Use this space to cheer the creator along, and talk to your fellow backers.
Have a question?
Very happy with my Turtle Shell....
In my rough and tumble lifestyle, my rugged and portable Turtle Shell, which I loved, and hasn't left my side since it's delivery, hit the pavement from about 3 feet from the ground. The resulting sound was unsettling, but the resulting sound emitted from my Turtle Shell was unlistenable! Do I recall some sort of warranty? Because who really saves all of the paperwork when they get a new toy?
Hey Guys, my Micro USB Port is broken;-( can i send it back?
I have to say out of all the portable speakers I have bought to listen to audible books when driving, yours works the best. I have purchase several name brand wireless speakers that have cost quite a bit more than the turtle and only the turtle is loud enough to get above the droning of the car noise when on the freeway.
Nevermind! It was using the wrong charger, found the correct one and it works fine.
Soo, my turtle shell won't turn on anymore. It's plugged in and had been charging all night, so the battery is definitely not dead. Can I get a refund?
Am I the only one that thinks you guys are a bunch of assholes for using a proprietary USB connection? We lost the cord and, of course, are SOL despite owning about a million standard mini-USB cables.
I have been using the turtle shell for awhile now and all I can say is that it has been great. The sound is loud with good thumping bass for a small speaker. As for durability, I had it drop from a height of 6ft coz the hook that it was hanging from gave way. The turtle shell hit hard on ceramic floor, bounced a little before stopping...there was a small dent on the shell but the music didn't skip a beat. Kodus to the team for making such a great product.
Hey team, just wanted to give you a heads up how great your Turtle Shell has been for us. My wife and daughter are currently in Haiti serving on a mission trip. She is a worship leader and took her pink turtle shell with her hoping to use it to play music during her visits around the mission site orphanage, etc. I was able to video chat with her briefly last night and she wanted me to pass along that the Turtle Shell has been a huge success. Not only is it working for her music, but the Shell itself is getting rave reviews from both the staff on site and the locals who are experiencing it. They love the rugged casing and are fascinated by the tactile experience of holding it while it pumps out the tunes. I'll be sure to pass along some photos/video once they return and hit you up on Facebook/Twitter. Until then, job well done!
Still haven't received anything or any responses! What's going on??!!
My turtle claw came apart whilst bicycling, the box hit the pavement, and now the bass is distorted. is there a warranty?
Hi guys, it says all of them have shipped but I haven't received mine. Do you have a way to track the package? I'm dying of excitement to try it out!
Wow! Great product! Thanks and much success.
Still no word from you guys, just wondering where my reward is...
Took a while to receive my green turtle, was worth the wait. Thanks for a great product that does what you claim.
Future turtle stereo (two working together?).
Posted yesterday I hadn't received my TurtleBox - well turned up today. Charged it up immediately and am now listening to music with it. Great sound, design and packaging. Love it so far.
Got my Turtle Shell, unfortunately it was just a day too late for my canyoning trip, but it is still amazing. I've checked the boxes through and through and can't seem to see the turtle claw anywhere. Do you know if it shipped out with my turtle shell? Paperwork says it should be in here but doesn't look like it. What can I do?
Paul, my man, you never responded to the survey for your address. Will message you and get back to us for confirmation of where to send, thanks magn.
Amount pledged: $125.00
Reward: Max out the Shell's function and be the first on the block to roll around town with your Turtle Shell mounted to your Bike or Stroller with the Turtle Claw! Reward Includes: 1 Black Turtle Shell, 1 Turtle Claw Mount. Intl Please Add $25 (Freight included in US)
Estimated delivery: Oct 2012
When Do I get Mine?
Received my Turtle Shell today. Seems to be working great and the sound output is phenomenal. Granted the red is more of a pinkish peach, I think they must have forgot to put enough dye in this run of plastic!
Got my pink shell just in time to put it under the tree for my wife at Christmas. She loves it and I can report that it worked fine at -30 C while we were out skiing on Christmas day.
Hey Matt, you will have it on the 26th, you got a Red, that was one we had production delays with. If we went to black you were all good but I think waiting for Red was a good choice, it's a rad color.
Super bummed I'm not gonna get this till after x-mas!
Craig, we didn't see a Craig Allen in our orders, so we couldn't change the order, I see you used a different name, sorry about that but the Turtle has shipped, we did everything possible to ship these on time but had some delays on Red and a few other colors. Hope you enjoy, it will be there shortly!
I offered to switch my red Turtle Shell to a black Turtle Shell. However, my turtle shell has just finally shipped as of yesterday, and apparently, I'm still getting a red Turtle Shell.
I'm an "Estimated Delivery : November" backer, and I'll be lucky enough to even get my Turtle Shell before the end of December. This is pathetic.
yup same here just waiting patiently up here in Alberta, Canada for my electric blue shell. Which was not part of the delay but its already dec 21. Probably a better chance of the world ending today then getting my shell before Christmas.
What is the status for shipping? How do I know if you shipped and it was lost? I had an electric blue, which was not part of the delay and still have no Turtle Shell... but Phil who shouted loudly received his Turtle Shell.
I have received my black turtle and the something extra. The speed at which you resolved the situation was commendable. Thank you.
So... If i place another online order, will you stick the Turtle Shell in the box with my order :-)
hi im an backer and i just received my turtle shell after that i waited so long and i finally got it! guess what the speakers are not working well! i am very pissed . feel like the speaker blew and the sound is disastrous . can you guys help plz.
You're a backer of
The Turtle Shell® Rugged Wireless Mountable BoomBox
by Outdoor Tech® Design Lab
LIMITED COLORS ARE HERE! Reward Includes: 1 Electric Blue Turtle Shell. Intl Please Add $25 (Freight included in US)
If this project is successfully funded, your card will be charged on:
MONDAY OCT 8, 11:59PM EDT
When your reward is ready, Outdoor Tech® Design Lab will send you a survey via email to request any info needed to deliver your reward (mailing address, t-shirt size, etc).
We wanted to let you know that we successfully completed a payment to The Ketchum Group LLC DBA Outdoor Technology for $99.00 on Oct 8, 2012. This payment is related to the payment authorization listed below:
Transaction ID: 1791RO3KD2PANIDQDHAK9SR5J2VT6OTS4RO
Recipient: The Ketchum Group LLC DBA Outdoor Technology
For: Pledging $99.00 on Kickstarter.
Payment method: Visa XXXX-XXXX-XXXX-
Reference: KICKSTARTER COM
PLEASE... WHERE'S THE PRODUCT!!!
I would be happy with a black one, I just want to get it ASAP! My girlfriend doesn't believe that I'll ever get one because I've been talking about it for so long and I need to prove her wrong
Hi - I'm a Nov backer that ordered neon green. I received your email and am willing to switch to black instead if you can get it shipped my Christmas. Thanks for the offer to sweeten the deal too. Makes the waiting a bit worth it, I guess? Let me know what else I need to do to get this order shipped. Thanks!
I am an October backer and I ordered an Electric Blue shell... I have yet to received a shipping notice nor me item... hoping I get it before Christmas!!!
We understand and appreciate your frustration, we have had some delays with Red, Neon Green and Sea Foam Green colors, we had a batch that we slated for a few retailers which we shipped (actually backcountry.com doesn't have any Neon Green though and we can't ship them any until Kick Starter backers get theirs) and expected more in late November, there have been some delays with these colors. I will message you now directly with some options. thanks. OTeam
Oops - I "can't" (not can) wait for it my Turtle to ship!
I personally do not have a problem with a late shipment or OT fulfilling commercial orders for resale during the busiest shopping season. In fact, that is what Kickstarter is all about. I am gratified that we could help launch a product that is doing so well. I do have a problem with the lack of comments on status for quite some time. BTW - I did order the ADAPT and CLAW through the OT website, which processed fast and a packed great. Now I can wait for my Turtle to arrive. If the Turtle works as well as the ADAPT, I will be thrilled. Go Team OT, but don't forget your supporters.
FYI it looks like I can get one from Amazon too. $149 with 2-day shipping (prime).
You are asking for Amazon reviews...
Hi. I am a "Ships in November" backer and am pretty frustrated that my turtle has not shipped. It's pretty disheartening to know that your kickstarter backers are not being taken care of prior to you offering online sales.
From your site (http://www.outdoortechnology.com/Shop/Turtle-Shell/Turtle-Shell-Boom-Box-Neon-Green.html):
"The Turtle Shell is available at backcountry.com. Click the link for details, free 2-day freight and amazing service.
Sure enough, backcountry.com has 53 in stock.
So if I had chosen not to support this product, I could have already had the product in hand.
I need a response from Outdoor Tech via a comment or email in the next 24 hours with details regarding how you will address this issue. Perhaps my turtle will ship Monday morning and with "amazing service" and "free 2-day freight," I'll have it Wednesday.
Got my electric blue Turtle Shell today... FAB!!! Great design... great feel... GREAT sound... perfect packaging...totally worth it!!
REadiyng all this comment makes me more and more anxious when will the november batch will be shipped? please let us know??
I received Shell!!
Amazing! I love it!!!
Mine turned up unannounced. Received a message from FedEx (Australia) as they could not deliver to PO Box. So I collected from their depot. Device sounds amazing. Only concern is battery is not user serviceable, but that was made clear early in project. Maybe this could be addressed in next model?
I see a lot of positive feedback from the people who have theirs already, which is encouraging ... But Its looking like I'm not the only one still waiting.
Does anyone know if they give a tracking number when it finally ships?
Will the November orders ship before Christmas?
Yea, this is taking a really long time to get my speaker
I pledged on 9/18, filled out the survey when it was sent, and still haven't recieved the goods...what gives?
I'm happy to say that the more I use this thing the happier I am. Great product guys!
I am a October backer and completed my survey when it was sent out. I was wondering when the turtle would be getting sent my way. Thanks.
Hey Guys, the white light was changed, the light will simply go OFF after it is fully charged. the manual was changed on some of the units but not other in time for the first batch, sorry to scare you, it is working as intended. @ Shawn, sorry man, no discounts for repeat buyers from KS.