An dieser Stelle kannst du dem Projektgründer gutes Gelingen wünschen, Fragen stellen und dich mit anderen Unterstützern austauschen. Wir bitten darum, den Austausch stets respektvoll und höflich zu halten! Danke!
What a BS cop out.... if you're going to do business and you make a timeline, you should honor it... I've backed MANY campaigns and very few (a couple) were late... It seems these days the "oh well" phase is getting more common..... sad
KP, thanks for the detailed update. I appreciate your advanced heads-up and transparency. I'd rather have you straight up tell me now than getting angry next month because there was no warning. Honestly people who back on Kickstarter a lot will know that delays are very normal with campaigns, especially with small companies. It happens with almost every project unless they have very few backers. These companies do not have the products in stock. They have to make them first! There's a reason why the delivery time says "estimated"...
@Nicholas I'm pretty sure that's what they meant in the update. It sounds like the international backers will get their backpacks in December.
We just posted an update regarding our progress. Please check it out!
@tong meng khong We have sent you a message earlier regarding your request.
@Duy It really depends on your location and the heavy congestion for shipping during Christmas season. We cannot ganrantee that you will all get your backpacks before Christmas. For more shipping details, please check our latest update.
If you guys have any questions, feel free to send us inbox messages. Have a great weekend!
@Kraipob Please check your inbox.
@Duy We will post an update next week on our progress. Keep your eyes on it!
@Jimmy The survey platform did not show record of answers so we apologize if you had to respond again. Thank you for working with us and answering it. It now shows that your response has been confirmed!
@Jennifer There's nothing to worry about if we haven't contacted you individually regarding the survey. There are a small number of people left who haven't submitted their answers yet and we notified them individually. We want to make sure our backers get their rewards after being such great support and contributing to our campaign!
Thanks again backers! Don't forget that we are working hard over here for you guys. We will be posting an update next week to give you guys more details on how we've been doing.
WTF?!?!
I've responded twice to the KP Survey... yet I keep getting emails saying my shipment will be delayed if I don't respond... what's going on over there? Not very reassuring...
Please get it together..
@Takehiro Yes, we see that you have completed and given us all the information needed.
@Alessandro @Lucian Please check you inbox messages.
Thank guys!
Really sorry to do this... But I'm having some real regrets about the colour option I've chosen for the survey, and am wondering if it's still possible to make a change... Please do let me know and help if possible �
I have send several e-mails explaining that I am not able to modify my pledge options. Each time you tell me I can modify my survey and you send me a link to access the survey.
But the link shows me a review of the survey, nothing to modify it.
This has been going on and on for several e-mails and I am tired of this situation. Please tell me how to change my options or do it for me!
I know you already have our money etc but when can we expect to see the water bottle pocket actually in use? People were so excited to get one but have never seen it. I wanna see just how gorgeous that thing is and how well it adds to the lines of the bag when in use. *sarcasm*
@Alistair we just resent the survey to your email on our record. If you do not receive it today please send us an inbox message
@Phonlawat it shows in our record that you have completed the survey
Happy Monday everyone! Regarding questions about the survey please check our newest update. The survey deadline has been extended.
@Stanley We see that we have sent you a survey email on September 27th. To see details on how you can find the email please check our newest campaign update
@Alvin Please send us an inbox message regarding the cellphone pocket
@Martha @Philip Please check your inboxes as we have responded you there.
@Israel The suspension pack comes with all of our backpacks.
@Teri @EL Thank you guys!
People, I do not intend this to sound harsh. However, after reading some of the more recent questions I would urge you to SLOW DOWN and read over the material that is already posted in photos and descriptions about what is included etc.
While I am extremely excited to see what is produced, I encourage you to be patient. Let the creators create.
They can either moderate redundant questions or go create something awesome that we are all waiting to receive ! I vote for the later.
So please, everyone... just breathe deep
@Martha Go to the FAQ section of this campaign page and the click on the "Ask a Question" button. You can then type your questions and email KP. Your messages will then be in your Kickstarter email.
@KP I cannot connect you.
I still wanna buy both size phone pocket.
And I also purchased one sling bag.
And it state have $9 delivery cost charge, so will it ship earlier as individual item??
The survey does not include specific information on the suspention pack. They cover color of the pack, pen, utility hook, but not about the added suspention pack. My pledge was to include the suspension pack.
@Yi May H tough luck, i also asked KP for more pictures and they send me a link that redirected me to their website which only shows the same images posted on the campaign. I might opt for the jet black / silver.
Don't want to sound pushy but since the survey deadline is extremely tight, it's hard to choose without an actual picture/s of the blue interior. Is it possible to post it up anywhere? Facebook/instagram? Thanks.
I’ve sent the msg to your facebook. Should I complete the survey first? As I'm in Hong Kong , time zone is difficult. I'm afriad I will miss it.
Thanks
@Milton @Rolf @EL The color of the backpack straps should match its interior color. We are confirming with our manufacturer and will get back to you guys on this,
@Jennifer The fixed survey began to roll out starting on September 27. So if you have completed and submitted anything ever since that date, you are good to go.
@Martha Please send us an inbox message and we can work something out for you.
For those of you who still haven't received a survey, you should be able to get it later today. The survey is being sent out in batches by an automated system, so we appreciate your patience.
@Rolf the inner lining will also be blue as per KP.
@KP yes we would like to see some more pictures of the jet black / blue interior before saturday! Thank you!
An dieser Stelle kannst du dem Projektgründer gutes Gelingen wünschen, Fragen stellen und dich mit anderen Unterstützern austauschen. Wir bitten darum, den Austausch stets respektvoll und höflich zu halten! Danke!
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Ältere Kommentare anzeigenJimmy Fernandez vor 28 Minuten
What a BS cop out.... if you're going to do business and you make a timeline, you should honor it... I've backed MANY campaigns and very few (a couple) were late... It seems these days the "oh well" phase is getting more common..... sad
Lydia Zhang vor rund 1 Stunde
KP, thanks for the detailed update. I appreciate your advanced heads-up and transparency. I'd rather have you straight up tell me now than getting angry next month because there was no warning. Honestly people who back on Kickstarter a lot will know that delays are very normal with campaigns, especially with small companies. It happens with almost every project unless they have very few backers. These companies do not have the products in stock. They have to make them first! There's a reason why the delivery time says "estimated"...
@Nicholas I'm pretty sure that's what they meant in the update. It sounds like the international backers will get their backpacks in December.
Laura Szalacha vor rund 2 Stunden
to stay honest and not give you guys any unrealistic timeline is our responsibility
You already gave us, apparently, an unrealistic timeline. Would you like to take responsibility and send a note to my nephew for Christmas?
Jimmy Fernandez vor rund 4 Stunden
Your campaign said December Delivery... now it's whenever you get it out ? Not good.. ;-(
Nicholas Pires
Superbacker
vor rund 5 Stunden
@KP - It wasn't clear from the current update but does that mean UK and European backers will get their bags direct from Asia?
Thanks
Keep Pursuing 5 eigene Projekte vor rund 5 Stunden
Hello everyone,
We just posted an update regarding our progress. Please check it out!
@tong meng khong We have sent you a message earlier regarding your request.
@Duy It really depends on your location and the heavy congestion for shipping during Christmas season. We cannot ganrantee that you will all get your backpacks before Christmas. For more shipping details, please check our latest update.
If you guys have any questions, feel free to send us inbox messages. Have a great weekend!
Best,
Team KP
Duy vor 2 Tagen
Will we be expecting it to be shipped before Christmas? It would be great if it make it in time for the holiday.
Jennifer Cheong
Superbacker
vor 5 Tagen
Ok, thx for being thorough!
tong meng khong vor 5 Tagen
can u check if you gotten my response on survey. I don't recall sending you one. I just supported too many projects.
Keep Pursuing 5 eigene Projekte vor 6 Tagen
@Kraipob Please check your inbox.
@Duy We will post an update next week on our progress. Keep your eyes on it!
@Jimmy The survey platform did not show record of answers so we apologize if you had to respond again. Thank you for working with us and answering it. It now shows that your response has been confirmed!
@Jennifer There's nothing to worry about if we haven't contacted you individually regarding the survey. There are a small number of people left who haven't submitted their answers yet and we notified them individually. We want to make sure our backers get their rewards after being such great support and contributing to our campaign!
Thanks again backers! Don't forget that we are working hard over here for you guys. We will be posting an update next week to give you guys more details on how we've been doing.
Have a great weekend!
Best,
Team KP
Jennifer Cheong
Superbacker
vor 6 Tagen
Agree with Jimmy but without the expletives ; )
Do we have anything to be concerned about and do we need to complete the survey again? Pls advise.
Jimmy Fernandez vor 6 Tagen
WTF?!?!
I've responded twice to the KP Survey... yet I keep getting emails saying my shipment will be delayed if I don't respond... what's going on over there? Not very reassuring...
Please get it together..
Duy am October 26
any up on how it is going? and when are we expecting it to be shipped?
thanks
Kraipob Pangsapa am October 26
Is it still possible to change the color?
Keep Pursuing 5 eigene Projekte am October 24
@Takehiro Yes, we see that you have completed and given us all the information needed.
@Alessandro @Lucian Please check you inbox messages.
Thank guys!
Lucian am October 22
Really sorry to do this... But I'm having some real regrets about the colour option I've chosen for the survey, and am wondering if it's still possible to make a change... Please do let me know and help if possible �
Alessandro am October 22
I need to update shipping address information. How can I do it?
Thanks!
Takehiro Machida am October 21
I already have participated in the survey. But I don't know if I have completed all the needed information. Can i get a feedback?
Takehiro Machida
Emmanuel Chasseigne am October 17
Thank you, finally it worked!
Keep Pursuing 5 eigene Projekte am October 17
@Pui-Shan @Terrence @ Emmanuel Please check your Kickstarter inboxes. Best, Team KP
Emmanuel Chasseigne am October 15
I have send several e-mails explaining that I am not able to modify my pledge options. Each time you tell me I can modify my survey and you send me a link to access the survey.
But the link shows me a review of the survey, nothing to modify it.
This has been going on and on for several e-mails and I am tired of this situation. Please tell me how to change my options or do it for me!
Terry Carson am October 11
Did not know you were going to sell the Backpacks at the same cost as on your website...http://www.keeppursuing.com
Teri Petrillo am October 11
My grandfather always said, if you are going to do something, do it right! You got this! Stay inspired... listen to your intuition!!! SUPER EXCITED!
Toby Newbanks am October 10
I know you already have our money etc but when can we expect to see the water bottle pocket actually in use? People were so excited to get one but have never seen it. I wanna see just how gorgeous that thing is and how well it adds to the lines of the bag when in use. *sarcasm*
Pui-Shan Tang am October 9
Hi
Thought I had completed the survey, but now can't find confirmation email from Kickstarter to say you have my options, can I check please?
Terrence Tey am October 7
Hi @creator, I completed the first survey form and send it to you. Have you received it or I should resend it again? Thanks
Keep Pursuing 5 eigene Projekte am October 6
@Milton Yes. The straps will match the interior colors!
@Huishi @Alistair @Gustav Please check your inboxes.
Huishi Li am October 6
Hi,
I still have not received my survey feedback. Could you please send it through to my email?
Milton Ang am October 6
@KP any update on the blue straps that will match the blue interior? Thanks
Alistair
Superbacker
am October 6
@Creator - message sent as requested.
Gustavo Soares am October 4
hi, I´m a new backer and I haven´t received the surley email. Can you guys send it for me? Thanks
Keep Pursuing 5 eigene Projekte am October 4
@Alistair we just resent the survey to your email on our record. If you do not receive it today please send us an inbox message
@Phonlawat it shows in our record that you have completed the survey
Phonlawat Prechaborisutkul am October 4
@KP How can I know my survey was completed? I already did. Are there any mail to comfirm that or how can I check it? Thanks
Alistair
Superbacker
am October 4
@Creator - no survey here either but I only backed the Utility Hook so is that why, maybe?
Keep Pursuing 5 eigene Projekte am October 3
Happy Monday everyone! Regarding questions about the survey please check our newest update. The survey deadline has been extended.
@Stanley We see that we have sent you a survey email on September 27th. To see details on how you can find the email please check our newest campaign update
@Alvin Please send us an inbox message regarding the cellphone pocket
@Martha @Philip Please check your inboxes as we have responded you there.
@Israel The suspension pack comes with all of our backpacks.
@Teri @EL Thank you guys!
Teri Petrillo am October 2
People, I do not intend this to sound harsh. However, after reading some of the more recent questions I would urge you to SLOW DOWN and read over the material that is already posted in photos and descriptions about what is included etc.
While I am extremely excited to see what is produced, I encourage you to be patient. Let the creators create.
They can either moderate redundant questions or go create something awesome that we are all waiting to receive ! I vote for the later.
So please, everyone... just breathe deep
EL am October 1
@Martha Go to the FAQ section of this campaign page and the click on the "Ask a Question" button. You can then type your questions and email KP. Your messages will then be in your Kickstarter email.
Philip Belz am October 1
I have not received a survey yet. How do I get one?
Martha Wing Lam Chong am October 1
@KP I cannot connect you.
I still wanna buy both size phone pocket.
And I also purchased one sling bag.
And it state have $9 delivery cost charge, so will it ship earlier as individual item??
Israel Kobey am October 1
I chose Jet Black with Blue Interior to match my KP Duffel!!!
Israel Kobey am October 1
The survey does not include specific information on the suspention pack. They cover color of the pack, pen, utility hook, but not about the added suspention pack. My pledge was to include the suspension pack.
Alvin Teo Kai Chuen am October 1
@KP I thought the phone pouch cost is included with the bag? Why it cost us extra $15 for that phone pouch?
Milton Ang am October 1
@Yi May H tough luck, i also asked KP for more pictures and they send me a link that redirected me to their website which only shows the same images posted on the campaign. I might opt for the jet black / silver.
Stanley Tan am October 1
Hi, I have yet to receive the survey.
Yi May H am September 30
Don't want to sound pushy but since the survey deadline is extremely tight, it's hard to choose without an actual picture/s of the blue interior. Is it possible to post it up anywhere? Facebook/instagram? Thanks.
Martha Wing Lam Chong am September 30
I’ve sent the msg to your facebook. Should I complete the survey first? As I'm in Hong Kong , time zone is difficult. I'm afriad I will miss it.
Thanks
Martha Wing Lam Chong am September 30
Hi , I don't know how to send inbox msg. Means email to you ?
Keep Pursuing 5 eigene Projekte am September 30
@Milton @Rolf @EL The color of the backpack straps should match its interior color. We are confirming with our manufacturer and will get back to you guys on this,
@Jennifer The fixed survey began to roll out starting on September 27. So if you have completed and submitted anything ever since that date, you are good to go.
@Martha Please send us an inbox message and we can work something out for you.
For those of you who still haven't received a survey, you should be able to get it later today. The survey is being sent out in batches by an automated system, so we appreciate your patience.
Milton Ang am September 30
Who's copping the jet black / blue interior?
@Rolf the inner lining will also be blue as per KP.
@KP yes we would like to see some more pictures of the jet black / blue interior before saturday! Thank you!
Yi May H am September 30
Hi, may I request more pictures of the blue interior please? Preferably not a pormotional shot.