects on Kickstarter are able to afford to, hence why our shipping costs seem so high. Please rest assured that we ARE partially subsidizing our international shipping costs and not making any "profit" off shipping.

However, the shipping cost per MELLA does go down for every MELLA you add onto your pledge. If you're looking to decrease the shipping cost as an international backer, we hope you will find family or friends who may be willing to back with you! See "What are the shipping fees" for the list of international shipping costs per reward tier.

While we have a one year warranty on MELLA and would be happy to send a replacement in case of a defect, we unfortunately do not offer refunds or returns on items received as Kickstarter rewards.

Support from our backers allows us to manufacture our products, gain feedback and continuing building our small business! Kickstarter products are referred to as “rewards” because they are not purchases in the traditional sense.

However, if there are any problems with your product, please reach out to us at hello@littlehippo.com so our team can help you resolve the issue.

Simply adjust your existing pledge upward by $20 to get a KELVIN added onto your shipment.

KELVIN is available to both international and U.S. backers (ALL BACKERS!).
KELVIN is the only add-on that does not require an additional shipping fee on top!

You may choose to get more than one KELVIN by adding on $20 per KELVIN that you would like.