Fulfillment - Patient Zero
Greetings backers! Bullets and Teeth has arrived at our distributors!
The survey is now closed as we go into the final stages of shipping. If you have any address changes or would like to purchase additional copies, please send us a message in Kickstarter. Additional copies of the Infected Edition and Playmats will remain available to all non-retail Kickstarter backers while supplies last.
Some regions are clearing customs faster than others and holiday volumes affect each area differently, so please refer to your section below for details:
Games have been received into Shipmonk's California warehouse. They will begin shipping as soon as possible. Expect to receive tracking details in the email you posted on the survey starting next week.
AUSTRALIA / NEW ZEALAND / NEW GUINEA
We don't have an exact ETA at this time as ocean freight customs to Australia takes a notoriously long time. Due to holiday volume, there's a very good chance we'll be waiting until after Christmas to begin fulfillment in these regions. We'll notify you if that changes, but you can expect to receive tracking information in the email you sent us in the survey shortly after Christmas.
Our fulfillment partner, Starlit Citadel, seems confident that we can ship this before Christmas. However some minor delays in customs, which have been resolved, may have pushed the shipping window too far back. We'll have more details early next week, but at this time it's a coin toss. The freight should be received into their warehouse this weekend and on Monday they'll make the final call on whether to ship next week, or wait till after the holidays to ensure your games arrive accurately.
Your tracking numbers will be sent to the email you gave us in the survey.
EUROPE AND THE REST OF THE WORLD
Our shipping partner for your region has strongly recommended waiting till the holiday volume has ended before attempting to ship. We agree; we don't want copies of the game lost in transit all over the world if we can avoid it.
Unfortunately we are unable to provide tracking information for packages in your region. Once we begin fulfillment we'll keep a close eye on everything and update you here with more details. At the moment we anticipate UK backers to get their games first, starting at the very end of December with everyone else expecting delivery in the first week of January.
Outside of the EU, it is possible, though unlikely, that your region's VAT tax may incur a charge on delivery. We've done our best to avoid this and keep declared values for wholesale inventory low enough to prevent any surprises. If you have any questions or concerns when you receive your games, however, don't hesitate to send us a message.
Thanks again everyone and happy holidays from Last Ditch Games!