Shipment to Europe Update
We have finally got responses from over 93% of the European backers. All the printers to Europe have passed the custom inspection for export last week. The boxes were wrapped on 20 pallets and loaded to a 40 feet container which was loaded to a cargo ship. Each box has a white label with backer's name. The ship will arrive in UK on September 27th. The printers will stay with UK custom for about a week to clear the custom again. Next, the printers will be unloaded to a warehouse of the fulfillment center and then be mailed out in a week. Once they are dispatched, the backers will receive a tracking number. We were waiting for the photos from the freight forwarder to publish this update. Here are some photos taken when loading these printers.
We are now working with the US fulfillment center. Printers, resins and accessories will be shipped to Kentucky for fulfillment. We will start sending out shipping notice to US backers this week. We plan to finish collecting the shipping cost in 3 weeks and ship out the printers. When you receive the notice, please follow the instructions carefully to send the payment through Paypal. If any US backer does not receive our shipping notice in the next 10 days, please contact us as soon as possible.
There are many backers asking about our new software in the last few week. We will release it officially in the next update. Here is the latest version with the lighting fixed. https://drive.google.com/open?id=1A91pbOBWqFAWR_0pNycF6tcMaL5MYluT