SHIPPING AND DELIVERY
Our estimated Shipping Date is mid-February 2019. Of course, we hope to get your dice to you much sooner than that, but if we’ve learned anything from producing dice, it’s that there can be delays! However, we’ve taken every precaution to mitigate those factors.
LATE BACKERS & PLEDGE CHANGES
Please try to keep all pledges within the Kickstarter. We will not be accepting late backers. Small modifications may be possible but will delay your shipment. You will not be able to add more than the cost of a single set after the Kickstarter has closed and only if you have an existing pledge.
Risks and challenges
We have a great relationship with the factory that makes our iconic dice sets. Over the past year, we have produced some of the most sought-after dice sets on the market, from the original Cotton Candy, to Iconic Blue, to our latest release, Ethereal Shaman, that recently sold out in 3 just minutes.
However, there could be some variables in terms of timing when it comes to anything produced in China, such as: Production delays, Shipping delays, and Customs delays. To take these factors into account, we’ve over-estimated when we plan on shipping your rewards to you.
This is our first Kickstarter, but creating amazing RPG dice sets is nothing new to us. Every Kraken Dice die is individually hand checked twice, once during production and one last time before being shipped. This ensures that you only get the best quality dice. This process, though, can also potentially cause delays, but in the end, you get a superior product for your tabletop.
All of our dice have a 30-day guarantee. If for some reason you are not happy with them, you can send them back for a full refund.Learn about accountability on Kickstarter
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