Use this space to cheer the creator along, and talk to your fellow backers.
Have a question?
I agree. Still one of my go-to example for good communication on Kickstarter
I just wanted to comment that you're the first company that I've seen that has non-stop communicated with its backers and I appreciate it so much.
@Edmond We will ship all of the machines at the same time, and we're on track for before the end of the month.
@creator Do you have any idea when they’ll ship to the US? Thanks for the info you give.
@Ian @Ian We're on track to ship before the end of the month as planned. The shipment is in customs at the moment and we're going they will be released soon.
How long is the customs wait?
Yeah! Already at the UK!
@Wil - yes, really exciting that they are finally in the country. We're at the mercy of customs now, but will definitely update everyone when they arrive in Manchester!
Felixstowe! Sling us an update when you've got the pallets, won't you?
@NL Very exciting - nearly here!
Half way past Portugal :-))))
Keep up the little great things!!
@seliqui Sounds like a fun idea! We've though about similar kinds of things, but not that exactly. We're waiting to get some feedback once the machines are out before we make any decisions on software priorities but in the meantime Line-us does have APIs so if you have any dev skills it should be possible to put something like this together...
the first :) Just like a cute alternative to a contact form. Clients could draw with their mouse on the website, hit "send "and my Line-Us at the office starts drawing it
@seliqui Are you thinking of something where someone goes to your website and does a drawing and it draws on your machine, or alternatively it does a drawing you've done on their machine?
Any plans to provide a widget for a website-integration? I was thinking that it would be nice to add something like that to my contact-page :) Anyway - can't wait to play with my Line-Us!
Okay that's great, and thank you for the quick reply.
@Leigh There's a lot more detail in our update page, but the machines will arrive in the UK at the end of the month, so you should expect it to reach you in early February.
I have just filled out my details for this to be delivered. What is the estimated delivery date? It tells me it's October 2017.
@Tom Sorry, unfortunately just iPad for now but Durrell's been working hard on the Android version and is making good progress. We're planning to do some 'how-to' videos which will go through all of the important details, and we'll let you know when they are available.
Would love to be a tester, but I don't have an iPad, and in no artist.
Would be hard but possibly a live stream of how it works and how to properly switch the moter. Sorry don't remember the official name for it.
Any pics of the case ?
@Tom Our next update will focus on drawing and we'll show some images the app. I know you've been waiting a while to see it! What kind of phone are you going to be running on? Are you thinking of creating drawings on your phone, or using it to drawing existing drawings when you're out and about?
I want to see the app work on a cellphone. Really excited to see a video of it in action
Just posted the update this morning - Wednesday turned into Thursday, but hope you all enjoy it.
@Rudi @Robert Working on the update at the moment - will be publishing it tomorrow or Wednesday
Any new updates?
Yes, well, uhm. Any news?
@Rudi We are too - we'll be posting an update with some photos in the next few days
@Pasquale A few people have been in touch regarding delivery addresses. The way it works with Kickstarter is that we'll be sending out a 'survey' asking for the delivery addresses - we haven't done that yet but will be soon. At that point you can confirm the correct address so no need to worry for now.
@Tom Once we have some of the production machines we'll post something.
I’m looking forward to the photo’s of the production and what tables full of line-us parts look like. Any early snapshots available yet? ;-)
Hello, is it possible to change the delivery address?
Any videos of the product working yet, more updated than the original videos
@Tom Hi Tom. There's a lot more detail in the last update, but we've had to push back shipping to early/mid December - unfortuantely we've had a moulding issue and needed to do another PCB revision which has delayed production.
Are we on track for delivery this month, still want to see this app
@Bill - That's fantastic - thanks very much Bill. I'll drop you an email with some pictures today.
Rob and Durrell, I may be able to provide some insight on the plastic cracking you're seeing on the plastic arms, I've worked on hundreds of plastic parts. Glad to share my thoughts.
@Tom We're just working through the details now to pin down a manufacturing date - there are some component delivery dates we're waiting on but as soon as we know the dates we'll post an update.
Are we on track for normal delivery?
@NL Good to hear you're enjoying the updates. The next update will be part 2 of our Shenzhen visit - hopefully out today or tomorrow. The app will be a bit later - the reason is that we'll want to show some screenshots and the graphics will be the last thing we do on the app. Hopefully we'll have lots to keep you interested in the meantime though.
just a question on (hopefully) the next update topic: does it cover the app?
Taking into account that your previous updates were excellent, Im really looking forward to see more on this :-))
Thanks. I'm sure you knew I meant the servo motor covers. Although, printing a servo motor could be fun.
@gas Hi - I'll drop you a DM
Any news on when we might be able to get the 3d files for the servo motors?
@Jim - Really sorry not to have posted the update earlier in the week. It's on my to-do list for today though. We're heading back to Shenzhen for pre-production this evening so might be a short one, but I'll get something out. There's loads of interesting stuff to talk about so will probably do a series of shorter but more frequent updates to keep you all up to date.
Can we get an update on the visit to Shenhuzen?
@Philip Thanks! Really kind of you to give us such lovely feedback. I'm planning to get the next update out early next week - will be all about our visit to Shenzhen so lots to tell.
I just wanted to say that for me you are the go to example for backer communications and updates. You don't treat your updates as another marketing channel but keep us in the loop. You are very responding to comments and you were great when I had a specific questions. So thanks for that!
According to jerry seinfeld something similar happens when you are in the pool.....
The early test plastic shrinks?
@Tom Hi Tom. We're doing a lot of work on the software at the moment, and making good progress. The look and feel of the app will be one of the last things we do though as it will be driven by the functionality of the app. Right now we're just using the visuals that you've seen in the campaign so nothing new to see unfortunately! At the moment we're working on sharing - we really hope that people will share their sketches so we're trying to make it flexible without being complicated.