Lifetime Replacement Warranty
The Universal Camera Strap does have a warranty. In fact, a lifetime warranty! For as long as you own the product, you're 100% insured against defects in material and workmanship.
However, we do NOT provide a warranty against damage or any other defects/issues caused to your camera gear WHILE using or NOT using the Universal Camera Strap. In addition, we will not replace lost or stolen Universal Camera Straps.
If your camera breaks while using our product, we are not liable for your camera gear, its repair/replacement, nor act as a financial insurance agency against potentially harmful issues to your camera equipment. The Universal Camera Strap acts as an accessory to help enhance your shooting experience. That is it. We strongly advise you seek out and invest in insurance for your gear just as any other professional would do in any other industry! :)
Customs & Duties
Unfortunately, we cannot mark any pledge/reward as a 'gift', except for those pledges that end up receiving some sort of free item with their order. In addition, import duties and taxes are NOT INCLUDED in our reward levels. These charges vary by country and are completely out of our control. We are shipping the Universal Camera Strap all over the world and it is impossible for us to build the various customs charges into the various reward levels of Kickstarter.
But, this online tool can help you calculate additional costs;
Remember, we are the creators of KUVRD and its products, not international customs. You can use this tool as estimates when determining additional costs in receiving our products.
30-Day Money Back Guarantee
As stated in our warranty section, we will happily replace the Universal Camera Strap for any defects in material and/or workmanship.
We also provide a 30-Day Money Back Guarantee Policy. If you're unsatisfied with the Universal Camera Strap for any reason - within the first 30 days of receiving the Universal Camera Strap - we'll send you a full refund. We're not here to take advantage of our backers nor exploit their belief in us by sending them something they weren't expecting or are unsatisfied with.
Just remember, every dollar from this campaign will be directly used to paying off mold fees, patent fees, actually producing the camera strap and the associating components, producing the packaging, fulfilling those orders and paying off all other expenses incurred thus far.
This project is promoted by Jellop, the ad tech power behind the best Kickstarters with 750+ successful Kickstarter projects with over $330MM raised between them.
Risks and challenges
Our biggest foreseeable challenge will be handling and communicating any structural modifications, aesthetic revisions or altering some aspect of the camera strap and STILL fulfill within our estimated deadlines. Any changes that we determine to be incorporated into the design and functionality of the camera strap will come directly from backers.
In the past, we released the original version of the Universal Lens Cap, made NO changes to the lens cap throughout the life of the Kickstarter Campaign and then, after 8 months of shipping out orders and recognizing common themes, requests and suggestions for how to make the product even more desirable amongst photographers, we launched v2 of the Universal Lens Cap (Micro & Magnum) and did so with the all the modifications already in place... which meant going through another Kickstarter Campaign without having incorporating any kind of structural or functional enhancement.
However, because the Universal Camera Strap came about in large part thanks to backers, we're wanting to head into this campaign making sure that we attend to all the revisions, alterations, modifications, enhancements etc. WHILE the Kickstarter Campaign is live so as to incorporate any enhancements into the Universal Camera Strap before heading into the 'mass-production' phase and eventually begin shipping pledges to backers.,
Luckily, we already have the factories, communication channels and lead-times figured out. And, because we've made sure to add a 'buffer' of time for unforeseen hiccups, we feel confident that any amelioration of the camera strap can be incorporated into the molds so that everyone enjoys it while still fulfilling on time!
There are always unforeseeable risks, setbacks and hiccups which is why we plan to be transparent and do everything we can to keep our customers (you, the backer) happy. If something arises, you'll be the first to know about it.Learn about accountability on Kickstarter
- (60 days)