Frequently Asked Questions
Yes. Backers who pledge $1 or more will get access to the Crowd Ox pledge manager after the Kickstarter concludes. Through there you can upgrade your pledge to any reward level, and add additional products or add-ons.Last updated:
Once the campaign has concluded anyone that backed at $1 or more will receive a link to the Crowd Ox pledge manager. Through there you can edit your pledge details, address, and add additional items such as the featured add-ons, Almanac, or any previous Kolossal titles.
If you'd like to help unlock stretch goals, you can add the funds you expect to spend on add-ons or extras to your Kickstarter pledge amount. The amount that you pledge will be usable towards any items in our Crowd Ox store.
If you need to add additional funds to purchase add-ons or extras after the campaign has concluded you can do so through Crowd Ox.Last updated:
Items ordered as Extras in the pledge manager will ship with the Clowdus Collection items from this campaign. If you’d like to receive your Extras items sooner you can pre-order them through our website or find them at a local game store where available: https://kolossalgames.com/shop/Last updated:
Unfortunately, we cannot promise UK-friendly shipping at this stage, only EU-friendly shipping.Last updated:
All games will ship to backers from within one of these regions. This should remove the possibility of fees/taxes on incoming packages.
Note: If your country is not in one of the above-mentioned regions, we cannot guarantee customs friendly shipping in these areas. (For example, Norway & Switzerland are not in the European Union.)Last updated:
Why is Canada and Australia fulfillment listed as time frames instead of specific months on the timeline chart?
This is because shipping to those areas is too small to warrant its own container. Instead, we ship the KS items with other orders for those hubs. Sales for those hubs are unpredictable this far out so we're listing a rough time frame instead. So we wait to piggyback with another shipment that does not fill a container. This keeps the shipping cost down, but it also does not give us a say so on when it will leave.Last updated:
Express shipping options and charges will be handled through our pledge manager Crowd Ox. Once the surveys launch backers in Canada, Australia, and New Zealand will have the option to change their pledge to "Outpost Pledge- Express shipping (CAN/AUS/NZ)".
This pledge will show the new shipping rates for express shipping from our facilities in China or the US.
Please note, backers who choose the express option will not be able to choose any Extras from our pledge manager store.
Canadian Backers of the express option will have their games fulfilled at the same time as our US backers with their games fulfilling from the US facilities.
Australian and New Zealand backers of the express option will have their games fulfilled at the same time as our Asia/RoW backers with their games being air shipped by plane from the Chinese facilities.
Because express shipping items are not shipping from within the country of delivery, Kolossal will not be reimbursing any additional charges which can include but are not limited to any duties or import fees associated with the delivery of your package.Last updated:
They will not be getting the game any earlier than other countries. Canadian Backers of the express option will have their games shipped at the same time as our US backers with their games shipping from the US facilities. Australian and New Zealand backers of the express option will have their games shipped at the same time as our Asia/RoW backers with their games shipping from the Chinese facilities.Last updated:
63.5 x 88 mm also known as US Poker sized.Last updated:
Almanac : The Dragon Road n’est proposé qu’en anglais dans un premier temps. Si nous atteignons le chiffre de 200 backers basés en France, il sera alors proposé en français.
Ce chiffre-clé nous permet d’estimer un nombre global de backers francophones (incluant le Canada et la Belgique) et de lancer une production avec les minimums nécessaires requis.
Si ce chiffre est atteint et la version française débloquée, il sera possible de changer la langue du jeu dans le pledge manager.Last updated:
Almanac: The Dragon Road is initially only available in English. If we reach the figure of 200 backers based in Germany, it will then be offered in German.
This key figure allows us to estimate a global number of German-speaking backers (including Austria, Switzerland and others) and to launch a production with the necessary minimums.
If this figure is reached and the German version is unlocked, it will be possible to change the language of the game in the pledge manager.Last updated:
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