Frequently Asked Questions
Want to add an extra item to your reward? You can add any number of additional items to your reward by managing your pledge.
How to add items to your reward:
1. If you’ve already pledged to this project, click the “Manage My Pledge” button at the top of the page. If not, click “Back this project” and pick one of the rewards. Every backer can pick one and only one reward level.
2. Find the item(s) you want to add. Increase your reward by the corresponding dollar amount.
3. That’s it, you’re done for now. No need to do anything else until our funding period ends on August 27th.
In the weeks following August 27th we will send every backer a survey. In that survey you will tell us which specific items you want to add on to your reward. You will also have the chance to add additional Koala-Gear products to your reward. You will give us your shipping details at that time.Last updated:
Yes! At the end of the campaign you'll receive your survey from backerkit. If you want to add anything to your pledge, you'll have an ad-on menu right there. Please note that some of the special prices may not be available for the add-ons, so if you know you want something, you should get it now.Last updated:
1. Pledge for the microfiber bundle.
2. Add $50 for a leather JOEY, or $10 for a leather DJIN.Last updated:
WEIGHT: 60g (0.13 Ibs)
DIMENSIONS: 16-21 H x 60 W x 90 L mm (0.6"-0.8" H x 2.3" W x 3.5" L)Last updated:
DJIN can hold up to 10 cards of standard-thickness (0.8-0.9mm), or 20 bills, or any combination of the two. Note that credit cards with raised lettering are approximately 1.3mm thick.Last updated:
Yes! DJIN's clip is versatile, so you can use it to stash your notes, receipts, business cards, passport photos... Basically anything up to credit card size.Last updated:
DJIN's slide-pocket is padded on it's back side by the inner lining and the flexible-yet-strong polypropylene-injected skeleton. This keeps coin clatter down to a minimum. If you hold DJIN and shake it, you may hear the coins faintly jingling against each other, but when DJIN is in your pocket, it's virtually silent.Last updated:
We picked two universal materials that cover a broad range of tastes for this Kickstarter campaign, as we want to do everything in our power to keep it simple, and produce and ship on time. After this Kickstarter, when all your pledges have been fulfilled to your satisfaction, we will consider additional versions of DJIN.Last updated:
Well, we wanted you to be able to use your public transportation pass, student card, or office-entry card without having to open your wallet. That's where the RFID-blocking card comes in.
The Koala-Gear RFID-blocking card blocks everything behind it, and the first card in front of it. So, you can configure your clip in such a way that the card you want to use electronically is first in the stack. Remember to place one card behind it and the Koala-gear RFID-blocking card.Last updated:
The Koala-Gear RFID-blocking card protects you from the front, while the brushed stainless steel clip blocks RFID from behindLast updated:
Shipping is free worldwide for all products in this campaign. However, customs may vary from country to country. We have warehouses in the US, the EU, Israel, and Hong Kong, so if you live in one of those locations you will likely not have to pay customs. In any case, we recommend checking your country’s tax and custom laws to see what payments you’d be subjected to. Here is a handy tool for calculating duty and taxes*: http://www.dutycalculator.com/new-import-duty-and-tax-calculation/
*We cannot guarantee accuracy of duty calculations as this is an outside application.Last updated:
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