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Choose a Champion, Build better crystals in your Bag, learn abilities, gain gear and compete to complete quests in this adventure game!
Choose a Champion, Build better crystals in your Bag, learn abilities, gain gear and compete to complete quests in this adventure game!
264 backers pledged $17,216 to help bring this project to life.

Sunday News

Posted by Kid Loves Tiger Games (Creator)
5 likes

Well we have some things to update you guys on so let's dig in!

Friday night, Ben and Chris abandoned all else to start packing some US Boxes to go out Monday. As packing went on, we had some major issues with the way things were shipped. 

As seen above, about 1/2 of what was sent to us via our fulfillment partner is damaged to some extent. Now not all of it is damaged to the extreme level you saw above, but our thoughts on quality is that WE wouldn't want to receive a game with a depressed box, or banged up corners (like banged up to the point where Chris and Ben wouldn't really feel great trying to open them). So we thought no one else would either.

Shipping

So all of this, while depressing, still should mean enough copies for our NA Backers to get packed and shipped right? 

Ben is like 7 feet tall so this is many copies!
Ben is like 7 feet tall so this is many copies!

Well in unboxing a few copies, there were a few things we noticed in some copies. Some copies were showing missing the Reward Token Punch-board sheets. Now obviously those sheets were in the samples and looked great, and are in some copies backers have gotten, but, while we planned to replace things at the start of the year, if the missing Punch-board has affected even 25% of backers, we could not afford to ship all those items out. So we are waiting to hear back from the manufacturer as to how many they think it will affect, but our hope is, we want to have made, rushed and sent overnight, to then add to all these boxes. 

So yes, the plan was to ship on Monday, that's why the guys busted their asses to pack everything up, but until we know how we can get these reward tokens guaranteed, we can't afford to gamble on that, given the game is rendered unplayable without them. 

We want to say again though, while we are upset with the manufacturer and the shipper for this, the blame does rest with us. Here is how;

  • With Dallas leaving before edits, the process was slower than we wanted. And there were limitations because we couldn't change certain files and layers he made. This lead to a pause when we needed to edit things for the manufacturer. It was that pause that we believe lead to the errors in missing parts.
  • Then shipping, because of our delays fell into a time of year in which shipping is dang near impossible to guestimate. 
  • This was the first project we had and first time working with any of these partners. Needless to say, lessons were learned

So we will keep you posted likely with an update Monday/Tuesday when we hear back, but when we know, these are ready to go! Thank you all again for your patience with us as we figure out how to work through these kind of issues.

Jess Turner, MAJBrown22, and 3 more people like this update.

Comments

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    1. Public Static Void on

      Ouch, those broken boxes make me cringe ><

    2. Jess Turner
      Superbacker
      on

      Oh man, what a pain for y’all!! I also agree you made the right call and I bet most of us will. Most often the very vocal negative people are very much the minority.
      Thanks for doing your best to make sure we all get a high quality and not busted game!

    3. Kid Loves Tiger Games 4-time creator on

      @Remy, Information on specific Regions will be in the Update that should be out Tuesday at the latest.

    4. Kid Loves Tiger Games 4-time creator on

      @Eric Anker, We hope it's the right call. We realize any further delay may make people irritable moreso than our fumble already has, but we also know that having a playable game is most important and would hate to not financially be able to send replacements that may be more frequent than planned.

    5. Remy "Eisu" Mokhtar
      Superbacker
      on

      Hi, just wanna know if there's any information for games shipping to Malaysia?

    6. Missing avatar

      Eric Anker
      Superbacker
      on

      That's rough... you guys made the right call and I cant wait to get my hands on this game!